Local Auto Solutions 

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Rated 5 out of 5 stars

While I paid $9.99 for a list of 8 local mechanics and only 3 were truly in and/or willing to service my area, the mechanic who came to do the work was top tier. JAMAL DUNN is, by far, one of the best... See more

Rated 5 out of 5 stars

Just had routine maintenance done on my GMC Canyon by Local Auto Solutions and couldn’t be happier. The team was professional, efficient, and clearly knew their way around the vehicle. They had me in... See more

Rated 5 out of 5 stars

Never used a mobile mechanic service with any company, ever. And I was skeptical scheduling to use it. Dylan made me a believer. I have an older model Jeep so it's not without its issues. And it w... See more

Rated 1 out of 5 stars

DO NOT USE THEIR SERVICE!! Period!! They sent an email stating I would not be charged until the work was done. My appointment was for Saturday morning. I texted saying mechanic never showed. They said... See more


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(102)

18 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Got charged full amount for…

Got charged full amount for preauthorization capital one. 2 days before work full amount was charged to credit card. I had to cancel my card and do the whole fraud alert with my account. 10 days no card. No work got done but was charged.

12 September 2025
Unprompted review
Rated 1 out of 5 stars

If I could give lower that than 1 star…

If I could give lower that than 1 star I would. I booked a service to be done on Thursday of last week. No one ever showed no one ever called the hold on my card is still there. I’ve tried numerous times to call and got through to no one. One of their numbers is an AI bot that assures me that someone from the team will get back to me as soon as possible that does not happen. Save yourself time money in hassle and do not work with this company.

18 September 2025
Unprompted review
Rated 1 out of 5 stars

Mechanic never showed

The reviews seem to be very polarized. I have screenshots, texts and email receipts and phone logs during company business hours. My dashboard on the company website shows my job was never taken by a mechanic. There must be a major disconnect. I live near chantilly va maybe that's why. So mechanic never showed and I bought a 1200$ part as told by the company website when you make appointment. So now I have a part in my car and no way to install it. I need it for state emissions so I either find a garage that will take a part I bought or eat the 1200 and have another place do part and labor. So this mistake is huge .I have tried to reschedule but can't get through. I had an 11 am -2pm slot today.

19 September 2025
Unprompted review
Rated 5 out of 5 stars

Very down to earth and knew what he was…

Very down to earth and knew what he was doing but of course being a range rover we have to wait on part. No fault of his at all. He tried calling numerous places to get a part sooner but was just impossible. I would recommend to anybody.He was very polite and knew what he was doing.

17 September 2025
Unprompted review
Rated 5 out of 5 stars

Replaced front brake pads in less time and price

No need to wait for months for appointments. No need to pay for marked up prices in body shop. No need to wait for long hours to get the parts replaced. He came to my place, fixed the parts I bought within 40 mins. I had to pay less than what I would in a body shop. Great job team. This is a revolutionary service. Kudos to the great minds for coming up with this solution.

10 September 2025
Unprompted review
Rated 5 out of 5 stars

At first, I was skeptical

At first, I was skeptical, but Juan made a believer out of me. I was worried because the timing was slightly later than I would of liked but, once Juan arrived he jumped right to it. He was very professional, respectful, and did a great job. Without this company I don't know what I would of done, I was told not to drive any where as my inner tie rod was bent ( totally my fault I rear ended someone ). Within an hour he had me rolling again, as we pulled out of the gate I had a lose piece hanging down from before the accident. It was catching as I was driving. He pulled over and zip tied it for me, he did not have to do that! These small things are the big reasons, I will definitely recommend and reuse this company!

10 September 2025
Unprompted review
Rated 1 out of 5 stars

I am a mechanic and this is the last time…

I am a mechanic and I worked for them on a couple of jobs this is a scam as I work as a day job during the week,the labor hours are off , the communicate with their people are just plain sad takes days for any payment to get through to me or any text back about payment for any job, the last time I had done a job I was trying to communicate that I still haven’t gotten paid and they blew me off and still never received my payment for my last job ,if this tells you anything ,DO NOT WASTE YOUR TIME AND MONEY ON THEM.

3 September 2025
Unprompted review
Local Auto Solutions logo

Reply from Local Auto Solutions

How can you say its a scam when you just said you got paid? We don't do same day payments on jobs that finish after 8:30pm during the week or after 6pm on Sundays, you're only upset and making this review because of the job you did Monday which you didnt mark complete until we followed up with you on it on Tuesday and then you told us of parts of the job you werent actually able to complete and left our rep confused and when asked for a more a clear explanation of what happened you kept asking when you're getting paid instead of telling us exactly what happened. He even texted you back that we're just waiting on the explantion and you didnt acknowledge it other than to say you already told him. Sorry your disappointed but the payment was only delayed due to your own communication.

Rated 5 out of 5 stars

Save yourself money!!

Matthew is a car God that local auto solutions delivered to me🙂‍↕️. There was a slight miscommunication with the time but they came the very next day. And were professional about it. Saved me from having to go to the dealership and spending way more. Thank you local auto solutions. Would recommend 100x over.

4 September 2025
Unprompted review
Rated 5 out of 5 stars

Honest and fast

Extremely quick to respond. Had someone out within 12 hours. Since I called at 6pm. Everyone is kind and honest. Excellent experience.

3 September 2025
Unprompted review
Rated 5 out of 5 stars

Great communication and help

The technician that came was very informative and efficient during the job, answered any question I asked, did high quality work on the job, and gave me great insight into the issue I was facing

1 September 2025
Unprompted review
Rated 5 out of 5 stars

Mechanic Master

Mechanic Master. David has shown again what a master mechanic looks like. He uses plenty of knowledge and creativity to get the job done in a quick and safe manner. I highly recommend.

30 August 2025
Unprompted review
Rated 1 out of 5 stars

I booked a diagnosis appointment

I booked a diagnosis appointment. I was told the mechanic could do a recalibration after installing a battery and he didn't have the tool to do so. I needed to schedule a separate appointment for this service, but could not be assured the mechanic would have the tool..
The mechanic was later than the appointment time and I was told they were on their way and it was an hour and a half later..
Just a bad experience with misunderstandings and misinformation..

27 August 2025
Unprompted review
Local Auto Solutions logo

Reply from Local Auto Solutions

Wow Debbie really?? As you said you booked a diagnostic service and your service said we could install your new battery FOR FREE as a gesture. He was out of pocket for not first knowing or researching that it would require a specific software to calibrate after, but a 1 star review and complaint after we provided the service that was booked and just wasn’t able to do what we offer as a favor AFTER you booked the diagnostic and asked us about the battery?? Also we didn’t book your follow up appointment because we didn’t get confirmation from any mechanic that they had the software promptly and didn’t want to waste your time since you insisted it had to be done that day it was after 3:00 already.

A very disappointing review considering your experience was based on something you didn’t pay for and asked if we could do after you made an appointment for diagnosis only. Cant please everyone I suppose

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