The whole transaction went very smoothly. The price was easily the best price - it wasn’t cheap but my requirements to have an additional named driver prompted quotes that were just ridiculous. Lloyd’... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
It was so easy to start a policy. The online questions were all relevant not like some companies which seem to ask pointless questions. Price was not the cheapest but is good value for the cover provi... See more
Company replied
As a loyal banking customer I was over joyed when I found an amazing car insurance policy with you on a comparison site! The link to Lloyds was straightforward and there were no silly extra questions... See more
Company replied
Had already gauged the price range from comparison sites, then looked at Lloyds having had a leaflet about the insurance in the post a few months ago. Was pleasantly surprised at how competitive it wa... See more
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Company details
- #46 of 137 best companies in Insurance company
- #18 of 68 best companies in Car and Motor Insurance Agency
- #8 of 50 best companies in Bank
- #17 of 44 best companies in Home Insurance Agency
- #46 of 52 best companies in Life Insurance Agency
About Lloyds Bank Insurance
Written by the company
Our Home, Car, Life Insurance and Critical Illness cover comes with added reassurance.
We're by your side, every step of the way.
🏠 Home Insurance
Protect your home and we’ll take care of you. Get a Home Insurance Quote
🚗 Car Insurance
Get cover you can rely on with Car Insurance. Get a Car Insurance Quote
💚 Life Insurance & Critical Illness Cover
Protect yourself and get peace of mind. Get a Life Insurance Quote
We're by your side, every step of the way.
🏠 Home Insurance
Protect your home and we’ll take care of you. Get a Home Insurance Quote
🚗 Car Insurance
Get cover you can rely on with Car Insurance. Get a Car Insurance Quote
💚 Life Insurance & Critical Illness Cover
Protect yourself and get peace of mind. Get a Life Insurance Quote
Contact info
United Kingdom
- lloydsbank.com/insurance.html
4.7
Excellent
8k reviews
Asks customers to review
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The online process was simple
The online process was simple, the language used was in Plain English and jargon-free and the cost the insurance very reasonable.
27 July 2026
Reply from Lloyds Bank Insurance
Hi Peter,
We are so pleased to hear that you found our online process simple, clear, and that the cost of your insurance was very reasonable.
Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.
Car insurance
It was easy to deal with online and the policy was easy to adjust. Plus being on the online app is a plus too
15 July 2026
I was taken aback when the person who…
I was taken aback when the person who answered spoke in perfect english .I found this most reassuring and confident enough to take out the insurance,the gentleman was considerate and very helpful to my request .Thank you.
14 July 2026
Reply from Lloyds Bank Insurance
Hi Nigel,
We're so pleased to hear that your experience was reassuring and that our team member was able to assist you so effectively. It's wonderful to know you felt confident taking out the insurance.
Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.
Everything was online Easyand easy to…
Everything was online and easy to sort,nothing I didn't understand.
18 July 2026
Reply from Lloyds Bank Insurance
Hi John,
Thank you for your positive feedback! We're so pleased to hear that you found everything online to be clear and easy to understand. We appreciate you taking the time to share your experience.
Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.
Nothing just a straight forward…
Nothing just a straight forward transaction, because of a previous very bad experience I nearly didn’t do it !!!
27 July 2026
Reply from Lloyds Bank Insurance
Hello Stephen,
We love to see feedback like yours - thanks for letting us know.
Have a great day!
Sean
Lloyds Bank Motor Insurance
Changing my car in the renewal period…
Changing my car in the renewal period is not the best as I discovered , however once I got through to the right person my stress was relieved almost immediately.
10 July 2026
Reply from Lloyds Bank Insurance
Hello Angela,
Thanks for taking the time to leave us a review.
I'm really pleased to see that once you spoke to us, we were able to get your issue sorted straight away.
Have a great day!
Sean
Lloyds Bank Motor Insurance
Straightforward and easy to use
Straightforward and easy to use. Gave a good price in comparison to other insurers
1 July 2026
Reply from Lloyds Bank Insurance
Hello Mark,
We love to see feedback like yours - thanks for letting us know.
Thanks for choosing us!
Sean
Lloyds Bank Motor Insurance
Unbelievably bad communications and customer service
Purchased car insurance with them online. Had an email through with policy number thanking me etc etc. Few days later they left a phone message to ring them which i did. Customer rep said couldnt find issue but they had been having issues with new policies registering and being delayed by a few days. I explicitly said is that all it is as i dont want to find in a few weeks time i have no car insurance, dont worry they said will all be fine. So today insurance expires i cant log on as lloyds says i dont exist and checking my bank statement they took my payment then subsequently paid it back without telling me. At no point have they contacted me to say the policy has been cancelled and i could have started driving today not knowing i had no cover. I am absolutely furious.
Update- i managed to speak to someone in person today and they have honoured the original quote. My complaint is them not telling me there was an issue in the first place so i could contact them and resolve it rather than the possibility of driving unintentionally with no insurance.
26 July 2026
Unprompted review
Reply from Lloyds Bank Insurance
Hello David,
I'm sorry you're not happy with the service you've had so far.
I'm happy to hear you have managed to speak to someone today so we can look to resolve your issues.
If you still need help or want to get in touch, head to our Help Hub at help.lloyds.insuremotor.co.uk/help/s
Thanks,
Sean
Lloyds Bank Motor Insurance
Reply from Lloyds Bank Insurance
Hello Sarah,
We love to see feedback like yours - thank you.
Have a great day!
Sean
Lloyds Bank Motor Insurance
It was straight forward to answer the…
It was straight forward to answer the relevant questions and the price competitive.
29 June 2026
Reply from Lloyds Bank Insurance
Hi Yvonne,
We're delighted to hear that you found the process straightforward and our pricing competitive. Your positive feedback is greatly appreciated!
Kind regards,
Tracy – Lloyds Bank Home Insurance.
Not sure where my policies and contact…
Not sure where my policies and contact information is
25 July 2026
Reply from Lloyds Bank Insurance
Hello,
I'm sorry to see you've not had a positive experience so far and I'd really like to help change this.
I have reached out to you directly with instruction how to log in and with some documentation.
If you still need help or want to get in touch, head to our Help Hub at help.lloyds.insuremotor.co.uk/help/s
Thanks,
Sean
Lloyds Bank Motor Insurance
Easy process and great price
15 July 2026
Reply from Lloyds Bank Insurance
Hi Lucy,
We're so pleased to hear that you found the process straightforward and that you were happy with the price. Thank you for your positive feedback!
Kind regards,
Tracy – Lloyds Bank Home Insurance.
Very easy instructions to follow
Very easy instructions to follow, clear explanations given.
24 July 2026
Unprompted review
Reply from Lloyds Bank Insurance
Hi Alison
Thanks for taking the time to review us.
Have a lovely day.
Lesley
Lloyds Bank Car Insurance.
Consolidated Insurances…
Already bank with Lloyds and have just moved our car insurance to them. When our house insurance came up we got an good price and updated cover from Lloyds
20 July 2026
Reply from Lloyds Bank Insurance
Hi John,
It's wonderful to hear that you've had such a positive experience with us, especially with both your car and home insurance. We're delighted we could offer you a good price and updated coverage.
Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.
I have given you a five star rating
I have given you a five star rating, firstly, because when obtaining insurance from yourselves, it was fairly straightforward and reasonably simple, but was also quite speedy. Other companies I had been with have caused me major pain and unbelievable stress. Another good point is that it was very simple to download an insurance certificate, as with some other companies, it is impossible to download the proof that you actually have a policy. When using a different company, when you require the certificate, they request you to supply them with your email address. You send them the email address, and I tell you that email address, it doesn't exist, even though they are sending the information to that email address (how stupid and how incompetent).
A very easy way on in making a customer change their mind. Simplicity and accuracy is the best policy.
24 July 2026
Reply from Lloyds Bank Insurance
Hello there,
Thanks for leaving such a great review!
I'm glad to see buying your Lloyds policy was quick and easy - this is what we like to see.
Hope you have a great day.
Jonathan
Lloyds Bank Motor Insurance
Reply from Lloyds Bank Insurance
Hello Julie.
Thanks for leaving such a great review!
It sounds like buying your Lloyds policy was quick and easy - this is what we like to see.
Hope you have a great day.
Jonathan
Lloyds Bank Motor Insurance
Reply from Lloyds Bank Insurance
Hello Carol.
Thanks for leaving such a great review!
I'm glad to see buying your Lloyds policy was quick and easy - this is what we like to see.
Hope you have a great day.
Jon
Lloyds Bank Motor Insurance
Reply from Lloyds Bank Insurance
Hi Kingsley,
We're delighted to hear you received excellent service from our staff at the Dartford branch. Thank you for your positive feedback!
Kind regards,
Tracy – Lloyds Bank Home Insurance.
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