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Locauto Group - Bari Aeroporto Reviews 

10,531
TrustScore 4.5 out of 5

4.7

Viale Enzo Ferrari, 70128 Palese, Bari / Puglia, IT


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Rated 5 out of 5 stars

We had an excellent experience with Locauto at Bari Airport. The staff were friendly and professional, and both the pick-up and return process were quick and straightforward. The car was clean, well m... See more

Company replied

Rated 5 out of 5 stars

I have been there with the Hertz Avis etc. discount rates but as those are franchised quality of service varies... a lot...with Locauto in Olbia and this year in Bari it was perfection from start to f... See more

Company replied

Rated 5 out of 5 stars

Collection was super fast. All the other car rental firms at the airport had lengthy queues, Locauto was just a couple of people in front of me. I'd pre registered my details, including driving licenc... See more

Company replied

Rated 3 out of 5 stars

Good expérience with all of the people involved in the hiring of the vehicle...after 2 days (350 km)...warning Lights for Add Adblue...check oil,check washer fluid....Poor maintenance of vehicle...C... See more

Company replied


Company details

  1. Car rental company
  2. Van rental agency

Written by the company

Presso l'ufficio Locauto Rent di Bari Aeroporto potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0243020410. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio.


Contact info

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4.7

Excellent

TrustScore 4.5 out of 5

11k reviews

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4.7

All reviews

(10,531)

61,219 reviews in the last 12 months

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Rated 5 out of 5 stars
Locauto Group - Bari Aeroporto logo

Reply from Locauto Group - Bari Aeroporto

Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika

Rated 5 out of 5 stars

The customer service was fast.

The customer service was fast.

5 August 2026
Locauto Group - Bari Aeroporto logo

Reply from Locauto Group - Bari Aeroporto

Thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon, Matteo

Rated 5 out of 5 stars

They were very fast In releasing the…

They were very fast In releasing the car, polite. E sodes, the car was clean and it was a very new car.

9 August 2026
Locauto Group - Bari Aeroporto logo

Reply from Locauto Group - Bari Aeroporto

Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika

Rated 5 out of 5 stars

Rented from Bari airport

Rented from Bari airport. So easy for check in and check out. No upselling. Car was excellent and great value for money. Being a hybrid it was also super economical. Would highly recommend Locauto and will be using again for any future trips to Italy. Very happy customer.

15 August 2026
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Reply from Locauto Group - Bari Aeroporto

Thanks for your positive feedback, we are glad you enjoyed your trip with Locauto. See you soon, Gaia

Rated 5 out of 5 stars

Vacation

Courteous, fast and correct service, provided compact car, according to the reservation. I will use their services again.

15 August 2026
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Reply from Locauto Group - Bari Aeroporto

Hi! thank you for your wonderful feedback! See you at the next rental, Gaia

Rated 5 out of 5 stars

The service was great

The service was great. The lady gave us a detailed run down on each car and the local area.

9 August 2026
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Reply from Locauto Group - Bari Aeroporto

Thanks for us your positive feedback, we are glad you enjoyed your trip with Locauto. Fabio

Rated 5 out of 5 stars

Collection was super fast

Collection was super fast. All the other car rental firms at the airport had lengthy queues, Locauto was just a couple of people in front of me. I'd pre registered my details, including driving licence, so time at the desk was a minute or two, just what was needed to tell me details of where to pick up the car.

9 August 2026
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Reply from Locauto Group - Bari Aeroporto

Hi! thank you for your wonderful feedback! See you at the next rental, Gaia

Rated 4 out of 5 stars

Great

Great
Service

9 August 2026
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Reply from Locauto Group - Bari Aeroporto

Dear Damjan,thank you for your review.
We are glad that you enjoyed our service and we hope to welcome you back soon.

Elisa

Rated 5 out of 5 stars

Great experience

Great service at the front desk at the airport, very helpfull and fast. Car was clean and in very good condition with only 15 000 km on the clock. The return was the quickest that I've ever seen. The only small negative was that the car fuel tank was not full at the pick and I've returned it full. So some 30 € plus but they've told me that I've could returned it with the same amount of fuel which I've took it with. All in all very good experience. Rented car VW Golf diesel.

15 August 2026
Locauto Group - Bari Aeroporto logo

Reply from Locauto Group - Bari Aeroporto

Thanks for us your positive feedback, we are glad you enjoyed your trip with Locauto. Fabio

Rated 5 out of 5 stars

Super

Experience renting the car was really good. We got a better car than the one we had booked. Everything went smoothly, and I definitely recommend it!

15 August 2026
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Reply from Locauto Group - Bari Aeroporto

The team is thrilled to hear such good feedback, and we're proud to be one of the most efficient rental car offices. We look forward to seeing you again soon, Davide

Rated 5 out of 5 stars

“We were extremely happy with Locauto

“We were extremely happy with Locauto! Fast, friendly and professional service, with everything handled smoothly and without any unnecessary complications. We would definitely use Locauto again!”

14 August 2026
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Reply from Locauto Group - Bari Aeroporto

Hey, thank you so much for your kind words. we hope to see you soon! Erika

Rated 5 out of 5 stars

vrery fast take the car

we take the car very fast all was verry good

13 August 2026
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Reply from Locauto Group - Bari Aeroporto

Thank you very much for such a great review! We work really hard to offer the best rental experience. See you soon, Stefania

Rated 5 out of 5 stars

Perfect service

Quick service
Friendly staff
Good car

8 August 2026
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Reply from Locauto Group - Bari Aeroporto

We are so happy about your all-out stressless experience. Lucrezia

Rated 3 out of 5 stars

Almost everything ok

Everything ok, but... I took car with 67% filled tank of fuel. When I noticed this I could not contact with customer support, I have connected with cental number, I got from them number to Bari Airport and there nobody picked up the phone. Of course I had to give dack the car fully tanked. Other think I noticed that it is allowed to smoke in the car. It smelled a bit.
Car was clean, quite new and well equipped.

15 August 2026
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Reply from Locauto Group - Bari Aeroporto

Dear Patryk,thank you for your review.
We are sincerely sorry that the car condition did not reflect our standards.
We will share your feedback with our local team to improve our car inspection and cleaning procedures.
We hope to welcome you back for a much better experience next time.

Elisa

Rated 5 out of 5 stars

10 of 10

10 of 10. Great experience, as usually.

7 August 2026
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Reply from Locauto Group - Bari Aeroporto

Thanks a lot for your comment! It has been a pleasure to receive you! See you soon, Ginevra

Rated 4 out of 5 stars

Not bad

I didn't get the car I chose and paid for, but one in a similar class. I understand, this was explained to me, and I have no complaints. The cars were incredibly poorly maintained. We didn't accept the first one because it was completely dirty (inside and out). The second car was supposedly clean, but the window was completely smudged on the inside and needed to be cleaned ourselves so it wouldn't interfere with driving. The car was in good working order, and the communication with the staff was good.

14 August 2026
Locauto Group - Bari Aeroporto logo

Reply from Locauto Group - Bari Aeroporto

Dear Alan,thank you for your feedback.
We are glad that you enjoyed the service from our staff, but we are sorry that the vehicle's condition did not reflect our standards.
Your feedback is valuable to us to improve our cleaning procedures.

We hope to welcome you back in the future for a better experience!

Elisa

Rated 5 out of 5 stars

Everything great.

Everything went smoothly. Friendly service. I recommend.

7 August 2026
Locauto Group - Bari Aeroporto logo

Reply from Locauto Group - Bari Aeroporto

Thanks for us your positive feedback, we are glad you enjoyed your trip with Locauto. Fabio

Rated 5 out of 5 stars

The whole experience was very nice

It was a great experience and the car was perfect . The staff was kind and the process of picking up and return was very fast

13 August 2026
Locauto Group - Bari Aeroporto logo

Reply from Locauto Group - Bari Aeroporto

Thank you for taking the time to leave us a positive review. See you soon, Enrico

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