Excellent customer service from start to finish. I personally had the pleasure to interact with Vincenzo who was very friendly, professional, and helpful (thank you Vic!). He made the car rental proce... See more
Company replied

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Excellent customer service from start to finish. I personally had the pleasure to interact with Vincenzo who was very friendly, professional, and helpful (thank you Vic!). He made the car rental proce... See more
Company replied
5 stars ⭐⭐⭐⭐⭐ We had a great experience with Locauto in Bari. The whole rental process was smooth and straightforward, and the staff was helpful and professional. The car was excellent, clean... See more
Company replied
I had no problem at all with booking a car for the same day. No deposit, no credit card required for the full insurance package. Returning the car was also very easy at the designated location but i h... See more
Company replied
Car was perfect. Staff in Bari office is efficient, instructions for the check-out week-end clear, and received in our native language ! A plus would be to receive a notification from Locauto when th... See more
Company replied
Presso l'ufficio Locauto Rent di Bari Stazione Centrale in Piazza Aldo Moro snc potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E' possibile riconsegnare fuori orario previo accordo con l'Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0803525370 Disponibile anche il servizio di noleggio furgoni a breve termine per lavoro e traslochi: un'ampia flotta di veicoli commerciali a tua disposizione. Risparmia tempo ed evita code con lo Smart Check-In: il noleggio veloce e sicuro.
Piazza Aldo Moro snc, 70121, Bari, Puglia, Italy

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Reply from Locauto Group - Bari Stazione Centrale
I was provided with a nice Audi which was very comfortable and received accurate instructions from the locauto agent at pickup.

Reply from Locauto Group - Bari Stazione Centrale
Excellent service from the team at Locauto. They delivered exactly what was promised and matched the positive reviews I had read online.
The staff were friendly, professional, and very helpful throughout the entire process. The car was impeccable and in excellent condition.
The check-in process was smooth and efficient, and the check-out was even faster and easier.
I also appreciated that they did not pressure me into purchasing additional insurance from the rental company, unlike some other car rental agencies in Italy. The whole experience was transparent, honest, and customer-focused.
I would definitely rent from them again and highly recommend them.

Reply from Locauto Group - Bari Stazione Centrale

Reply from Locauto Group - Bari Stazione Centrale
Everything with a rent of the car was very easy and fast. The guy (Davide) that attend us was very polite and explicate us everything necessary. It was a big plus that he is speaking also spanish that was very helpfull.

Reply from Locauto Group - Bari Stazione Centrale
The positives are the location is just next door to the train station and easy to locate. They did have a car available for my reservation. It was a change from what I reserved but not a downgrade so that was fine.
The negatives- the car had not been cleaned and had debris from the last rental, dirty carpets and dirty exterior.
The pick up was a bit odd, you get the paperwork done in the office then maneuver your luggage and away from the station, down a busy street and to a corner by dumpsters where the attendant pulled over crooked and left us the car.
Upon returning, you park in a city garage and then walk about 5-10 min back to the station with your luggage.
It would be worth considering adding a curbside pick up and drop off option at additional cost. We certainly would have chosen that upgrade.

Reply from Locauto Group - Bari Stazione Centrale
Very smooth rental experience. The car was almost new and the process very simple. We took the car from the Central Station in Bari and the staff was very helpful.

Reply from Locauto Group - Bari Stazione Centrale

Reply from Locauto Group - Bari Stazione Centrale
The rent process was fast and easy. My only set back was that I mentioned to the agent multiple times that I wanted to decline collision and all insurance options because my Credit car has already a coverage for that. He say to me “Don’t worry”. The funny thing is that when I check the invoice, the agent added basically everything that I told him I didn’t need. Even I got charge for some kind of insurance that was under the title of “don’t worry”… this affected my loyalty and experience. I’m not going to fight for the charges but neither comeback.

Reply from Locauto Group - Bari Stazione Centrale

Reply from Locauto Group - Bari Stazione Centrale

Reply from Locauto Group - Bari Stazione Centrale
The Staff was correct. Unit was ok too according to our needs. May be some more and clear explanation (may be a paper inside the car) for the moment of return would be clearer and helpful for users.

Reply from Locauto Group - Bari Stazione Centrale

Reply from Locauto Group - Bari Stazione Centrale
My car was ready on pick-up. Staff was friendly and efficient. Car was nice—new, clean, well-maintained.

Reply from Locauto Group - Bari Stazione Centrale
Outstanding service from beginning to the end. Very accomodating when our flight times changed. Polite and friendly staff. Great value. The car was perfect for what we needed.

Reply from Locauto Group - Bari Stazione Centrale
Everything was great. No commissions, fast service, good price. The car was new and comfort

Reply from Locauto Group - Bari Stazione Centrale
This is second time I am renting from Locauto in Italy and was again pleasant experience. Very easy check in and check out process and no issues with the car at all. They work with debit cards also and charge for deposit just 0.01, unlike other companies that charge few hundreds. I recommend them and for sure will continue using their services in future.

Reply from Locauto Group - Bari Stazione Centrale
Our experience was very good !
The car is new and was clean. It’s very important for us.
There were a first experience with Locauto in Europe, and we enjoy a lot. Thanks for all !

Reply from Locauto Group - Bari Stazione Centrale
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