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Locauto Group - Palermo Aeroporto Reviews 

10,181
TrustScore 4.5 out of 5

4.7

Palermo - Aeroporto Punta Raisi 1, Terminal, 90045 Cinisi, Sicilia, IT


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Rated 5 out of 5 stars

Everything went smoothly. The only downside was that one employee at the airport desk wasn’t particularly friendly. However, all the other staff members, both when picking up and returning the car, we... See more

Rated 5 out of 5 stars

we were a little worried about ordering from a non international company, but this was probably the smoothest experience we had. we do always take the extra payment for the no hassle clause, but when... See more

Company replied

Rated 4 out of 5 stars

The car was very good and in very good condition. Rental cost was reasonable, though insurance charges were far too high! Short queue at the airport office. Conversation in English was practicall... See more

Company replied

Rated 4 out of 5 stars

The good point, at very beginning, was that i came for the car earlier and Locauto was flexible and gave me the car without waiting. The organizaion while taking the car was not perfect, a few of us w... See more

Company replied


Company details

  1. Car rental company
  2. Van rental agency

Written by the company

Presso l'ufficio Locauto Rent di Palermo Aeroporto potrai scegliere tra un'ampia gamma di auto a noleggio per le tue vacanze o i tuoi viaggi di lavoro. Locauto ti garantisce un noleggio sicuro e affidabile con vetture sottoposte a costante manutenzione. Il risparmio è assicurato, grazie alle numerose offerte studiate per ogni necessità, e puoi prenotare anche online! Se riconsegni l'auto oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio. Disponibile anche il servizio di noleggio furgoni a breve termine per lavoro e traslochi: un'ampia flotta di veicoli commerciali a tua disposizione.


Contact info

  • Palermo - Aeroporto Punta Raisi 1, Terminal, 90045, Cinisi, Sicilia, Italy

  • +39 0243020408
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Risparmia fino al 20% per sempre sul noleggio auto e furgoni

4.7

Excellent

TrustScore 4.5 out of 5

10k reviews

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4.7

All reviews

(10,181)

62,392 reviews in the last 12 months

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Rated 5 out of 5 stars

I had a really great experience!

I had a really great experience!
I initially chose Locauto because of the great ratings on trustpilot. The costs were comunicated fully transparent from the beginning. They also didn’t try to upsell us any insurance etc. Really pleasant and professional.
There was also no deposit required, they only charged 0.01€ to have my credit card details (Debit Card works as well). The car was also very modern and in Great conditions. I would definitely choose Locauto again for my next vacation with a rental car

22 August 2026
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Reply from Locauto Group - Palermo Aeroporto

Many thanks, see you soon! Erika

Rated 5 out of 5 stars

Fast pick up

Fast pick up. Return also uncomplicated.

22 August 2026
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Reply from Locauto Group - Palermo Aeroporto

Hello, so glad you enjoyed the trip with us, Fabio

Rated 5 out of 5 stars

Great experience,good prices,no…

Great experience,good prices,no deposit,fast and easy check in,getting car at airport very fast!

21 August 2026
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Reply from Locauto Group - Palermo Aeroporto

Thank you for taking the time to leave a 5-star review. See you soon, Fausto

Rated 5 out of 5 stars

I made the reservation by Locauto Milanophone

I made the reservation by phone, and the employee was extremely helpful and accommodating. When I picked up the car at Palermo Airport in Italy, the staff were friendly and the process was quick and efficient. The car was in excellent condition and met all my expectations. Returning the car was also quick and hassle-free.

I would definitely recommend renting a car from Locauto!

15 August 2026
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Reply from Locauto Group - Palermo Aeroporto

Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika

Rated 5 out of 5 stars

Quick and easy

Quick and easy car pick-up and drop-off. Only a €0.01 deposit was required. Very satisfied with the service.

21 August 2026
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Reply from Locauto Group - Palermo Aeroporto

Thank you for the great review! Stefania

Rated 5 out of 5 stars

Fast and easy

I t was very fast and easy to rent a car , the people was very friendly and helpful , and very polite

21 August 2026
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Reply from Locauto Group - Palermo Aeroporto

Thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon, Matteo

Rated 5 out of 5 stars

Excellent experience with Locauto

Excellent experience with Locauto — exceptionally professional and friendly staff, outstanding customer service, and a clean, comfortable, well-maintained vehicle that exceeded our expectations.

20 August 2026
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Reply from Locauto Group - Palermo Aeroporto

Super feedback, thank you very much! See you soon onboard again with us. Fabio

Rated 5 out of 5 stars

Perfect

Great. No surprise

13 August 2026
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Reply from Locauto Group - Palermo Aeroporto

Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra

Rated 5 out of 5 stars

I was stuck without a car mine was in…

I was stuck without a car mine was in the shop so a friend of mine brought me over to Locauto to rent one. He said his whole family rents from them. They’re great. So I tried them. Reasonable price I rented it for a little over 8 weeks. Loved the car. The people inside the airport were great as were those outside when l went to pick up the car. Will be back.

16 August 2026
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Reply from Locauto Group - Palermo Aeroporto

Thank you for your feedback! Fausto

Rated 5 out of 5 stars

We are very satisfied. A great experience overall

The Catania airport was closed and the flight was diverted to Palermo. We arrived at night. The only company that offered a reasonable price and acted quickly. The return to Catania airport went smoothly. We are very satisfied. A great experience overall.

12 August 2026
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Reply from Locauto Group - Palermo Aeroporto

Thank you so much for your positive feedback and for taking the time to post this review. Gaia

Rated 5 out of 5 stars

Extremely satisfied

Extremely satisfied! Due to complications with another car rental company, I couldn't pick up my original car, but the agent here was exceptionally helpful. Very friendly and professional staff. Would definitely recommend!

19 August 2026
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Reply from Locauto Group - Palermo Aeroporto

Thanks a lot for your comment! It has been a pleasure to receive you! See you soon, Ginevra

Rated 5 out of 5 stars

Great experience with Locauto

I had a great experience with Locauto. The car was clean, well-maintained, and in excellent condition. Both pick-up and return were quick, easy, and hassle-free. The staff were professional and friendly. I'd definitely recommend Locauto and would be happy to rent from them again.

19 August 2026
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Reply from Locauto Group - Palermo Aeroporto

Thanks for your positive feedback, we are glad you enjoyed your trip with Locauto. See you soon, Gaia

Rated 5 out of 5 stars

Almost brand a new car

Almost brand a new car , and reasonably priced , with no need for a deposit .
Pietro who we dealt with was very pleasant and friendly . When we returned the car I was expecting extra cost for dints or scratches that where there before , but they were very honest, and we had no problems . We would use them again .

16 August 2026
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Reply from Locauto Group - Palermo Aeroporto

Thank you for your feedback! Fausto

Rated 4 out of 5 stars

They were quite nice but did not help…

They were quite nice but did not help installing a child seat

10 August 2026
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Reply from Locauto Group - Palermo Aeroporto

Thank you for sharing your review.
We are glad that you enjoyed our staff's service. Unfortunately, they are not authorized to install child seats for safety reasons.

The safety of our little customers is our priority. Thank you for your understanding, and we hope to welcome you back for a 5-star experience next time!

Elisa

Rated 5 out of 5 stars

Very friendly and helpful staff

Very friendly and helpful staff. The process of renting and returning the car went very smoothly and without any complications. The car, a Fiat 600 hybrid, was rented at the Palermo airport after 10 p.m. without prior reservation, which was a pleasant surprise. Returning the car at Catania airport also went smoothly and without any complications. We received an option with full insurance and without having to refuel the car when returning it.

17 August 2026
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Reply from Locauto Group - Palermo Aeroporto

Thanks for us your positive feedback, we are glad you enjoyed your trip with Locauto. Fabio

Rated 5 out of 5 stars

Easy collection and return process

Easy collection and return process, car is very clean and new

17 August 2026
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Reply from Locauto Group - Palermo Aeroporto

Thank you for taking the time to leave us a positive review. See you soon, Enrico

Rated 5 out of 5 stars

Easy rental and great car

Easy rental and great car. I recommend doing early checking to avoid lines at the airport and just go directly to parking to pickup the car. Very smooth process.

9 August 2026
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Reply from Locauto Group - Palermo Aeroporto

Thank you so much for your positive feedback and for taking the time to post this review. Gaia

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