Hassle free experience from start to finish. Kept me updated throughout the whole process and the watch is perfect. Thanks again Charlie !!!
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See what reviewers are saying
A very professional, smooth transaction from start to finish. Charlie was very courteous and was not pushy when we met up to discuss a potential purchase. The price of the watch I was considering buyi... See more
From start to finish Total professionalism from these guys Always made to feel welcome and at ease, Arif is a true gentleman and knows his stuff too, it's always a pleasure popping into this cla... See more
I discovered Luxe Watches while browsing Chrono24 for a timepiece and they had the best offer available. From the start, Charlie was outstanding—patiently answering all my questions down to the s... See more
Company details
Written by the company
Defined by ten years of industry expertise and refined by a passion for a bespoke and first class service – Luxe Watches is the luxury watch specialist you can trust. Founded in 2011, Luxe Watches supplies beautifully crafted classic and contemporary new and pre-owned timepieces to be cherished for years to come. We were born out of a love for craftsmanship and the desire to provide a personalised service were collectors and enthusiasts alike could buy and sell premium wristwatches. We pride ourselves on the array of illustrious and prestigious watches within our collection, from brands such as Rolex, Piaget, Richard Mille, Patek Philippe and more. Our Core Values Whether you are shopping online, over the phone or visiting us at our Epping boutique, at Luxe Watches we strive to deliver the highest standard of service and customer care. Transparency and honesty lie at the heart of our company and our in- house team of experts have the experience, knowledge and passion to help guide you through the process of choosing your dream timepiece. Authenticity Guaranteed Thanks to Luxe Watches combined years of experience in the industry, we have a trusted relationship with a global network of expert dealers, wholesalers and manufacturers. This alongside our rigorous quality control process means we only ever sell authentic pieces. Our Commitment All Luxe Watches timepieces come with a 24 month comprehensive Luxe Watches warranty, in addition to any remaining warranty from the brand manufacturer. If through no fault of your own your watch stops working as it should, we will repair said piece in a timely manner. Renovation & Repairs At Luxe Watches our talented team of expert in-house watchmakers are on hand to carry out a vast range of unparalleled aftercare services. We are able to undertake almost any repair across all makes and models, from replacing a worn out strap, to repairing a damaged bezel.
Contact info
219 Highstreet, Epping, CM16 4BL, Epping, United Kingdom
- 0203 397 1596
- enquiries@luxewatches.co.uk
- luxewatches.co.uk
4.8
Excellent
789 reviews
No recent history of asking for reviews
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Hasn’t replied to negative reviews
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Quick and efficient service
Quick and efficient service. Always on hand to provide updates and answer any questions along the way. Reasonably priced.
11 March 2026
Unprompted review
Great Service, recommend
Purchased two watches from these guys, great help on the initial sale, very knowledgable and sourced exactly what I was looking for. After sales just as great. Provided valuations for insurance purposes, very promptly too. Highly recommend
10 March 2026
Unprompted review
Avoid
Avoid
They never call back when they say they will. Very unprofessional having to chase them. Plenty other dealers out there.
2 March 2026
Unprompted review
Very prompt and courteous service
Very prompt and courteous service. Would recommend
20 February 2026
Unprompted review
Recomended to me and no problem passing forward !
Charlie was recomended to me and was very friendly and professional from start to finish. The team were knowledgeable, helpful and a pleasure to deal with. Everything was very straightforward. A genuinely positive experience — highly recommended.
19 February 2026
Unprompted review
Excellent service Arif was very helpful…
Excellent service Arif was very helpful and got the exact watch I wanted quicker than expected will definitely recommend and will use again
16 February 2026
Unprompted review
Visited Lux watches today and have to…
Visited Luxe watches today and have to say excellent customer service! Charlie was very helpful. Would definitely recommend.
14 February 2026
Unprompted review
Amazing service & reliability
Amazing service and reliability from Oliver and the wider team. Would recommend for valuations or if you are looking to source a specific watch. They know their stuff. Thank you!
20 January 2026
Unprompted review
Great service again from Oliver at Luxe…
Great service again from Oliver at Luxe Watches.
19 January 2026
Unprompted review
Had an outstanding experience getting…
Had an outstanding experience getting my watch appraised for insurance purposes. The process was incredibly straightforward and my request was approved with ease. Kudos to the team!
15 January 2026
Unprompted review
Amazing service
Amazing service with friendly, honest, and incredibly helpful staff. Charlie went above and beyond helping me choose my first watch and made the whole experience genuinely enjoyable. He was extremely knowledgeable and answered all my questions
8 January 2026
Unprompted review
Oliver is very helpful and quick to…
Oliver is very helpful and quick to respond to any queries. He promptly provided a written valuation of my watch which was need for my insurers, and this was accepted by them without any problems.
5 January 2026
Unprompted review
Very responsive team and great part…
Very responsive team and great part exchange. Responsive team and been very helpful with valuations etc on watches I bought from them
22 December 2025
Unprompted review
Knowledge is power
Knowledge is power! Charlie knows his watches and guided me through changing my Submariner for a Deep Sea. He made me do it!
20 December 2025
Unprompted review
Luxe watches were fantastic to deal…
Luxe watches were fantastic to deal with I would say they’re the best Watch company I’ve dealt with will be definitely back in the future for another timepiece
12 December 2025
Unprompted review
Great watch valuation service
Great watch valuation service. Speedy response with certificate. Recommended.
6 December 2025
Unprompted review
Very professional service
Very professional service, great communication, highly recommend.
9 December 2025
Unprompted review
I found Luxe Watches online for a Rolex…
I found Luxe Watches online for a Rolex watch valuation. Oliver dealt with my query and provided the valuation certificate promptly and efficiently.
8 December 2025
Unprompted review
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