Luxe Du Jour Reviews 68

TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

I was shopping around social media and their site came across my page. I was hesitant to purchase a bag due to a lot of "scammers" online. Anyhow, i got an LV which was 9.5/10 rating on their page. It... See more

Rated 1 out of 5 stars

I sent a few bags here before and they keep telling me it does not pass the authentication process and charging me $450 to get back , when I know this bag is real when I just got it authenticated last... See more

Rated 5 out of 5 stars

I'm based in the US and have made multiple purchases with Luxe Du Jour at this point, even before they opened their Irvine office and have only had good experiences. Their items are priced super compe... See more

Rated 5 out of 5 stars

I can’t rave about LDJ enough. I admit, I am anxious and even reluctant to spend my hard earned money on consignment items, but not when I’m buying from LDJ. I trust their process completely and I’ve... See more

Company replied

Company details

  1. Handbags Shop
  2. Second-hand shop

Written by the company

We are a luxury consignment company offering an incredible selection of pre-loved and professionally authenticated designer handbags, luxury watches, and accessories. We also offer Luxe Bag Rental and Luxe Bag Spa services. You can choose to buy or sell pre-owned purses, rent bags for a short period of time, or send an item to our Luxe Bag Spa to be professionally restored by our in-house experts. At Luxe Du Jour, we help alleviate the impact the fashion industry has on the environment by extending the life of designer bags. Our goal is to help you reduce your carbon footprint and spending when purchasing luxury items.


Contact info

4.2

Great

TrustScore 4 out of 5

68 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Look no further for pre owned luxury goods than Luxedujour…

Luxedujour has been a fantastic company to deal with from start to finish. The major factor in our decision to purchase from this secondary retailer over the others is the condition and contents of the bag we purchased. It came the the previous owners service records and all original contents. Very happy. I will definitely be shopping with them in the future.

17 November 2023
Unprompted review
Rated 3 out of 5 stars

Ruined bag in shipping…

I ordered an expensive bag from their website. They won’t deliver it to my door, so it sits at Canada post for an extra 24 hours. I go to pick it up the next day when I finally can, and their box is SOAKED THROUGH. The patina is now a much darker color and the bag is moldy smelling and moist as it’s been sitting in water for who knows how long! I will never order from luxe du jour again. Their quality of service and product is awful. Most handbag resale places put handbags in a display box/extra box so as to keep the condition of the bag safe. My bag is not what I paid for. It is now ruined. I’m so upset.

Edit: luxe du jour promptly got back to me regarding my concerns and accepted my bag as a return due to water damage.

Hopefully going forward they give customers the option to have the bag just delivered at home and their packaging improves!
Had my bag not sat at Canada post warehouse damage may not have happened and its very disappointing.

10 September 2023
Unprompted review
Rated 5 out of 5 stars

Chanel Beige WOC…

Bought chanel woc beige on Luxedujour live and it was fast shipping and almost new condition. Box doesn’t come with it and I wanted to buy it from them but they threw it for FREE! They surprised me and said no box available and I received it in shock! Thank you Luxedujour for fast service and guaranteed authentic!

11 December 2022
Unprompted review
Rated 3 out of 5 stars

They sell authentic bags but most of…

They sell authentic bags but they did not tell me fully the condition of them.

I bought 3 bags with them, 1 of the bags has a logo worn out mark underneath, the other bag bag was a lil crooked on one 1 side and they did not clean the inside of the bags.

None of these flaws were either listed in the description or in the photos.

And when you email them, they did respond but not much of the talking.

Very active & responsive on Instagram though.

27 February 2022
Unprompted review
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