Love The Pain Reviews 557

I ordered november 2021, until now, I haven't receive it or any updates about it and i don't care anymore. I just read an email from this guys asking for review, so here it is. God bless you.

The last item I received was on...

The last item I received was ordered on August 23, 2020. I have inquired many times and finally received part of the items last week. But things are still missing...I'm getting confused replies when I follow up and still waiting for an order worth over $374 that was ordered on 8/23/2020. See below:
Follow-up of order no. LTP11807
I wrote more than 30 emails...

The last item I received was ordered on Dec 3rd, 2020. I followed up many times and finally received the second, last item last week. I get irritated responses when I follow up and am still waiting on an order that is over $800 total that was ordered 9/29/2021. See below:
Following up again on Order #LTP14411 ordered 9/29/2021. It is combined with Order #LTP14574 for a total of $852. My races start soon and I will be at St George WC in May and training there in Mar/Apr.

Thank you for the consistent communication with this and all orders I’ve had in the past

Ordered these in the hopes they woild be longer than LTP’s usual shorts given their 7” inseam product description. However; these arrived with less than a 4” inseam and LTP will not let me exchange for a longer pair like in their product description….. 1 star

A full year later from my order, still no resolution and no new kit. I pretty sure after all my Chat only correspondence that your company offers that this is why you chose the name of your business… truly the worst client experience imaginable. I’m not even sure why I got this notice..

We started working with Love The Pain and Ben Haas for our custom tri / multisport club apparel in early January. By the end of January we were receiving finished items for the club after a professional and quick design period with Ben. So far the Galaxy bibs, razor run singlets, run shirts, and foam hats are the best quality we've seen. The price point per item is lower than we could've imagined.

I did not receive my two orders from September 2021.

So what should I reply to your question!

the shirt that I ordered from Love The Pain is beautiful and no doubt so are all their other products. I ordered the shirt in June 2021 and revived it in Jan of 2022!!! No joke. I am dead serious. I sent multiple emails and texts through their site and got responses to some of them. Mostly I got ignored. The worst customer service ever. If you are not eager to get a riduxt abs can’t wait oh, 6-8 months than go ahead and order. Super frustrating that a company with such great elixirs can’t get it together. Yes I’m aware of supply shortage in the world but at least resound to emails.

Very good service overall.Responded to my questions in timely fashion

Dealing with this company was not for me. Their designs and products are, in my option, the best out there. The clothing and gear are awesome, unique and fashionable. I placed an order and waited 5 months to get it. Their customer service could use improving. When I reached out to ask about my order they frequently never answered and when they did, I received what seems like an automated response and they never answered my question. Dealing with them was often frustrating and I didn’t know if I was ever going to get my products. I was offered a free product for filling out a review and the hat never came. When I reached out to ask about it they send me a gift certificate for the hat, so I purchased the hat and paid shipping on a hat i was promised free. The hat took 6 weeks to ship. It took me almost a year to get the items I purchased from them and there were times I felt they responded rudely to my questions (when they did respond).

Review my item? I haven’t received anything. It looks like this company makes cool stuff but I’m starting to think it’s all a scam. Customer service is terrible. When they do respond, they are not helpful. I would be very cautious ordering anything from this company.

ordered a kit on black Friday 2020 and only half of it arrived. Have emailed them multiple times only to be told "its in production" on "its being shipped this week" This place is a scam.

It took over a year to receive my item and that was after multiple emails and instant messages. I am still missing several other items ordered before and after the item I received.

Really great deals and items. The turnaround time for some items is 4-6 weeks or longer. The deals are great to. I purchased a couple of items on Blackfriday. Received 1 item within the week. Still waiting on the other item.

Nice kits and jackets

Considering the pandemic and the headaches that it caused. I was able to receive my jersey. I love the quality and their customer service.

I bought an order last year 18 Jun 2021 my order is #LTP13926 and dont receive yet! I call to LOVE THE PAIN and told me that I have to wait 6 months more ! I need and answer asap !

Ordered and paid for kit. Never sent and countless emails with no response.