Booking process made easy. Brand new car in the requested category. Pick up and drop off made easy. Tank full. Staff helped with setting up the system language (it was in a completely unknown one). Ve... See more
Company replied
Location
Switch locationPalermo - Aeroporto Punta Raisi 1, Terminal, 90045 Cinisi, Sicilia, IT
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Everything was perfect! We got an almost brand-new, clean car, and both the check-in and check-out processes were quick and smooth. We picked up the car at the airport and returned it in the city with... See more
Company replied
We had a smooth and hassle‑free rental experience. They did not require an international driver’s license, unlike another company that refused to refund our money for that reason. Pickup and return we... See more
Company replied
Pick up was straight forward. Choice of cars was limited. We booked a Peugeot 308 or similar and instead received a compact SUV Renault Captur. This seems to be common practice in Europe unless you re... See more
Company replied
Company details
Written by the company
Presso l'ufficio Locauto Rent di Palermo Aeroporto potrai scegliere tra un'ampia gamma di auto a noleggio per le tue vacanze o i tuoi viaggi di lavoro. Locauto ti garantisce un noleggio sicuro e affidabile con vetture sottoposte a costante manutenzione. Il risparmio è assicurato, grazie alle numerose offerte studiate per ogni necessità, e puoi prenotare anche online! Se riconsegni l'auto oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio. Disponibile anche il servizio di noleggio furgoni a breve termine per lavoro e traslochi: un'ampia flotta di veicoli commerciali a tua disposizione.
Contact info
Palermo - Aeroporto Punta Raisi 1, Terminal, 90045, Cinisi, Sicilia, Italy
- +39 0243020408
Unisciti a MyLocauto Friends
4.7
Excellent
10k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Everything was perfect
Everything was perfect! We got an almost brand-new, clean car, and both the check-in and check-out processes were quick and smooth. We picked up the car at the airport and returned it in the city without any issues. Great experience - I would definitely recommend this company.
17 June 2026
Reply from Locauto Group - Palermo Aeroporto
Hi! thank you for your wonderful feedback! See you at the next rental, Gaia
Reply from Locauto Group - Palermo Aeroporto
Super feedback, thank you very much! See you soon onboard again with us. Fabio
Everything was ok
3 July 2026
Reply from Locauto Group - Palermo Aeroporto
Thanks for us your positive feedback, we are glad you enjoyed your trip with Locauto. Fabio
Reply from Locauto Group - Palermo Aeroporto
Thanks a lot for your comment! It has been a pleasure to receive you! See you soon, Ginevra
Give a nice person to a chek in
Give a nice person to a chek in, because the men there was just like thet he was the God. Firs and last time taking thet agency.
3 July 2026
Reply from Locauto Group - Palermo Aeroporto
Dear Sandi,thank you for taking the time to share your feedback. We are genuinely sorry to hear about your experience at the check-in counter.
Our goal is always to welcome our guests with kindness, professionalism, and a helpful attitude. What you described certainly does not reflect our customer service values. Please rest assured that we take comments like yours very seriously.
We would love the opportunity to regain your trust, we will do our absolute best to provide you with a better service next time.Elisa
Excellent Service – Highly Recommended
Everything went quickly and smoothly. We'll definitely rent a car from them again next time. Thank you!
26 June 2026
Reply from Locauto Group - Palermo Aeroporto
The team is thrilled to hear such good feedback, and we're proud to be one of the most efficient rental car offices. We look forward to seeing you again soon, Davide
Everything as booked
Booking process made easy. Brand new car in the requested category. Pick up and drop off made easy. Tank full. Staff helped with setting up the system language (it was in a completely unknown one). Vehicle was not properly cleaned before delivery on the outside, not a big deal but something to improve.
26 June 2026
Reply from Locauto Group - Palermo Aeroporto
Thanks a lot for your comment! It has been a pleasure to receive you! See you soon, Ginevra
Reply from Locauto Group - Palermo Aeroporto
We're happy to hear you had a great time in Italy. See you soon, Ginevra
Reply from Locauto Group - Palermo Aeroporto
Thank you for your feedback! Fausto
Great service
24 June 2026
Reply from Locauto Group - Palermo Aeroporto
Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika
Reply from Locauto Group - Palermo Aeroporto
Hello, so glad you enjoyed the trip with us, Fabio
Would use again and recommend
Staff during all interactions were polite, professional and friendly. Didn't have to wait for service and car was great. Will definitely use for future trips to Italy.
30 June 2026
Reply from Locauto Group - Palermo Aeroporto
Thank you very much for such a great review! We work really hard to offer the best rental experience. See you soon, Stefania
I'm grateful for the service
I'm grateful for the service. The staff were extremely kind and friendly.
1 July 2026
Reply from Locauto Group - Palermo Aeroporto
Thank you very much for such a great review! We work really hard to offer the best rental experience. See you soon, Stefania
Great experience :)
Nice and fast. Close to the parking. Car even better than I reserved. Very happy with the service.
29 June 2026
Reply from Locauto Group - Palermo Aeroporto
Thank you for the great review! Stefania
Comfortable ride-Easy pickup and drop off
Renting a car at the Palermo Airport is easy peasy. No fuss pickup and droop off and easy to get in and out of. Friendly staff too.
22 June 2026
Reply from Locauto Group - Palermo Aeroporto
Thank you for leaving us a positive review! See you soon, Enrico
Everything perfect!
29 June 2026
Reply from Locauto Group - Palermo Aeroporto
Thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon, Matteo
Reply from Locauto Group - Palermo Aeroporto
Thanks for us your positive feedback, we are glad you enjoyed your trip with Locauto. Fabio
Good job as always
25 June 2026
Reply from Locauto Group - Palermo Aeroporto
Hey, thank you so much for your kind words. we hope to see you soon! Erika
Reply from Locauto Group - Palermo Aeroporto
Thank you for the great review! Stefania
Reply from Locauto Group - Palermo Aeroporto
Thank you for your review, Gabriel! We're so glad to hear that you received quick attention and didn't waste any time. That's exactly the kind of service we aim to provide. We look forward to seeing you again on your next rental!
Anna
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.