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Locauto Group - Bari Aeroporto Reviews 

11,068
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TrustScore 4.5 out of 5

4.7

Viale Enzo Ferrari, 70128 Palese, Bari / Puglia, IT

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See what reviewers are saying

Rated 5 out of 5 stars

Car pickup and return were hassle-free and very easy. The car meets our expectations—exactly the one we wanted. It’s nice that the rental agency accepts debit cards instead of requiring credit cards... See more

Company replied

Rated 4 out of 5 stars

It wasn't possible to use online check-in, even though it is advertised—the service wasn't working; I tried numerous times over the course of about three weeks. Based on my chat interaction, this seem... See more

Rated 5 out of 5 stars

Great car rental experience! Both pick-up and drop-off were quick and easy, with no issues at all. The car was in excellent condition and of high quality. Everything went smoothly. Highly recommended!... See more

Company replied

Rated 5 out of 5 stars

I rented a car from Locauto and was very happy with the whole experience. The process was quick and uncomplicated from pick-up to drop-off, with no hidden surprises. The staff was friendly and hel... See more

Company replied


Company details

  1. Car rental company
  2. also in
  3. Van rental agency

Written by the company

Presso l'ufficio Locauto Rent di Bari Aeroporto potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0243020410. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio.


Contact info

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4.7

Excellent

TrustScore 4.5 out of 5

11k reviews

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4.7

All reviews

(11,068)

58,775 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant firm to hire from really easy…

Brilliant firm to hire from really easy to find outside airport out the front doors turn left
Staff were really helpful with good language skills , UK visitors this firm is a great safe choice

3 October 2026
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Reply from Locauto Group - Bari Aeroporto

Thanks a lot for your comment! It has been a pleasure to receive you! See you soon, Ginevra

Rated 1 out of 5 stars

I forgot my passport bag in the car

I forgot my passport bag in the car, it was left under the passenger seat.
For two days no one responds to the email, the customer service refers to the same email, which does not provide feedback.
Can't get the number of the salter from the airport.

The score is 0, but here is the smallest one star

2 October 2026
Unprompted review
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Reply from Locauto Group - Bari Aeroporto

Dear Stefan,thank you for your review.
We are deeply sorry for the lack of support you experienced and for the stress this situation has caused you.
Please note that contact details for each location are provided at pickup and can also be found directly on our website at locautorent.com.

We are truly sorry that our service did not meet your expectations on this occasion. We will take your feedback on board to improve our customer support responsiveness, and we hope to welcome you back soon for a much better experience.

Chiara

Rated 5 out of 5 stars

Ease of use

Ease of use, friendly, reasonable

25 September 2026
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Reply from Locauto Group - Bari Aeroporto

We appreciate your kind comment, thanks a lot. We are glad that you enjoyed your trip with us. See you soon, Lorenzo

Rated 5 out of 5 stars

great car .great staff

great car .great staff
made our stay much fuller

2 October 2026
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Reply from Locauto Group - Bari Aeroporto

Hi! thank you for your wonderful feedback! See you at the next rental, Gaia

Rated 5 out of 5 stars

Rental in Bari

Price was fair, pickup and drop off was easy.

1 October 2026
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Reply from Locauto Group - Bari Aeroporto

Thank you for taking the time to leave us a positive review. See you soon, Enrico

Rated 5 out of 5 stars

Nice guys

Nice guys, quick manage, good and clean car! 🥰

1 October 2026
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Reply from Locauto Group - Bari Aeroporto

Super feedback, thank you very much! See you soon onboard again with us. Fabio

Rated 5 out of 5 stars

Everything went smooth

Everything went smooth, great rental experience

24 September 2026
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Reply from Locauto Group - Bari Aeroporto

Thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon, Matteo

Rated 5 out of 5 stars

Very good service, accept debit card

Very open and friendly personnel. Accepting debit cards

24 September 2026
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Reply from Locauto Group - Bari Aeroporto

Thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon, Matteo

Rated 5 out of 5 stars

Friendly reception staff

Friendly reception staff. There was no pushing to sell the extra insurance just a polite question if it was required and accepted no and moved on. Garage staff friendly, fun and helpful.
Car was a no charge upgrade and was clean and tidy. The only minor point being the inside of the front windscreen was dirty .

23 September 2026
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Reply from Locauto Group - Bari Aeroporto

That's great to hear! See you soon, Angelo

Rated 5 out of 5 stars

All good

All good! Thank Yoi!

23 September 2026
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Reply from Locauto Group - Bari Aeroporto

We're happy to hear you had a great time in Italy. See you soon, Ginevra

Rated 5 out of 5 stars

Very smooth experience

Very smooth experience.
Very efficient service. No surprises upon arrival ; they don't try to sell you anything extra. The car matched the reservation. Everything went very smoothly!
I recommend it 200%

15 September 2026
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Reply from Locauto Group - Bari Aeroporto

Thank you so much for your positive feedback and for taking the time to post this review. Gaia

Rated 5 out of 5 stars

all went fine

22 September 2026
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Reply from Locauto Group - Bari Aeroporto

Thanks for us your positive feedback, we are glad you enjoyed your trip with Locauto. Fabio

Rated 5 out of 5 stars

Easy handover procedure

Easy handover procedure, clean car, nice personell

25 September 2026
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Reply from Locauto Group - Bari Aeroporto

We appreciate your kind comment, thanks a lot. We are glad that you enjoyed your trip with us. See you soon, Lorenzo

Rated 4 out of 5 stars

The SUV we rented was extremely nice

The SUV we rented was extremely nice

29 September 2026
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Reply from Locauto Group - Bari Aeroporto

Dear James,thank you for your review.
We are glad that you enjoyed our car and hope to welcome you back for a 5-star experience next time!
Elisa

Rated 5 out of 5 stars

We rented at the BARI airport

We rented at the BARI airport. The staff in the airport was pleasant. The walk to their outside location was fine. The car was ready quickly. I did take the full insurance - added comfort to the process of driving in another country though I had no issues overall. I would rent from them again

22 September 2026
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Reply from Locauto Group - Bari Aeroporto

Thanks for the feedback! We're very happy our agents were able to make this such a positive experience! We hope to see you again soon, Enrico

Rated 5 out of 5 stars

Nice and clean car and easy pick up

Nice and clean car and the pick up was easy, first time I rent a car and they didn't try to upsell coverage, very recommended.

25 September 2026
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Reply from Locauto Group - Bari Aeroporto

Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika

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