Local Student Storage Reviews 81

Affordable pricing, top-notch service at On-Demand Storage. Items picked up, stored securely. Professional, efficient team, handled belongings with care. Online tracking system for easy access. Excellent value for money, highly recommend their services.

The secure storage at Local Student Storage was perfect. Dropping off and picking up my items was easy. The staff was helpful. Facilities were clean and well-maintained. My items felt safe and secure.

Excellent security measures provided peace of mind. Professional, efficient drivers handled items with care. Convenient scheduling made the process stress-free. Clean, well-maintained storage facility added reliability. Highly recommend for a seamless moving experience.

Flexible scheduling options for student storage pickup. Punctual and efficient team. Accommodating to last-minute changes. Fair pricing with no hidden fees. Highly recommend for hassle-free storage solutions.

Staff stored my belongings securely. Careful handling during storage and retrieval. Climate-controlled environment kept items in pristine condition. Attention to labeling and organizing. Reliable choice for temporary storage.

Items collected and returned on time within the allocated delivery slot, all items arrived in the same condition as collected. Good service and a fair price

Unreliable. They did not deliver my items on time and canceled 3 different times before I received my things. Fortunately, I received a partial refund for the delays.

The experience I had with local student storage was a mixed bag. On the one hand they were mindful enough to provide an extra box, which I needed, and communications were mostly swift and efficient. However, one of the boxes I sent to them to store was missing on the initial delivery. They were however able to find the box a week after the initial delivery. The customer support was very useful and they were quick to respond.

Boxes were collected and returned on time. Happy with the service

My initial experience with them, booking was great (arranging for an earlier pick up and extending the storage duration). They were very kind and accommodating, esp when I needed to push up the date of collection so I could leave the country earlier to due bereavement in the family.

However, my experience with the return of items was bad. I booked a date for returns more than a month prior. On the day I waited from 10 to 4pm and as they hadn't delivered the items yet, I contacted them since there was only 2 hours left on the delivery window. The employee told me they wouldn't be delivering my items and that I shouldn't have been able to select that date as the warehouse was closed. No one thought to contact me all this while to inform me about it, they unfortunately didn't seem apologetic for the mix up, and now I have to wait another 2-3 weeks for my items as I will be away on a placement:(

I decided to try Local Student Storage this summer and am very impressed with their level of service. My D received 4 email updates as to the whereabouts of the driver and pickup with the last one containing a photo of her storage items as they were left in reception in order for her to catch her flight. In addition, they took my D's plants which is not typical of a storage company, and the storage is climate controlled which I also did not get last year. Also, when I chatted with them online on the weekends from the U.S., Harry immediately responded both times. In addition, it has been very easy to use their website. Kudos to LSS for providing great service!

I booked a collection and storage with them but I had to cancel it as it was unreliable, and had no option to take my items to reception before they arrived.
Materials were four days late, then collection instructions changed on the go, as first they say I would receive tracking updates and ETAs, but then on the date they told me collection could happen at any time from 10am to 6pm like other storage companies. I asked them if they at least could give me a 20 minute heads up to take 7 boxes to reception but they told me they couldn't do so, and that I should leave my things at reception. I have been told by email that there would be no ETA information, nor a phone call, during collection.
I was unable to leave all these boxes at reception as this isn't allowed and cancelled the storage. Also because I am not able to wait 8 hours with boxes for a collection that might also get delayed.
I think it should be unacceptable for companies that make profit on students to have this treatment. They expect us to wait 8 hours for them, sometimes being a couple of days late, and then not even giving us time when we need to move 7 heavy boxes. The service isn't cheap either.
For international students that need to have a reliable service in order to go back home for the summer, I recommend using another service, as some bigger moving companies tell students exactly their arrival time.

In the four student accommodations I lived in, none of them allowed me to leave so many boxes in reception by themselves for a whole day. It is a pity that they don't accept responsibility

My bike fails to be delivered to my new address.

I highly recommend LSS, they're really reliable and hassle-free. Their booking system for collection/drop-off is simple, and the team is reliable and kind.
I used them twice, once just for storage and the second time for international shipping, and both times my stuff was returned in exactly the same condition as when packed.
Thank you for all your help!

Smooth, convenient and hassle-free local storage over summer! Thank you.

I was really nervous when I first signed up because I had never done this before. However, right from the beginning with a really easy-to-follow website, LSS was really helpful. It's the small things I suppose like branded tape that sticks out from all the other companies, and getting a marker with the boxes. My boxes were collected and delivered on time and I was always updated throughout the process.

Local student storage was very efficient with their collection process and was reasonably quick in replying to questions I had.

It was really great and the company got back to me in a timely manner.

The people who deliver always offered to help move the boxes from or into the flat, despite being on the third floor with no lift access. Received all items in good shape & the prices are very affordable. Would definitely use their service again if needed!

good pick up but they got my return wrong and as a result i didn’t get a couple of my items back when i asked