If a company says it going to deliver in a time frame as well send tracking, it needs to do it. First time I tried them, and isn't going to plan, waited 4 days. 12 hour response time on customer servi... See more
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Delicious, really good quality biltong. I’ve done two single orders and am going to move over to a subscription as it fits really well with my goal of increasing my protein while still enjoying what I... See more
My first order as a keen biltong fan and m-eat doesn't disappoint. I ordered a mixed box of beef and venison. I kinda like the plainer varieties but the black peppers a game changer for me, delicious,... See more
AVOID AT ALL COST!!!!!!!! Worst company I’ve ever tried to deal with, amateurs, don’t own a business if you can’t run it properly...in the process of trying to recover lost money after receiving no pr... See more
Company details
Information provided by various external sources
Biltong, naturally high in protein! Prime Scotch beef. Made in Wimbledon
Contact info
7, 55 Weir Road, SW19 8UG, London, United Kingdom
- 02089475473
- customerservice@m-eat.co.uk
- m-eat.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 80% of negative reviews
Typically takes over 1 month to reply
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See how their reviews and ratings are sourced, scored, and moderated.
Mould on Biltong
Opened a packet of their biltong and it was covered in mould, I emailed customer service but the company doesn't take responsibility for the poor quality just tries to pass the problem onto someone else.
not bad :) happy customer here
Terrible product
Terrible product, service and experience. I had ordered the trial box to see if it was something I'd like to have regularly. When it arrived the quality of the meat was really poor so I decided to cancel the subscription. My account had not been properly created so I assumed it had been cancelled until I was charged again. I contacted them to make sure no product arrived but it did. I asked to return it and refund but they refused and are now not responding to my contact so I am left with a product I don't want and can't return.
Order: #3923367526592
The trial box is a rip off, they show in the picture 75G pouches, 4 for £9.99+PP and they send you in the trial 35G bags, that make the trial cost over £70 a kilo! Double of the normal product..., avoid this is deceiving a simple scam.
Good but inconsistent.
Good but inconsistent.
I have been subscribed to m-eat for a while now, and the quality and consistency of the meat varies. Some of the packets received are of the highest quality, with soft, succulent, flavourful biltong that is genuinely delicious. Other packs contain biltong that is dry, crumbly and full of sinew- very inconsistent.
From ordering to receiving seems to take at least 7-8 days which is very slow by today's standards, and the price does not justify the inconsistency received.
Meat have a very good product concept but I think they need to make their processes simpler and more efficient and check the quality of each batch so that it is consistent.
I have rated 4 stars because I have not complained, and I think it's unfair to leave a bad review without giving them the chance to rectify.
Delivery is shocking and have the balls to charge for it…
Made the mistake of ordering from this company again. The product itself is great but the delivery is shocking. 3 years ago it took 2 weeks for items to arrive and things haven't changed, im still waiting almost 2 weeks later. Covid is not an excuse as other companies are able to deliver via royal mail within days, and 3 years ago Covid wasn't around but it was the same then. They also have a delivery charge for orders under £35, what for exactly? To be delivered within the month?! Best to shop elsewhere, I will be from now on. My mistake to think they would have changed
Excellent Biltong
Excellent Biltong! Love it. Great company also. Thank you.
Delicious
Delicious, really good quality biltong. I’ve done two single orders and am going to move over to a subscription as it fits really well with my goal of increasing my protein while still enjoying what I eat! Quick delivery and lovely, responsive customer service team when I had a query.
Great service
Great service. My delivery arrived quickly and well packaged and the product, Chilli Chutney, was delicious. Will be ordering again.
Lovely product
Lovely product. Excellent value. Healthy too - whats not to like.
M-Eat is one of the best driedmeats
M-Eat is one of the best dried meats I have tasted. I enjoy jerking my own meats and m-eats truely compares to mine. They are tasty and have just the right moisture content.
Excellent Company
I started a subscription with m-eat! and have so far been blown away. Their website is simply and easy to use, their customer service is great and most importantly their product taste amazing.
Very happy with them! Looking forward to more products in the future.
Great biltong!
We’ve ordered biltong from m-eat a couple of times already and it's so good! We love how it tastes and the quality of the meat! Highly recommended!
Love the taste of their biltong
Love the taste of their biltong. I’m extremely fussy (not by choice but due to intolerances) and I find no issues with meats. Highly recommend
Paid for my box of different flavours
Paid for my box of different flavours, after a couple of weeks I contacted them again to say nothing had arrived. They apologised & blamed COVID ( even tho I ordered some more from a different company & they arrived in 2 days). They final say that it was delivered & wouldn’t refund anything even tho I received nothing. AVOID THIS COMPANY. If I could give no stars I would.
Monthly Package of Joy!
As a monthly subscriber to M-eat Biltong I relished in the opportunity try all different types of Biltong. With the easily adjustable plans on the website and the affordable monthly pricing plan, it is definitely a great idea for anyone wanting biltong at a steady rate! Speaking with staff was very swift pleasant and informative when rarely needed. Would highly recommend to any carnivorous consumers! Ps my favourite is the original flavour but peri peri is definitely worth a look in!
More like scammers
More like scammers! I ordered two months and it was swiped from my card and then suddenly cancelled the order with no reasonable explanation and no refund! Definetly do not recommend this website
Worst company i've dealt with this…
Worst company i've dealt with this year, paid a week ago and still they havent posted my order out. Excuse after excuse. This company is run by imbeciles.
Great product and excellent service.
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