Car pickup and return were hassle-free and very easy. The car meets our expectations—exactly the one we wanted. It’s nice that the rental agency accepts debit cards instead of requiring credit cards... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Car pickup and return were hassle-free and very easy. The car meets our expectations—exactly the one we wanted. It’s nice that the rental agency accepts debit cards instead of requiring credit cards... See more
Company replied
It wasn't possible to use online check-in, even though it is advertised—the service wasn't working; I tried numerous times over the course of about three weeks. Based on my chat interaction, this seem... See more
Great car rental experience! Both pick-up and drop-off were quick and easy, with no issues at all. The car was in excellent condition and of high quality. Everything went smoothly. Highly recommended!... See more
Company replied
I rented a car from Locauto and was very happy with the whole experience. The process was quick and uncomplicated from pick-up to drop-off, with no hidden surprises. The staff was friendly and hel... See more
Company replied
Presso l'ufficio Locauto Rent di Bari Aeroporto potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0243020410. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio.
Viale Enzo Ferrari, 70128, Palese, Bari / Puglia, Italy

Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from Locauto Group - Bari Aeroporto
Brilliant firm to hire from really easy to find outside airport out the front doors turn left
Staff were really helpful with good language skills , UK visitors this firm is a great safe choice

Reply from Locauto Group - Bari Aeroporto
I forgot my passport bag in the car, it was left under the passenger seat.
For two days no one responds to the email, the customer service refers to the same email, which does not provide feedback.
Can't get the number of the salter from the airport.
The score is 0, but here is the smallest one star

Reply from Locauto Group - Bari Aeroporto

Reply from Locauto Group - Bari Aeroporto
I picked up the car in the city of Bari and returned it in the city of Salerno. Everything went well. The employees were great.

Reply from Locauto Group - Bari Aeroporto

Reply from Locauto Group - Bari Aeroporto

Reply from Locauto Group - Bari Aeroporto

Reply from Locauto Group - Bari Aeroporto

Reply from Locauto Group - Bari Aeroporto

Reply from Locauto Group - Bari Aeroporto
Very open and friendly personnel. Accepting debit cards

Reply from Locauto Group - Bari Aeroporto
Friendly reception staff. There was no pushing to sell the extra insurance just a polite question if it was required and accepted no and moved on. Garage staff friendly, fun and helpful.
Car was a no charge upgrade and was clean and tidy. The only minor point being the inside of the front windscreen was dirty .

Reply from Locauto Group - Bari Aeroporto
Very smooth experience.
Very efficient service. No surprises upon arrival ; they don't try to sell you anything extra. The car matched the reservation. Everything went very smoothly!
I recommend it 200%

Reply from Locauto Group - Bari Aeroporto

Reply from Locauto Group - Bari Aeroporto

Reply from Locauto Group - Bari Aeroporto
We rented at the BARI airport. The staff in the airport was pleasant. The walk to their outside location was fine. The car was ready quickly. I did take the full insurance - added comfort to the process of driving in another country though I had no issues overall. I would rent from them again

Reply from Locauto Group - Bari Aeroporto
Nice and clean car and the pick up was easy, first time I rent a car and they didn't try to upsell coverage, very recommended.

Reply from Locauto Group - Bari Aeroporto
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.