If a company says it going to deliver in a time frame as well send tracking, it needs to do it. First time I tried them, and isn't going to plan, waited 4 days. 12 hour response time on customer servi... See more
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Delicious, really good quality biltong. I’ve done two single orders and am going to move over to a subscription as it fits really well with my goal of increasing my protein while still enjoying what I... See more
My first order as a keen biltong fan and m-eat doesn't disappoint. I ordered a mixed box of beef and venison. I kinda like the plainer varieties but the black peppers a game changer for me, delicious,... See more
AVOID AT ALL COST!!!!!!!! Worst company I’ve ever tried to deal with, amateurs, don’t own a business if you can’t run it properly...in the process of trying to recover lost money after receiving no pr... See more
Company details
Information provided by various external sources
Biltong, naturally high in protein! Prime Scotch beef. Made in Wimbledon
Contact info
7, 55 Weir Road, SW19 8UG, London, United Kingdom
- 02089475473
- customerservice@m-eat.co.uk
- m-eat.co.uk
2.8
Average
67 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 80% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I paid for one off set and it didn't…
I paid for one off set and it didn't come in three weeks. Also wrote to customer service who didn't respond. Do not use. I am glad I didn't subscribe!!
20 May 2020
Unprompted review
Just had my first order delivered and…
Just had my first order delivered and WOW this is awesome it tastes great, its a great thing if u need to snack on something being on a low carb diet. I would definitely recommend this and I'm definitely ordering again after I have eaten my first order, i may subscribe on a regular basis.
12 May 2020
Unprompted review
No customer service, sent wrong order and overcharged
I was looking forward to this, as an ex South African now living in the UK I was missing my biltong. So I signed up for a monthly deal (3 * 75g bags) for £11.60 a month. I noticed though when my 2nd order came through they had sent me 3 * 35g bags. Which is 105g for £11.60, that's over £100 per kg which is extortionate.
Since then I have tried to contact them via their website, and have emailed their customer service email account but have had no response.
So I will be cancelling my order which is a shame really as the biltong was actually really good and tasty. But not at that price!
7 May 2020
Unprompted review
Good product, bad customer experience
Unfortunately, a good product is let down by poor customer service. I was sent the wrong product in one of my orders and I was charged for a larger package. After 3 weeks, several emails and a tweet they haven't made it right and I've cancelled my subscription. Shame.
25 November 2019
Unprompted review
Great tasting
Great tasting, Generous portions for the price. Something to look forward to receiving in the post. Worth a look at.
27 September 2019
Unprompted review
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