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Locauto Group - Palermo Aeroporto Reviews 

10,692
•
TrustScore 4.5 out of 5

4.7

Palermo - Aeroporto Punta Raisi 1, Terminal, 90045 Cinisi, Sicilia, IT

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See what reviewers are saying

Rated 5 out of 5 stars

Overall, a great experience! The staff was friendly, and the customer service was fast and helpful. We read all the rules carefully beforehand to avoid any issues (e.g., the credit card used for the r... See more

Company replied

Rated 5 out of 5 stars

I had a great experience with this car rental company.The wole process was smooth quick and hassle-free. Car was clean,comfortable and in excellent condition. The staff were friendly,helpful and profe... See more

Company replied

Rated 5 out of 5 stars

They saved me when a competing car rental company refused to accept the insurance I had purchased through Ryanair and therefore wouldn’t give me the car because I didn’t have a high enough credit lim... See more

Company replied

Rated 4 out of 5 stars

The process of rental and return was relatively quick and painless. Car was good though a little battered. Maintenance alert came on twice during the trip, but we were assured via email that it was a... See more

Company replied


Company details

  1. Car rental company
  2. also in
  3. Van rental agency

Written by the company

Presso l'ufficio Locauto Rent di Palermo Aeroporto potrai scegliere tra un'ampia gamma di auto a noleggio per le tue vacanze o i tuoi viaggi di lavoro. Locauto ti garantisce un noleggio sicuro e affidabile con vetture sottoposte a costante manutenzione. Il risparmio è assicurato, grazie alle numerose offerte studiate per ogni necessità, e puoi prenotare anche online! Se riconsegni l'auto oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio. Disponibile anche il servizio di noleggio furgoni a breve termine per lavoro e traslochi: un'ampia flotta di veicoli commerciali a tua disposizione.


Contact info

  • Palermo - Aeroporto Punta Raisi 1, Terminal, 90045, Cinisi, Sicilia, Italy

  • +39 0243020408
Promotion box for Locauto Group - Palermo Aeroporto

Unisciti a MyLocauto Friends

Risparmia fino al 20% per sempre sul noleggio auto e furgoni

4.7

Excellent

TrustScore 4.5 out of 5

11k reviews

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4.7

All reviews

(10,692)

58,646 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Everything went smoothly

Everything went smoothly. Check in, check out. Good company.

9 October 2026
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Reply from Locauto Group - Palermo Aeroporto

Thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon, Matteo

Rated 5 out of 5 stars

It was all excellent and smooth from…

It was all excellent and smooth from the car pick-up till the drop-off. Quick and professional, very polite. Buy the “don’t worry” insurance and you won’t have problems with your journey. My choice is Locauto.

24 September 2026
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Reply from Locauto Group - Palermo Aeroporto

Thank you for taking the time to leave a 5-star review. See you soon, Fausto

Rated 5 out of 5 stars

I had a great experience with this car…

I had a great experience with this car rental company.The wole process was smooth quick and hassle-free. Car was clean,comfortable and in excellent condition. The staff were friendly,helpful and professional.Ik would definitely rent a car from them again and highly recommend their service !

8 October 2026
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Reply from Locauto Group - Palermo Aeroporto

Hello, so glad you enjoyed the trip with us, Fabio

Rated 5 out of 5 stars

Fast and efficient

Fast check in and check out. Frienfly staff

1 October 2026
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Reply from Locauto Group - Palermo Aeroporto

Hey, thank you so much for your kind words. we hope to see you soon! Erika

Rated 5 out of 5 stars

Everything ok

They saved me when a competing car rental company refused to accept the insurance I had purchased through Ryanair and therefore wouldn’t give me the car because I didn’t have a high enough credit limit on my card. They found a solution and provided me with a car.

8 October 2026
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Reply from Locauto Group - Palermo Aeroporto

Thank you for leaving us a positive review! See you soon, Enrico

Rated 5 out of 5 stars

Great experience

Overall, a great experience! The staff was friendly, and the customer service was fast and helpful. We read all the rules carefully beforehand to avoid any issues (e.g., the credit card used for the reservation must belong to the driver) and opted for full-coverage insurance. Everything went smoothly, and we were very satisfied with the service.

8 October 2026
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Reply from Locauto Group - Palermo Aeroporto

Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra

Rated 5 out of 5 stars

From the start you could tell that the…

From the start you could tell that the rental staff were extremely busy. However the level of professionalism & positive attitude that they portrayed was amazing!

1 October 2026
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Reply from Locauto Group - Palermo Aeroporto

Thank you very much for such a great review! We work really hard to offer the best rental experience. See you soon, Stefania

Rated 4 out of 5 stars

Good Experience. Honest company

The car was good, the company was honest, no hiden charges.

30 September 2026
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Reply from Locauto Group - Palermo Aeroporto

Dear Ayrton,thank you for taking the time to write this review.
We are glad that you enjoyed our service and we hope to welcome you back for a 5-star experience next time.

Elisa

Rated 4 out of 5 stars

Straightforward collection at…

Straightforward collection at lunchtime, no fuss.

30 September 2026
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Reply from Locauto Group - Palermo Aeroporto

Dear John,thank you for taking the time to write this review.
We are glad that you enjoyed our service and we hope to welcome you back for a 5-star experience next time.

Elisa

Rated 5 out of 5 stars

Absolutely new car (11300 км.)

Absolutely new car (11300 км.). Pick up and Pick out are fast, less than 10 min. No security deposit (0.01 euro). Reasonable price.

30 September 2026
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Reply from Locauto Group - Palermo Aeroporto

The team is thrilled to hear such good feedback, and we're proud to be one of the most efficient rental car offices. We look forward to seeing you again soon, Davide

Rated 5 out of 5 stars

Everything was fine a quick

Everything was fine a quick. No trouble, full insurance.

7 October 2026
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Reply from Locauto Group - Palermo Aeroporto

Thanks for your positive feedback, we are glad you enjoyed your trip with Locauto. See you soon, Gaia

Rated 5 out of 5 stars

Very nice expérience

Very nice expérience. We appreciated the higher category car. The staff has been nice and fast.
We will use locauto for our next stay in sicily.

7 October 2026
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Reply from Locauto Group - Palermo Aeroporto

Thank you so much for your positive feedback and for taking the time to post this review. Gaia

Rated 4 out of 5 stars

Staff was great

Staff was great - quick and professional in both handovers.

5 October 2026
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Reply from Locauto Group - Palermo Aeroporto

Dear Nenad,thank you fro taking the time to write this review.
We are glad that you enjoyed our staff and service.
We hope to welcome you back for a 5-star experience next time!
Elisa

Rated 5 out of 5 stars

You can use a debit card and no…

You can use a debit card and no deposit, which is great! We agreed on everything via email. Excellent service!

6 September 2026
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Reply from Locauto Group - Palermo Aeroporto

We're happy to hear you had a great time in Italy. See you soon, Ginevra

Rated 5 out of 5 stars

Rapid pick-up and drop

Rapid pick-up and drop. Very polite and helping staff.

6 October 2026
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Reply from Locauto Group - Palermo Aeroporto

Hi! thank you for your wonderful feedback! See you at the next rental, Gaia

Rated 5 out of 5 stars

Around Sizily with Fiat

Everything was quick, convenient, and smooth. We picked up the car at Palermo Airport and dropped it off in Catania. The little Fiat is the perfect car for Italy! Thanks to the Locauto team for the great service!

6 October 2026
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Reply from Locauto Group - Palermo Aeroporto

We're happy to hear you had a great time in Italy. See you soon, Ginevra

Rated 4 out of 5 stars

We were a bit to early to get the car…

We were a bit to early to get the car 3:30pm instead of 5pm, the flight and the luggages were faster than we anticipated. They guy at the reception asked us to come back later. We were expecting something different, maybe look at some other possibilities, start at least the paper work, a more enjoyable reception Will be preferred. We return around 4:05pm ( a different guy eas at the reception) and all when very well at that time.

6 October 2026
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Reply from Locauto Group - Palermo Aeroporto

Dear Michel, tank you for sharing your feedback.
We are sorry that you had to wait to pick up your vehicle, but we are very glad to hear that everything went smoothly in the end!

We really appreciate your feedback and hope to welcome you back soon for a true 5-star experience.
Elisa

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