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Rated 5 out of 5 stars

Very efficient service. Quick to respond to messages and delivered very promptly. Everything was well packed and with care. Product was as described online. I would highly recommend the company and w... See more

Company replied

Rated 5 out of 5 stars

Made an impromptu visit to Solihull, always pop into Liv’s it’s a stunning shop….. Fell in love with Sherwood furniture and purchased a dining table and matching unit. The whole experience was sea... See more

Company replied

Rated 5 out of 5 stars

Absolutely Beautiful Shop! So many gorgeous items, it's hard to decide what to buy. The staff are the most friendly and helpful; always going the extra mile with lots of personal touches. As far as s... See more

Company replied

Rated 5 out of 5 stars

The service and quality at Liv's second to none. I ordered furniture online and whilst I was a little apprehensive, it exceeded my expectations completely! The quality of the product was incredible, a... See more

Company replied

Company details

  1. Decoration and Interior Design Store

Written by the company

Liv's aspire to bring you the coolest collection of original, distinctive and on-trend homewares and quality furniture with realistic (and tempting) prices. A family run independent store founded By Liv and Michael Cole, based in Solihull. Liv's bricks & mortar shop reflects Liv's Scandinavian outlook on life, with its relaxed welcoming and friendly vibe. We work with a wonderful creative team (they're the ones who create the amazing displays in the shop). Kate, Gina, Jess and the team take pleasure in welcoming you in store, whilst all things web shop take place in house too. Our delivery team Steve and Owen take pride in delivering your furniture. We sometimes use our trusted couriers to deliver further afield. Most of us lead a hectic lifestyle, and I hope to bring you little pockets of beauty, sunshine and happiness to you everyday life. Be this through a scented candle, a soft throw, a hand-thrown ceramic mug or a dining table for entertaining friends and family, which will stand the test of time. My aim is to do so in a way that's a fine balance of quality and price. Whether in store or here online, you're guaranteed an ever-changing interior collection inspired by travel and nature with a Scandinavian perspective, and a homely welcome. See you soon! Love Liv x


Contact info

4.9

Excellent

TrustScore 5 out of 5

214 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(214)

33 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Beautiful design

Beautiful design. Arrived safely and well packaged.

28 November 2022
Liv's logo

Reply from Liv's

Thanks so much for taking the time to review our service, we are so pleased you love your purchase! Kate @ Liv's

Rated 5 out of 5 stars

Very good customer service

Very good customer service. A query was resolved quickly and efficiently. Very professional company with lovely range of products, I will definitely shop there again

16 November 2022
Liv's logo

Reply from Liv's

Thanks so much for your kind review Beverley. I'm glad our team managed to resolve your query efficiently and that you love your purchase. Thanks again, Kate @ Liv's

Rated 5 out of 5 stars

Love at Livs

I have a great experience every time I visit the staff are always friendly and willing to help and always beautiful merchandise at an affordable price

17 November 2022
Liv's logo

Reply from Liv's

Hi Rachel, thank you so much for your lovely feedback. Do say hello to us next time you are in store ! Love Gina @ Team Liv's

Rated 5 out of 5 stars

The first time I have visited the shop

The first time I have visited the shop! They had the most gorgeous things in.. all the staff were so friendly! Will 100% be back!

17 November 2022
Liv's logo

Reply from Liv's

Hi Lauren, its so lovely to hear how much you enjoyed your first experience shopping with us. Do say hello to us next time you in ! Thank you for your feedback, Gina @ Liv's

Rated 5 out of 5 stars

Great service, nice product

Really pleased with the tray I bought-beautiful! Thank you for packaging it so carefully and for reusing old packaging in the process.

6 November 2022
Liv's logo

Reply from Liv's

Thanks so much for your kind review Saadia, we are so glad you're delighted with your order, and they you are on-board with our recycled packaging ethos!
Thanks again Kate @ Liv's

Rated 5 out of 5 stars

Liv's Christmas displays are very…

Liv's Christmas displays are very eye-catching. Liv's is simply beautiful.

26 October 2022
Liv's logo

Reply from Liv's

Thank you for your fab review. We are so glad you love our Christmas displays and decorations.
We look forward to seeing you in store soon.
Jess @ Liv's

Rated 5 out of 5 stars

Unfortunately the tail is slightly …

Unfortunately the tail is slightly chipped. Been in contact with Liv's and they have refunded immediately.
Thankyou

7 November 2022
Liv's logo

Reply from Liv's

Hi Kerris, Sorry to hear you're unhappy with your purchase. It's always best if you contact us asap on receipt of a faulty item to allow us to rectify the situation swiftly with you. Do be in touch with us on email and we will be very happy to replace your Christmas decoration or refund the value of your item - whichever you prefer!
Thanks, Kate @ Liv's

Rated 5 out of 5 stars

Love love love this shop

Love love love this shop! The people are always so friendly and the they sell the most gorgeous things.

29 October 2022
Liv's logo

Reply from Liv's

Thanks so much for your kind review and lovely words!
Kate @ Liv's

Rated 5 out of 5 stars

So cute!

I am really happy with my order, it is of wonderful quality and the company is very efficient.

27 October 2022
Liv's logo

Reply from Liv's

Thanks so much for your kind review Nieves, We are glad you've had such a lovely experience shopping with us. Thanks again, Jess @ Liv's

Rated 5 out of 5 stars

lovely shop

Great gift shop, very happy with my order

21 October 2022
Liv's logo

Reply from Liv's

Thank you for your kind review Joanne, Kate @ Liv's

Rated 5 out of 5 stars

Great furniture & more !

Love this shop , lucky it’s local for me ! Have had my beautiful dining table and fab chairs from here , absolutely love them! Now the wine rack to go with it 😍😍😍😍great service!

5 October 2022
Liv's logo

Reply from Liv's

Thanks so much for your glowing review Vijayashree, I'm pleased to hear that you are delighted with both your purchases and the service you receieved with our team. We hope to see you in store again soon!
Kate @ Liv's

Rated 5 out of 5 stars

Great website

Great website, easy to order and fast delivery! Great product!!

1 October 2022
Liv's logo

Reply from Liv's

Thanks so much for your great review Angela! Kate @ Liv's

Rated 5 out of 5 stars

Beautiful Rustic Candles

My candles are just as described and arrived safely and beautifully wrapped.

20 September 2022
Liv's logo

Reply from Liv's

Thanks so much for your kind review Gillian, I'm pleased to hear you are delighted with your candles and their presentation.
Kate @ Liv's

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