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Lynott Jewellery Reviews 

149
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 144 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally helpful staff members found across various store locations who make browsing and shopping a wonderful, personalized experience. Consumers highlight the stunning jewelry designs, affordable prices, and remarkably fast delivery service provided for online orders. Some reviewers were not happy with product quality, noting that items like adjustable rings and bracelets broke easily or had decorative stones falling out quickly. A few other people also felt that communication regarding shipping was lacking, with occasional postal delays or packaging flaws requiring extra effort to resolve successfully.

What people talk about most

Product

Clients share positive opinions on product quality, design, and affordability. Reviewers frequently highlight... See more

Quality

People report positive experiences with quality, highlighting amazing jewelry with lovely designs and great... See more

Staff

Reviewers mention positive feedback about staff, consistently describing team members as kind, helpful, and... See more

Delivery service

Users describe positive interactions with delivery service, highlighting consistently fast shipping times and... See more

Customer service

Reviewers highlight positive aspects of customer service, describing it as top-class, fast, and helpful.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Although my order was never received due to post issues, Lynott Jewellery Customer Service remained in constant contact with me. We were able to update each other and a full refund was issued to me.... See more

Company replied

Rated 5 out of 5 stars

Flor, Holly and Billur in the Limerick Brown Thomas shop are the BEST staff members I have met in Lynott. High quality customer service, the attention to detail and care for what each customer needs t... See more

Company replied

Rated 5 out of 5 stars

I went into Arnotts recently and I must say Ciara the Sales Assistant was a pleasure to deal with. I was unsure about what piece to pick and she was patient and attentive and showed me endless option... See more

Company replied

Rated 5 out of 5 stars

I have just purchased 2 rings , one for me and a surprise for my daughter.i am truly delighted with the quality and fast postal service. I normaly buy instore and am always spoilt for choice,Its fun,... See more

Company replied



Contact info

4.3

Excellent

TrustScore 4.5 out of 5

149 reviews

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Replied to 84% of negative reviews

Typically replies within 1 week

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4.3

All reviews

(149)

149 reviews in the last 12 months

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Rated 5 out of 5 stars

Limerick Staff are AMAZING

Flor, Holly and Billur in the Limerick Brown Thomas shop are the BEST staff members I have met in Lynott. High quality customer service, the attention to detail and care for what each customer needs to have a great experience when shopping are exceptional. The counter was flawless, made me want to buy everything! Definitely coming back to visit these girls again!

12 July 2026
Unprompted review
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Reply from Lynott Jewellery

We are happy to hear you had a great experience and love your jewellery. Thank you for shopping with us!

Rated 5 out of 5 stars

I had a great experience here

I had a great experience here, very welcoming

12 July 2026
Unprompted review
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Reply from Lynott Jewellery

We are happy to hear you had a great experience and love your jewellery. Thank you for shopping with us!

Rated 2 out of 5 stars

Mehh

order- 78451
Bought some Jewellery online for a gift. It came thrown together in a bag. I had to spend twenty minute detnagling everything. The necklace came with a knot that I had to detangle. I'm glad i checked it and got it delivered to me as I would be embarrassed to get it delivered to my friend.
The bracelet and necklace with charms is made very poorly, you need to constantly ensure the flowers are the right way up.
Had higher hopes

8 July 2026
Unprompted review
Rated 5 out of 5 stars

Yasmine lovely girl very helpful

Yasmine lovely girl very helpful, should have more people like her working there 🩷

9 July 2026
Unprompted review
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Reply from Lynott Jewellery

We are happy to hear you had a great experience and love your jewellery. Thank you for shopping with us!

Rated 5 out of 5 stars

The jewellery from Lynott is gorgeous…

The jewellery from Lynott is gorgeous and has a lovely feel to it! I always wear silver & love the quality and designs 💕

29 June 2026
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Reply from Lynott Jewellery

We are happy to hear you had a great experience and love your jewellery. Thank you for shopping with us!

Rated 2 out of 5 stars

Faulty jewellery

Received my items and one of the pieces of jewellery was made wrong… a part of my necklace was put on backwards making it stand out when I tried to wear it

3 June 2026
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Reply from Lynott Jewellery

Hi, we're truly sorry for your disappointing experience. We have already sent you an email regarding this issue, We look forward to hearing from you so we can help further if needed.

Rated 5 out of 5 stars

Aoife was the most helpful

Aoife working at Arnotts was the most helpful! I was looking for a necklace for my 1 year anniversary and had some beadwork I wanted to add to it. Not only did she help me find the perfect ones but helped me assemble them and attached a charm that I had brought.

She was my saving grace and made my anniversary gift for my partner even more special. Kudos and shout out to Aoife for giving the best retail experience and customer service I’ve had in a very long time.

1 July 2026
Unprompted review
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Reply from Lynott Jewellery

We are happy to hear you had a great experience and love your jewellery. Thank you for shopping with us!

Rated 5 out of 5 stars

Quick delivery

Quick delivery. Great quality.

24 June 2026
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Reply from Lynott Jewellery

We are happy to hear you had a great experience and love your jewellery. Thank you for shopping with us!

Rated 1 out of 5 stars

Went and got permanent jewellery for my…

Went and got permanent jewellery for my sister, paid almost €90 for it to break less then 24 hours later. As well as this I was supposed to receive a free gift with my online order, got told the order was shipped but I never received it, not impressed with quality or service.

22 June 2026
Unprompted review
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Reply from Lynott Jewellery

Hi, we're truly sorry for your disappointing experience. Could you please provide us more details so we can look into this issue for you, and provide you with the best resolution

Rated 5 out of 5 stars

Amazing

Amazing, staff are so helpful

22 June 2026
Unprompted review
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Reply from Lynott Jewellery

We are happy to hear you had a great experience and love your jewellery. Thank you for shopping with us!

Rated 5 out of 5 stars

Received order within 2 days

Received order within 2 days. My free gift was a braclet was thrilled. 3rd time purchasing from Lynott beautiful jewellery that doesnt tarnish and great prices. Superb customer support when I had an issue with size of braclet received. They told me to choose an alternative braclet free of the same value. Which I was delighted with 5 * service. Thank you 😊

29 June 2026
Unprompted review
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Reply from Lynott Jewellery

We are happy to hear you had a great experience and love your jewellery. Thank you for shopping with us!

Rated 5 out of 5 stars

I had a fantastic experience at the…

I had a fantastic experience at the counter in Brown Thomas Limerick. I was exchanging a bracelet that had broken and the girl I was dealing with went above and beyond letting me try on different items and making great suggestions. Would definitely purchase again based on how helpful the staff member was even though the original item broke.

26 June 2026
Unprompted review
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Reply from Lynott Jewellery

We are happy to hear you had a great experience and love your jewellery. Thank you for shopping with us!

Rated 5 out of 5 stars

So pretty on me

So pretty on me

17 June 2026
Unprompted review
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Reply from Lynott Jewellery

We are happy to hear you had a great experience and love your jewellery. Thank you for shopping with us!

Rated 2 out of 5 stars

I initially got my permanent bracelet…

I initially got my permanent bracelet on the 22nd June later that day it had fallen off. I went back the next day to get it fixed and again later that evening it had fallen off. Not very permanent in my eyes.

22 June 2026
Unprompted review
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Reply from Lynott Jewellery

Hi, we're truly sorry for your disappointing experience. We have already sent you an email regarding this issue, as we're keen to understand what happened and to check whether it has now been resolved. We look forward to hearing from you so we can help further if needed.

Rated 5 out of 5 stars

Love every piece

I've bought online and in-store and have loved every piece. I lose jewellery constantly so non tarnish is perfect for me as I now don't have to remove.

17 June 2026
Unprompted review
Lynott Jewellery logo

Reply from Lynott Jewellery

We are happy to hear you had a great experience and love your jewellery. Thank you for shopping with us!

Rated 4 out of 5 stars

Although my order was never received…

Although my order was never received due to post issues, Lynott Jewellery Customer Service remained in constant contact with me. We were able to update each other and a full refund was issued to me. I am very grateful for their help and I will be ordering from them again in the future. Thank you.

23 May 2026
Unprompted review
Lynott Jewellery logo

Reply from Lynott Jewellery

We are happy to hear you had a great experience and love your jewellery. Thank you for shopping with us!

Rated 5 out of 5 stars

Lovely products

Lovely products. Very happy with my experience.

17 June 2026
Unprompted review
Lynott Jewellery logo

Reply from Lynott Jewellery

We are happy to hear you had a great experience and love your jewellery. Thank you for shopping with us!

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