Very efficient service. Quick to respond to messages and delivered very promptly. Everything was well packed and with care. Product was as described online. I would highly recommend the company and w... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Very efficient service. Quick to respond to messages and delivered very promptly. Everything was well packed and with care. Product was as described online. I would highly recommend the company and w... See more
Company replied
Made an impromptu visit to Solihull, always pop into Liv’s it’s a stunning shop….. Fell in love with Sherwood furniture and purchased a dining table and matching unit. The whole experience was sea... See more
Company replied
Absolutely Beautiful Shop! So many gorgeous items, it's hard to decide what to buy. The staff are the most friendly and helpful; always going the extra mile with lots of personal touches. As far as s... See more
Company replied
The service and quality at Liv's second to none. I ordered furniture online and whilst I was a little apprehensive, it exceeded my expectations completely! The quality of the product was incredible, a... See more
Company replied
Liv's aspire to bring you the coolest collection of original, distinctive and on-trend homewares and quality furniture with realistic (and tempting) prices. A family run independent store founded By Liv and Michael Cole, based in Solihull. Liv's bricks & mortar shop reflects Liv's Scandinavian outlook on life, with its relaxed welcoming and friendly vibe. We work with a wonderful creative team (they're the ones who create the amazing displays in the shop). Kate, Gina, Jess and the team take pleasure in welcoming you in store, whilst all things web shop take place in house too. Our delivery team Steve and Owen take pride in delivering your furniture. We sometimes use our trusted couriers to deliver further afield. Most of us lead a hectic lifestyle, and I hope to bring you little pockets of beauty, sunshine and happiness to you everyday life. Be this through a scented candle, a soft throw, a hand-thrown ceramic mug or a dining table for entertaining friends and family, which will stand the test of time. My aim is to do so in a way that's a fine balance of quality and price. Whether in store or here online, you're guaranteed an ever-changing interior collection inspired by travel and nature with a Scandinavian perspective, and a homely welcome. See you soon! Love Liv x
Liv's, 32-34 Mill Lane, B91 3BA, Solihull, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Have ordered twice from Liv’s and have been impressed with how quick and attentive their service is. Their homeware is beautifully unique. Recently had a wrong item delivered but they handled it promptly and communication was brilliant.
Items come very well packaged in paper when needed and their items are gorgeous additions to my home. Will continue to shop with them

Reply from Liv's
Ordered on line and picked up very shortly afterwards at a time convenient for me

Reply from Liv's
Great service. I did a click and collect. The access to collect was fine and the large package that I had purchased was safely wrapped and placed into the car. The product I purchased is the perfect addition to my home, a solid piece of furniture that makes my home look unique and will last many years.

Reply from Liv's
Review update. I was called back by a very help lady. My email had gone into a different email or something. These things happen. She resolved my issue promptly and politely. I will use again

Reply from Liv's
Excellent service. Beautifully presented and packaged and little added extra of sweets and handwritten thank you.
Only criticism is the basket is not white it is more pink/grey. Think that this should be added to this page

Reply from Liv's
Great service and quick delivery.
Livs were in touch straight away to arrange delivery at a time that worked for me and it turned up the next week. The guys delivering were friendly and professional, couldn’t have asked for anything else!

Reply from Liv's
Great quality. Such a nice shop with really quirky pieces. Great service too!

Reply from Liv's
My item was posted straight away and was really well wrapped

Reply from Liv's
I love this shop! It has so many lovely items of homeware, soft furnishings, accessories and jewellery. I have recently purchased two faux plants which look fantastic and are excellent quality. The staff are really helpful and friendly too. Always a lovely shopping experience.

Reply from Liv's
Absolutely wonderful so pleased with my scandi wax melt burner came quickly beautifully packaged will definitely order again
Many thanks
Nikki munroe

Reply from Liv's
I love this shop! Great products well priced too compared to others. This time we bought small items but the displays are beautiful and we will be back for the bed! The sweet treat in the bag was a fabulous touch. Wonderful service, highly recommended!

Reply from Liv's
The staff in Liv’s are incredibly friendly and helpful and it made my shopping experience really enjoyable.
They went above and beyond by emailing me some information about the lovely sweets that they packed in my shopping and I’m eternally grateful for that.
Thank you ladies, I will definitely be back and thoroughly recommend shopping here for anyone wanting great products and service.

Reply from Liv's
Very nice shop, products are very unique, brought some bits and definitely will go back.

Reply from Liv's
This order was perfect from start to finish. Will be ordering off Liv's again.

Reply from Liv's
Table was perfect and the delivery guys assembled it in minutes and made sure not to damage the floor in doing so by putting a sheet down.

Reply from Liv's
I love this shop its full of beautiful items to buy. I recently purchased an egg chair of excellent quality. The staff were very helpful, even showing us how to put it together. Customer service is brilliant and staff are very friendly and welcoming. I will definitely be back in there soon for a mooch.

Reply from Liv's
I love this shop! It always has beautiful things to look at and covet at really good prices. I am not necessarily a regular customer because I don't go into Solihull that often but when I do I always go. I've bought bits and bobs as well as ordered a bespoke item. My experience is always the same, quality goods with quality service at good prices. And, today with my purchase I got sweeties! What's not to love! Thank you ladies for a lovely shopping experience!

Reply from Liv's
I ordered two kimonos. Both were very good value. I returned one of them to the store as it was unsuitable, colour wise and replaced it with another one. The staff are very friendly and helpful and the store is packed with fabulous fairly priced things.

Reply from Liv's
Absolutely love this shop. Dressed beautifully inside and fantastic items for the classy home look. Good quality too :)
Staff are really friendly & helpful.
Have bought many items on our few visits. We will be back lol.

Reply from Liv's
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.