Great experience with Locauto! Everything was smooth from start to finish. The pick-up at Alghero airport and the return at Cagliari airport went very quickly and effortlessly. The VW Polo was prac... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Great experience, everything went smoothly. We got a nearly new car with only 4,000 km on it. The only downside for us was the location of the Locauto office. Since we were staying in Alghero,... See more
Company replied
Hello. Very good rent-a-car option. No deposit, quick procedure with debit card (no credit card required). Very fast pick up and return of the car. Car bigger than requested without any extra char... See more
Company replied
That is fact, isn't the cheapest version, BUT clear concept, correct and fast (renting out/ return) no concern after returne, etc.. Clear, simlpe, new cars...
Company replied
Company details
Written by the company
Presso l'ufficio Locauto Rent di Alghero Aeroporto Fertilia potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 079999241. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio.
Contact info
Regione Nuraghe Biancu, 07041, Alghero, Sassari / Sardegna, Italy
- +39 079999241
Unisciti a MyLocauto Friends
4.8
Excellent
4k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I really recommend this renting…
I really recommend this renting company! I had no problems, everything was fast and perfect!
31 July 2026
Reply from Locauto Group - Alghero Aeroporto
Thank you for leaving us a positive review! See you soon, Enrico
Very expensive
The counter service was very good. The price for a week was extremely high, and the car was dirty inside and out.
31 July 2026
Reply from Locauto Group - Alghero Aeroporto
Thank you for sharing your experience with Locauto.
We apologize that your vehicle was not adequately cleaned, and we will use your comments to improve our service. We understand your thoughts on the pricing, though it is quite standard for rates to increase during the busy peak season in highly requested tourist areas.
Sara
Very good policy
Very good policy, especially the full casco rental. Cars are clean and with no mechanical issues.
24 July 2026
Reply from Locauto Group - Alghero Aeroporto
Thanks for the feedback! We're very happy our agents were able to make this such a positive experience! We hope to see you again soon, Enrico
I had a pleasant experience renting a…
I had a pleasant experience renting a car, a reliable company, the rental was online. If I return to Sardinia, I will definitely use Locauto services!!
28 July 2026
Reply from Locauto Group - Alghero Aeroporto
Many thanks, see you soon! Erika
old fashioned not innavative and not flexible company
Rental company doesn't accept credit nor debit cards that are saved within google wallet. They demand only plastic card. Customer cannot pay for rental with other card, only he needs to pay by a card with his name on it. I understand the rule for deposit but not for payment. Due to such an old fashion rules we received only 1 out of 2 booked and paid earlier cars. We lost money and deorganized our vacations. Only because they couldn't collect 1 eurocent deposit from card that is visible in smartphone, despite having all details on a name of renting person.
Even in supermarket you can pay through Google Wallet - Locauto not. I strongly reccomend to choose other more flexible and advanced renting companies
Just to clarify - Locauto didn't provided any information that physical card is required. We had read all regulations carefully, and there is no information at all !!! They claim they are sorry, but basically they collected twice for the car and didn't return it ! It's ridicoulus that they even answer they are sorry !
22 July 2026
Reply from Locauto Group - Alghero Aeroporto
Hello Cezary, thank you for choosing Locauto and for sharing your feedback. We are truly sorry to hear that you were unable to collect your reserved vehicle. We would like to clarify that the €0.01 deposit is simply a temporary hold on your account, not an actual charge. Because using Google Wallet generates a virtual card number, our system is unable to manage the hold this way. For this reason, as stated in our terms and conditions, the security deposit must be placed on a physical debit or credit card issued in the main driver's name, even though we accept various card types for the rental payment itself.
Sara
The procedure for picking up the car at…
The procedure for picking up the car at the airport took far too long. There were only two customers ahead of me, yet I had to wait for more than an hour. On top of that, when I finally received the car, it had not been cleaned.
28 July 2026
Reply from Locauto Group - Alghero Aeroporto
Dear Ami,thank you for your feedback.
We are truly sorry for the long wait time you experienced during pick-up and for receiving a vehicle that had not been cleaned. Offering a fast, efficient service and providing spotless vehicles are top priorities for us, and we sincerely apologize for falling short of these standards during your visit.
Please be assured that we have forwarded your feedback directly to our local team so we can improve our service.
We appreciate your patience and hope to have the opportunity to welcome you back in the future for a much faster and seamless experience.
Elisa
Quick and easy customer service at the…
Quick and easy customer service at the airport. The car was new and clean. The staff were very friendly. I highly recommend this rental company.
22 July 2026
Reply from Locauto Group - Alghero Aeroporto
We're happy to hear you had a great time in Italy. See you soon, Ginevra
Excellent service
The car was new, clean, and in excellent condition. The pickup and return process was quick and easy. The staff were friendly and professional. Everything went smoothly. I would definitely rent from Locauto again.
28 July 2026
Reply from Locauto Group - Alghero Aeroporto
Thank you for your feedback! Fausto
Super experience with the car
26 July 2026
Reply from Locauto Group - Alghero Aeroporto
Thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon, Matteo
Reply from Locauto Group - Alghero Aeroporto
Thank you very much for such a great review! We work really hard to offer the best rental experience. See you soon, Stefania
Easy pick up
Easy pick up, easy drop off, no hidden fees, yet😀. Car in great condition, had the no worry package.
21 July 2026
Reply from Locauto Group - Alghero Aeroporto
Thanks for us your positive feedback, we are glad you enjoyed your trip with Locauto. Fabio
Everything went smoothly from start to…
Everything went smoothly from start to finish. The rental process was quick, easy, and hassle-free. Friendly service and a great experience overall. I would happily use this company again.
11 July 2026
Reply from Locauto Group - Alghero Aeroporto
Thank you for taking the time to leave us a positive review. See you soon, Enrico
Reply from Locauto Group - Alghero Aeroporto
Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra
It was great.
It was great.
The process was very easy and fast.
The car was very good.
The price was reasonable compared to other companies.
26 July 2026
Reply from Locauto Group - Alghero Aeroporto
Thank you for taking the time to leave us a positive review. See you soon, Enrico
Got the car without any issues and all…
Got the car without any issues and all the process went well
26 July 2026
Reply from Locauto Group - Alghero Aeroporto
Hello, so glad you enjoyed the trip with us, Fabio
Verу good service..
Quick pick-up of the car and quick return, I would give the employee (the same employee was there when I picked up and returned the car) a 10. My recommendation is to get full insurance from them, not from intermediaries.
26 July 2026
Reply from Locauto Group - Alghero Aeroporto
Thank you so much for your positive feedback and for taking the time to post this review. Gaia
Reply from Locauto Group - Alghero Aeroporto
Hi! thank you for your wonderful feedback! See you at the next rental, Gaia
Great services, great car!
Great services, fast with little paperwork, New car, thanks Locauto!
24 July 2026
Reply from Locauto Group - Alghero Aeroporto
Thanks a lot for your comment! It has been a pleasure to receive you! See you soon, Ginevra
New car
New car, friendly staff
Only bad news it s if u have under 25 yo you have to pay 150€ extra for car
In rest all good
20 July 2026
Reply from Locauto Group - Alghero Aeroporto
Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra
Very fast procedure for picking up and…
Very fast procedure for picking up and returning the vehicle. Excellent quality of the vehicle.
21 July 2026
Reply from Locauto Group - Alghero Aeroporto
Thank you for leaving us a positive review! See you soon, Enrico
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.