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Locauto Group - Venezia Aeroporto Reviews 

4,451
TrustScore 4.5 out of 5

4.6

Via Galileo Galilei, 30, 30030 Tessera, Venezia / Veneto, IT


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See what reviewers are saying

Rated 5 out of 5 stars

I found the company to be very friendly and helpful. They were great to deal with and made the choices to me clear and easy to understand. The lads at the pick up and collection points were very pleas... See more

Company replied

Rated 5 out of 5 stars

Locauto continues to be very competitive for renting a car in Italy and we do that ever 2 years. This is a local company and their cars are well maintained and very clean on pick up. The booking proce... See more

Company replied

Rated 5 out of 5 stars

Excellent pick up and drop off experience, no upsell attempts. Took 15 min to pick up the car at the airport and 5 min to drop off. The car was in good condition and didn't give us any troubles during... See more

Company replied

Rated 5 out of 5 stars

They gave me the exact make of car I booked. Registration was quick. Many rental companies in Italy also require an international driver's license for Ukrainians. This company has plenty of our own. I... See more

Company replied


Company details

  1. Car rental company
  2. Van rental agency

Written by the company

Presso l'ufficio Locauto Rent di Venezia Aeroporto potrai scegliere tra un'ampia gamma di auto a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0243020409. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio.


Contact info

  • Via Galileo Galilei, 30, 30030, Tessera, Venezia / Veneto, Italy

  • +39 0243020409
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4.6

Excellent

TrustScore 4.5 out of 5

4k reviews

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4.6

All reviews

(4,451)

59,738 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Hassle free return

Very easy pick up and hassle free return. I wasn’t pressured into buying their own insurance and wasn’t charged for anything on return. The car was new and clean. My second time renting with them (first time was in a different location) and I highly recommend.

13 June 2026
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Reply from Locauto Group - Venezia Aeroporto

We are so happy about your all-out stressless experience. Lucrezia

Rated 4 out of 5 stars

Car was better than I expected

Car was better than I expected, no problems with the rental process. Staff was nice and return was super smooth.

Only problem that takes away one star was that at Venice airport there was a huge line to the rental desk. I had 13 Numbers (customers) before me and in 30minutes line decreased with only 3 numbers. At some point I realized to check if online check in was possible and thank god it was, that speeded up the process. I wish this would have been mentioned somewhere on site. After that it was super smooth.

Will rent again with Locauto.

10 June 2026
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Reply from Locauto Group - Venezia Aeroporto

Dear Miia,thank you for sharing your experience.
We are glad that you enjoyed our service.
To save your time,we would like to remind you that we offer a Smart Check-in service, which allows you to fill out all your personal information online before arriving at the counter.
Your feedback is valuable to us to improve our service.
We hope to welcome you back and earn a 5-star ratimg next time.
Chiara

Rated 5 out of 5 stars

All went great

All went great, car was picked without delays, I had a luck to have a free upgrade of car category. What I also liked is that car was collected back when we arrived at the last day, checked when we were around so we were sure that no damage suprises were spotted after coming back home. I recommend this company

16 June 2026
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Reply from Locauto Group - Venezia Aeroporto

Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika

Rated 5 out of 5 stars

Good company

16 June 2026
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Reply from Locauto Group - Venezia Aeroporto

Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika

Rated 5 out of 5 stars

Always as usual was fine

Always as usual was fine

16 June 2026
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Reply from Locauto Group - Venezia Aeroporto

Thanks for us your positive feedback, we are glad you enjoyed your trip with Locauto. Fabio

Rated 4 out of 5 stars

Fulfilling expectations

Good car, helpful service.

7 June 2026
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Reply from Locauto Group - Venezia Aeroporto

Dear Timmi,thank you for sharing your experience.
We are thrilled that you enjoyed our service.
We hope to welcome you back and earn a 5-star rating next time!
Chiara

Rated 4 out of 5 stars

Good service and good car

Good service and good car. The only downside is having to take a long time waiting for others and filling out all information at the rental desk after having provided all the information before online.

16 June 2026
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Reply from Locauto Group - Venezia Aeroporto

Dear Lara,thank you for sharing your experience.
We are glad that you enjoyed our car and our service.
We apologize for the wait. Unfortunately, because you made your reservation through a broker, Locauto does not have access to your personal information due to our privacy policy.
However, we would like to remind you that we offer a Smart Check-in service, which allows you to fill out all your personal information online before arriving at the counter.
We hope to welcome you back and ear a 5-star rating next time!
Elisa

Rated 5 out of 5 stars

Angela went above and beyond to help us…

Angela went above and beyond to help us to get a car given the circumstances! Great customer service!!! She definitely is an asset!!

15 June 2026
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Reply from Locauto Group - Venezia Aeroporto

Thanks a lot for your comment! It has been a pleasure to receive you! See you soon, Ginevra

Rated 5 out of 5 stars

To repeat

Very fast, very nice. Good service.

8 June 2026
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Reply from Locauto Group - Venezia Aeroporto

The team is thrilled to hear such good feedback, and we're proud to be one of the most efficient rental car offices. We look forward to seeing you again soon, Davide

Rated 5 out of 5 stars

Helpful service at the desk at Venice

Helpful service at the desk at Venice, Marco Polo and a smooth collection and return process. The car was pretty new, in excellent condition and a good overall experience.

7 June 2026
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Reply from Locauto Group - Venezia Aeroporto

Thank you so much for your positive feedback and for taking the time to post this review. Gaia

Rated 5 out of 5 stars

Very good and would use again

Read a small number of negative reviews but have to say based on my experience I’d definitely use them again.
The staff were great, no pressure to sell insurance (I booked through a 3rd party and used their insurance). I was offered a BMW or Audi and when I collected the car - which is a short walk from the hire desk I collected a virtually new Audi A3 with only 1200km on it. Drop off was equally easy - and again the staff were very nice and professional.

7 June 2026
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Reply from Locauto Group - Venezia Aeroporto

Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika

Rated 5 out of 5 stars

Easy and smooth

Easy and smooth pick up and drop off. The car was clean and ready for pick up immediately. The process was quick and simple and clear.

14 June 2026
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Reply from Locauto Group - Venezia Aeroporto

Thank you very much for such a great review! We work really hard to offer the best rental experience. See you soon, Stefania

Rated 5 out of 5 stars
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Reply from Locauto Group - Venezia Aeroporto

Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika

Rated 5 out of 5 stars

Smooth car rental

Smooth car rental. Got a bigger car at the desk, swift check out, no hassle return.

9 June 2026
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Reply from Locauto Group - Venezia Aeroporto

Thank you for leaving us a positive review! See you soon, Enrico

Rated 4 out of 5 stars

Good staff

Good staff, car was okay

11 June 2026
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Reply from Locauto Group - Venezia Aeroporto

Hi Thomas,thank you for your feedback.
We are glad that you enjoyed our car and our staff, as they are the heart of our service.
We look forward to welcoming you back in the future.

Chiara

Rated 4 out of 5 stars

Good car and a good know-how

Good car and a good know-how

4 June 2026
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Reply from Locauto Group - Venezia Aeroporto

Thank you very much for choosing Locauto and for sharing your experience.
It was our pleasure to have you as a customer and we hope to welcome you again soon!

Sara

Rated 5 out of 5 stars

We were early & the station wagon we…

We were early & the station wagon we had ordered was not available & the suggested that we took a SUV, which we tried 2 but our luggage would not fit. So we asked if we can wait for a wagon(which we had researched to make sure our 4 suitcases would fit.) After 3/4 hr, they rang & said a Volkswagon Pesset was available, which we took & drove more then 1600klms from Venice, Puglia Calabria to Amalfi & returned the car to Salerno. A wonderful car to drive.heaps of storage & leg space. Easy return. Overall a awesome experience.

11 June 2026
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Reply from Locauto Group - Venezia Aeroporto

Hello, so glad you enjoyed the trip with us, Fabio

Rated 5 out of 5 stars
Locauto Group - Venezia Aeroporto logo

Reply from Locauto Group - Venezia Aeroporto

The team is thrilled to hear such good feedback, and we're proud to be one of the most efficient rental car offices. We look forward to seeing you again soon, Davide

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