The whole transaction went very smoothly. The price was easily the best price - it wasn’t cheap but my requirements to have an additional named driver prompted quotes that were just ridiculous. Lloyd’... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
It was so easy to start a policy. The online questions were all relevant not like some companies which seem to ask pointless questions. Price was not the cheapest but is good value for the cover provi... See more
Company replied
As a loyal banking customer I was over joyed when I found an amazing car insurance policy with you on a comparison site! The link to Lloyds was straightforward and there were no silly extra questions... See more
Company replied
Had already gauged the price range from comparison sites, then looked at Lloyds having had a leaflet about the insurance in the post a few months ago. Was pleasantly surprised at how competitive it wa... See more
Company replied
Company details
- #48 of 137 best companies in Insurance company
- #19 of 68 best companies in Car and Motor Insurance Agency
- #8 of 50 best companies in Bank
- #17 of 44 best companies in Home Insurance Agency
- #46 of 53 best companies in Life Insurance Agency
About Lloyds Bank Insurance
Written by the company
Our Home, Car, Life Insurance and Critical Illness cover comes with added reassurance.
We're by your side, every step of the way.
🏠 Home Insurance
Protect your home and we’ll take care of you. Get a Home Insurance Quote
🚗 Car Insurance
Get cover you can rely on with Car Insurance. Get a Car Insurance Quote
💚 Life Insurance & Critical Illness Cover
Protect yourself and get peace of mind. Get a Life Insurance Quote
We're by your side, every step of the way.
🏠 Home Insurance
Protect your home and we’ll take care of you. Get a Home Insurance Quote
🚗 Car Insurance
Get cover you can rely on with Car Insurance. Get a Car Insurance Quote
💚 Life Insurance & Critical Illness Cover
Protect yourself and get peace of mind. Get a Life Insurance Quote
Contact info
United Kingdom
- lloydsbank.com/insurance.html
4.7
Excellent
8k reviews
Asks customers to review
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Reply from Lloyds Bank Insurance
Hi Kingsley,
We're delighted to hear you received excellent service from our staff at the Dartford branch. Thank you for your positive feedback!
Kind regards,
Tracy – Lloyds Bank Home Insurance.
Easy application good price and helpful…
Easy application good price and helpful staff when I phoned
22 July 2026
Reply from Lloyds Bank Insurance
Hi Christine,
We're so pleased to hear that you found the application process easy and the price good. It's also great to know our staff were helpful when you called!
Kind regards,
Tracy – Lloyds Bank Home Insurance.
Since ive been with both Lloyds and…
Since ive been with both Lloyds and Halifax banking ,ive never looked back ,the personal service and care looking after my interests are second to none , first class .
13 July 2026
Reply from Lloyds Bank Insurance
Hi John,
We are so happy to hear that our personal service and care have met your expectations. Thank you for sharing your wonderful feedback; we truly appreciate your kind words.
Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.
Reply from Lloyds Bank Insurance
Hi Mark,
We're delighted to hear that you found our service offered a good price and was easy to manage.
Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.
Reply from Lloyds Bank Insurance
Hi Margaret,
We are pleased to hear you found it easy to arrange. Thank you for your positive review.
Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.
Reply from Lloyds Bank Insurance
Hello Erica,
I'm glad you're happy with your price - we love to see feedback like yours.
Have a great day.
Jonathan
Lloyds Bank Motor Insurance
Reply from Lloyds Bank Insurance
Hello there,
I'm glad you're happy with your price - we love to see feedback like yours.
Have a great day.
Jonathan
Lloyds Bank Motor Insurance
Reply from Lloyds Bank Insurance
Hello Sandra,
I'm glad you're happy with your price - we love to see feedback like yours.
Have a great day.
Jonathan
Lloyds Bank Motor Insurance
Trying to get a simple policy…
Trying to get a simple policy certificate. Spent hours on calls. Lots of promises to get this done. 2 weeks and couting - and still no certificate. Utterly useless.
23 July 2026
Unprompted review
Reply from Lloyds Bank Insurance
Hi Sean,
We sincerely regret the extended delay in receiving your policy certificate and the frustration this has caused. We will be contacting you
for more details, where possible, please include your policy number as the reference number. (Please note the email you receive will be from Trustpilot and not Lloyds Bank).
Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.
I was very happy with the price paid
I was very happy with the price paid, and especially as I could receive my documents through the post.
1 July 2026
Reply from Lloyds Bank Insurance
Hello there,
I'm glad you're happy with your price - we love to see feedback like yours.
Have a great day.
Jonathan
Lloyds Bank Motor Insurance
Reply from Lloyds Bank Insurance
Hello James,
Thanks for leaving such a great review!
I'm glad to see buying your Lloyds policy was quick and easy - this is what we like to see.
Hope you have a great day.
Jonathan
Lloyds Bank Motor Insurance
Reply from Lloyds Bank Insurance
Hi Diane,
We're happy to hear that our sign-up process was clear for you. We appreciate your positive feedback.
Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.
Reply from Lloyds Bank Insurance
Hello Mike,
Thanks for leaving such a great review!
I'm glad to see buying your Lloyds policy was quick and easy - this is what we like to see.
Hope you have a great day.
Jonathan
Lloyds Bank Motor Insurance
Reply from Lloyds Bank Insurance
Hello Jon,
I'm glad you're happy with your price and the online service- we love to see feedback like yours.
Have a great day.
Jonathan
Lloyds Bank Motor Insurance
Lloyd’s changing
Yes Lloyd’s done well hopefully your looking after your customers and backing them as an old customer I was giving up with Lloyd’s May be you are changing
23 July 2026
Reply from Lloyds Bank Insurance
Hi Anthony,
We're truly happy to hear that you've noticed positive changes. We are continuously working to improve our services and ensure we are always backing our valued customers. Thank you for your kind words and continued support.
Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.
Reply from Lloyds Bank Insurance
Hello there,
I'm glad you're happy with your price and the service- we love to see feedback like yours.
Have a great day.
Jonathan
Lloyds Bank Motor Insurance
Home Insurance
After applying, very quick response and hassle free. I also bank with Lloyds, so I have great confidence with the brand
10 July 2026
Reply from Lloyds Bank Insurance
Hi,
We are delighted to hear about your positive experience with our quick and hassle-free service.
Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.
Reply from Lloyds Bank Insurance
Hi Jane,
We're so pleased to hear that you found our online process easy and that our pricing was more competitive than your previous insurer. Thank you for your positive feedback.
Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.
No extra to pay monthly
I chose Lloyds as I like to pay monthly, and they don’t charge extra to do that. The cover is as good as other companies. Happy with choice.
23 July 2026
Reply from Lloyds Bank Insurance
Hi,
We're delighted to hear that our monthly payment option and competitive coverage meet your needs. We appreciate you choosing us and are glad you're satisfied with your decision.
Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.
Could not talk to people to request…
Could not talk to people to request simple actions, 30 minutes on the phone before I spoke to someone
17 July 2026
Reply from Lloyds Bank Insurance
Hi Karl,
We appreciate your feedback and regret the long wait times you experienced.
Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.
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