We had a seamless experience. No issues at the pickup and no waiting line for us at the hour we arrived in Rome (mid-morning). The car was modern and of better quality than other experiences we had... See more
Company replied
Location
Switch locationPiazza Duca d'Aosta 1, Galleria delle Carrozze, 20125 Milano, Lombardia, IT
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See what reviewers are saying
Very happy with the service received. The car we had was much better than cars we had in the past with other rental companies. They did not try to add layers of fees, surcharges for CarPlay etc. We... See more
Company replied
We used Local Auto throughout our Italian vacation, starting in Venice and travelling extensively through Southern Italy, with two vehicle changes along the way. The service was excellent from start t... See more
Company replied
The customer service people we dealt with were really helpful and friendly. They explained things clearly and simply. Importantly there wasn’t the usual push to sell more insurance that you get with... See more
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Company details
Written by the company
Presso l'ufficio Locauto Rent di Milano Stazione Centrale potrai scegliere tra un'ampia gamma di auto a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0243020420. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio. Disponibile il servizio di noleggio auto elettriche per spostamenti urbani e senza restrizioni di ZTL e di parcheggio.
Contact info
Piazza Duca d'Aosta 1, Galleria delle Carrozze, 20125, Milano, Lombardia, Italy
- +39 0243020420
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4.5
Excellent
4k reviews
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The Staff was very friendly und the…
The Staff was very friendly und the Booking process was easy. Also nobody pushed us to buy extra insurance. Over all a very uncomplicated and good experience.
22 June 2026
Reply from Locauto Group - Milano Stazione Centrale
Thank you so much for your positive feedback and for taking the time to post this review. Gaia
Overall good experience.
Car was great. Almost new. Pickup was seamless at Milan Malpensa. Returning at Milan centrale was more problematic. Return site was hard to find and I filled gas about 15 miles from return site only to be told it was not full. Choice was pay a 50 euro administrative fee plus gas or go back out to gas station. Less Han 3 liters filled the tank. Seemed overall harsh.
22 June 2026
Reply from Locauto Group - Milano Stazione Centrale
Thank you for your review, Joseph! We're happy you enjoyed the car and the pickup at Malpensa. We apologize for the issues at Milan Centrale: we understand the fuel policy can feel strict, but it ensures fairness for all customers. We'll work on better signage and clearer communication about nearby gas stations. Your feedback helps us improve. We hope to see you again soon!
Anna
Friendly and helpful staff at the Milan…
Friendly and helpful staff at the Milan Central train station location. Great car. Easy return,
23 June 2026
Reply from Locauto Group - Milano Stazione Centrale
Hey, thank you so much for your kind words. we hope to see you soon! Erika
Rented a car for pick up and return at Milano Centrale
Rented a car for pick up and return at Milano Centrale. Went perfectly. Make sure you understand that the rental counter is only for initiating the rental, and is not where the cars are to be picked up and returned. As with most Train Stations, cars are picked up and returned to a nearby parking lot. Directions are clear and the staff is friendly and helpful.
28 June 2026
Unprompted review
Reply from Locauto Group - Milano Stazione Centrale
We're happy to hear you had a great time in Italy. See you soon, Ginevra
Reply from Locauto Group - Milano Stazione Centrale
Thank you for taking the time to leave us a positive review. See you soon, Enrico
Friendly attitude
Friendly attitude , care, create culm a joy to get in touch with. I think its on account of Directors , all people in Locauto positive, delicate and responsible. I do very much appreciate they service.
28 June 2026
Reply from Locauto Group - Milano Stazione Centrale
Thanks for your positive feedback, we are glad you enjoyed your trip with Locauto. See you soon, Gaia
It was good service thanks to david
27 June 2026
Unprompted review
Reply from Locauto Group - Milano Stazione Centrale
The team is thrilled to hear such good feedback, and we're proud to be one of the most efficient rental car offices. We look forward to seeing you again soon, Davide
Amazing from start to finish
Amazing from start
To finish.
We were super super happy. - will use again.
25 June 2026
Reply from Locauto Group - Milano Stazione Centrale
Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra
Received car not on my regular timing
Received car not on my regular timing. The office help me on this issue. The car was clean and ready to go.
20 June 2026
Reply from Locauto Group - Milano Stazione Centrale
Thanks a lot for your comment! It has been a pleasure to receive you! See you soon, Ginevra
The car was great
The car was great. Good and kindly staff. It was pretty easy to get a car and give it back.
23 June 2026
Reply from Locauto Group - Milano Stazione Centrale
Thank you for your feedback! Fausto
Reply from Locauto Group - Milano Stazione Centrale
Thanks for the feedback! We're very happy our agents were able to make this such a positive experience! We hope to see you again soon, Enrico
I didn't take the car I wanted
I didn't take the car I wanted, besides the attendant said I couldn't do smart check in, and asked for my cnh, but when she went to take a picture she used the international permit to drive, so I believe I didn't need the cnh of Brazil. Very complicated
22 June 2026
Reply from Locauto Group - Milano Stazione Centrale
Dear Douglas,thank you for sharing your experience and giving us the opportunity to explain.
We apologize if the experience didn't meet your expectations this time.
We would like to clarify that to drive in Italy is required the cnh and the international driving license as reported in our terms and conditions:https://portale.locautorent.com/doc/Condizioni-di-prenotazione-auto.pdf?_gl=1*uj3e2p*_gcl_au*MTMwMzE5NjE4NS4xNzc1MDM3NTU1
We apologize if the car didn't meet your expectations this time.
Your feedback is valuable to us to improve our service and we hope you will give us another opportunity to earn your trust back.
Chiara
It is very easy and convenient to get…
It is very easy and convenient to get and hand over the car,
15 June 2026
Reply from Locauto Group - Milano Stazione Centrale
Dear Alan,thank you for sharing your feedback.
We are thrilled to hear that you enjoyed our service.
We hope to welcome you back and earn a 5-star rating next time.
Chiara
Reply from Locauto Group - Milano Stazione Centrale
Thank you for the great review! Stefania
Staff is very helpful
20 June 2026
Reply from Locauto Group - Milano Stazione Centrale
Thank you very much for such a great review! We work really hard to offer the best rental experience. See you soon, Stefania
By far the easiest and fastest rental…
By far the easiest and fastest rental company out of the many I have tried over the years!
I keep coming back for the quick and helpful service and always nice staff.
Who had thought that was possible with an car rental company.
You can pre-fill your details in their digital system and save SO much time and hassle when picking up your car.
12 June 2026
Reply from Locauto Group - Milano Stazione Centrale
Thank you for the great review! Stefania
Bad service
Gave us completely incorrect coordinates for where to leave the car. Because we had to circle around Malpensa Airport, sent us to the wrong terminal, which meant we had to waste time leaving the car in one terminal and then going to another terminal to catch our flight.
You also missed the documents when we pick up the car.
19 June 2026
Reply from Locauto Group - Milano Stazione Centrale
Dear Aliaksandr,thank you for sharing your experience.
We are truly sorry for the loss of your documents, as we understand how stressful that situation must have been for you.
Regarding the difficulties you faced in finding the car return area, we completely understand how frustrating it must have been to deal with that before your flight. Please rest assured that we will share your feedback with the relevant department to improve the clarity of the directions provided at our desk.
We appreciate you bringing this to our attention so we can improve our service.
We look forward to welcoming you back and providing you with a much better experience.
Chiara
Gianluca was the last amazing attendant…
Gianluca was the last amazing attendant and was very informative and kind. It was such a pleasant experience!!! Thank you for making our car rental experience so perfect
18 June 2026
Unprompted review
Reply from Locauto Group - Milano Stazione Centrale
Hey, thank you so much for your kind words. we hope to see you soon! Erika
All went well and extremely smooth and…
All went well and extremely smooth and efficient - the car was ready, clean, and immediately available, the return was easy and fast. Thank you very much!
17 June 2026
Reply from Locauto Group - Milano Stazione Centrale
Thanks for the feedback! We're very happy our agents were able to make this such a positive experience! We hope to see you again soon, Enrico
Easy receiving and return
Easy receiving and return. No trying to bullshit you with some hidden damages. The only tjing is that it was easy to find their return point in the Malpensa airport.
16 June 2026
Reply from Locauto Group - Milano Stazione Centrale
Thank you for taking the time to leave us a positive review. See you soon, Enrico
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