Great service by Locauto's team at the Bari airport - very quick despite high traffic. the car was new and matched our expectations fully. It had a couple of scratches and dents here and there... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Great service by Locauto's team at the Bari airport - very quick despite high traffic. the car was new and matched our expectations fully. It had a couple of scratches and dents here and there... See more
Company replied
Everything was very easy, we were ahead of schedule and we could still pickup the car earlier, the car was very good and corresponded with what we booked, the process was very fast and we were not eve... See more
Company replied
Car pickup and return were hassle-free and very easy. The car meets our expectations—exactly the one we wanted. It’s nice that the rental agency accepts debit cards instead of requiring credit cards... See more
Company replied
It wasn't possible to use online check-in, even though it is advertised—the service wasn't working; I tried numerous times over the course of about three weeks. Based on my chat interaction, this seem... See more
Presso l'ufficio Locauto Rent di Bari Aeroporto potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0243020410. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio.
Viale Enzo Ferrari, 70128, Palese, Bari / Puglia, Italy

Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from Locauto Group - Bari Aeroporto

Reply from Locauto Group - Bari Aeroporto
We rented at the BARI airport. The staff in the airport was pleasant. The walk to their outside location was fine. The car was ready quickly. I did take the full insurance - added comfort to the process of driving in another country though I had no issues overall. I would rent from them again

Reply from Locauto Group - Bari Aeroporto
Nice and clean car and the pick up was easy, first time I rent a car and they didn't try to upsell coverage, very recommended.

Reply from Locauto Group - Bari Aeroporto
The car was OK. But instruction given regarding the infotainment setup.
Mileage was 695 on pickup, but 1308 after we had filled up for return. So, the car WAS NOT FULL WHEN WE PICKED IY up.
Very poor

Reply from Locauto Group - Bari Aeroporto

Reply from Locauto Group - Bari Aeroporto
Car was in good order and generally pleased with the service however was a little difficult to find once at the car park itself. No clear signage.
The tyre pressure was flagged up on the dash board and there was no washer fluid. These are things that should be resolved before a new hire.

Reply from Locauto Group - Bari Aeroporto

Reply from Locauto Group - Bari Aeroporto
I've troble with my reservation. Icould't go to pick-up the car at day programed (09/15/26) because problems with my deslocation form Rome to Bari. Then I went to Locauto in the next day. The staff informed that my reserve was canceld by "Now show" and said that I have to do another reservation tha cost me 954 euros. I'm trying to recover my money.

Reply from Locauto Group - Bari Aeroporto

Reply from Locauto Group - Bari Aeroporto
Very quick and nice service, super good car and overall conditions!

Reply from Locauto Group - Bari Aeroporto

Reply from Locauto Group - Bari Aeroporto
The feature that allows the option to pay for late return is really useful. Google maps always under estimate the amount of travel time by more than an hour. Locauto's late return option demonstrates its intimate knowledge of Italian roads compared to other rental agencies. Recommend that you pay for this feature.

Reply from Locauto Group - Bari Aeroporto
The reservation with booking has been very easy. At the airport office the staff was kind and very professional.Same thing for the team on the parking lot. Our vehicule has been upgraded and all the defects was already noted for the pick-up . And we had no problems when we retruned the car.
Best regards

Reply from Locauto Group - Bari Aeroporto
Not receiving the car I wanted, late time pick up because the car not ready, bad experience

Reply from Locauto Group - Bari Aeroporto

Reply from Locauto Group - Bari Aeroporto
Everything with renting and returning the car went smoothly. The car itself was also fine.

Reply from Locauto Group - Bari Aeroporto
Great car, always good service. Use Locauto whenever we go to Italy. Will never use anyone else.

Reply from Locauto Group - Bari Aeroporto
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.