Car Web Shop 

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Rated 1 out of 5 stars

I ordered a spoiler 2 weeks ago and after the email confirmation of order I have had no contact from the company advising on a delivery date or otherwise. I have emailed every day asking for an up... See more

Rated 1 out of 5 stars

You are the worst company I have ever had the displeasure of dealing with, I have sent over 8 emails about my order that I paid £210 for, and you haven’t even acknowledged any of them. My last outl... See more

Rated 1 out of 5 stars

This company is a complete joke full of explanations and here negative feedback seems to be always customers fault. Had to wait months for parts that never arrived and few months more for refund.... See more

Company replied

Rated 1 out of 5 stars

Part ordered in May 2021. Various emails to chase part. Refund requested in August 2021 - no refund received. Sporadic emails with varying excuses. Still waiting on refund. Final chance given to refun... See more

Company details

  1. Car accessories shop
  2. Auto parts shop

Information provided by various external sources

Car Web Shop are the UKs number 1 provider of car styling and tuning modification parts. We offer over 90000 online products, from a wide range of trusted manufacturers throughout the world. Products range from body kits, exhausts, induction kits to angel eye headlights and much, much more, with prices up to 30% lower than other dealers!


Contact info

All reviews

(128)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Service was impeccable

Service was impeccable. From placing my order online, to receiving it, it was a quick and simple process.

21 December 2017
Unprompted review
Car Web Shop logo

Reply from Car Web Shop

Hello, Thank you for your positive review. It was a pleasure to serve you. Thanks. Rob. www.madmotors.co.uk

Rated 5 out of 5 stars

Bought a banging bodykit for my X5

Bought a banging bodykit for my X5. It looks mint now and cost wasn’t bad either.

18 December 2017
Unprompted review
Car Web Shop logo

Reply from Car Web Shop

Hello, Thank you for your positive review. It was a pleasure to serve you. Thanks. Rob. www.madmotors.co.uk

Rated 5 out of 5 stars

I bought an ACT clutch for my MX5 from …

I bought an ACT clutch for my MX5 from Mad Motors. I'm a very happy customer! Would recommend to anyone without a second thought.

30 November 2017
Unprompted review
Car Web Shop logo

Reply from Car Web Shop

Hello, Thank you for your positive review. It was a pleasure to serve you. Thanks. Rob. www.madmotors.co.uk

Rated 5 out of 5 stars

Great service and communication with …

Great service and communication with selling team. Items well packed. Many thanks

30 November 2017
Unprompted review
Car Web Shop logo

Reply from Car Web Shop

Hello, Thank you for your positive review. It was a pleasure to serve you. Thanks. Rob. www.madmotors.co.uk

Rated 4 out of 5 stars

Overall top company

Overall top company. Sales were super on the phone, prices are low and quick delivery. Highly recommended.

28 November 2017
Unprompted review
Car Web Shop logo

Reply from Car Web Shop

Hello, Thank you for your positive review. It was a pleasure to serve you. Thanks. Rob. www.madmotors.co.uk

Rated 5 out of 5 stars

Part arrived damaged by courier

Part arrived damaged by courier. Spoke to Rob in sales and he shipped another straight out and had the broken one collected. Top service.

27 November 2017
Unprompted review
Car Web Shop logo

Reply from Car Web Shop

Hello, Thank you for your positive review. It was a pleasure to serve you. Thanks. Rob. www.madmotors.co.uk

Rated 5 out of 5 stars

I choose some AXE wheels for my Astra …

I choose some AXE wheels for my Astra and they had no stock. I choose another 3 sets and I ended up with Momo wheels.

23 November 2017
Unprompted review
Car Web Shop logo

Reply from Car Web Shop

Hello, Thank you for your positive review. It was a pleasure to serve you. Thanks. Rob. www.madmotors.co.uk

Rated 4 out of 5 stars

Ordered a new front splitter for my …

Ordered a new front splitter for my Caddy and got it next day. Thanks.

20 November 2017
Unprompted review
Car Web Shop logo

Reply from Car Web Shop

Hello, Thank you for your positive review. It was a pleasure to serve you. Thanks. Rob. www.madmotors.co.uk

Rated 5 out of 5 stars

Order Ronal wheels for my van

Order Ronal wheels for my van. Arrived in 4 days and went straight on.

18 November 2017
Unprompted review
Car Web Shop logo

Reply from Car Web Shop

Hello, Thank you for your positive review. It was a pleasure to serve you. Thanks. Rob. www.madmotors.co.uk

Rated 5 out of 5 stars

3 different places let me down and Mad …

3 different places let me down and Mad Motors didn't. simple.

15 November 2017
Unprompted review
Car Web Shop logo

Reply from Car Web Shop

Hello, Thank you for your positive review. It was a pleasure to serve you. Thanks. Rob. www.madmotors.co.uk

Rated 5 out of 5 stars

Top company

Top company! My splitter looks awesome! Must recommend Mad Motors to my friends and family.

14 November 2017
Unprompted review
Car Web Shop logo

Reply from Car Web Shop

Hello, Thank you for your positive review. It was a pleasure to serve you. Thanks. Rob. www.madmotors.co.uk

Rated 5 out of 5 stars

Thanks for your great customer service

Thanks for your great customer service. The kit went straight on. The bumper didn’t need any extra fitment and the sides slotted straight in. Highly recommended.

14 November 2017
Unprompted review
Car Web Shop logo

Reply from Car Web Shop

Hello, Thank you for your positive review. It was a pleasure to serve you. Thanks. Rob. www.madmotors.co.uk

Rated 5 out of 5 stars

Rear lights fit perfect

Rear lights fit perfect. Only took me 15 mins to fit and plug in.

8 November 2017
Unprompted review
Car Web Shop logo

Reply from Car Web Shop

Hello, Thank you for your positive review. It was a pleasure to serve you. Thanks. Rob. www.madmotors.co.uk

Rated 1 out of 5 stars

Mad Motors is a scam.

Mad Motors is a scam.

I placed an order for an Audi TTS lip many months ago. I agreed to make the payment as it was represented to me by the owner and founder of Mad Motors that the whole process of fabricating the lip and shipment will take a month.

After payment was made i had to continuosly chase him on the status of my order as it was delayed again and again.

When it finally came i was so shocked to find my order to be completely wrong and the lip its self was negligently packed and had a cracked in it.

After raising my complaint i was told by the founder and owner of Mad Motors himself that the mistake in the shipment was due to the factory's fault. I find this answer to be irresponsible on his part, as he should have checked the parcel before shipment instead of blaming it on the factory.

I was then given a promise that a new lip will be sent within 3 weeks.

Again this promise was not met. When i complaint to the owner and founder about this he again blamed the factory and refused to take any responsibility and simply said he will follow up with the factory.

To this very day ive not received my lip and none of my emails requesting updates on my order have been answered by Mad Motors.

I would certainly not recommend Mad Motors to anyone as the company is only good in lying and false promises to deceive customers without actually delivering on their orders.

Please stay away from this company for ur own good!

4 November 2017
Unprompted review
Rated 5 out of 5 stars

Mad motors is the best site I have ever …

Mad motors is the best site I have ever found and used which I could get all the body styling parts for my Hyundai coupe with 100% help and advice through out . Excellent communication allways from rob and his team who is allways there to help and explain everything . a great selection of parts and information on them and a very easy site to get around . I have spent prob well over a £1000 on this site from wheels to bodykits to suspension and evey part and delivery service has bin 100% perfect and so on . I Would highly recommend mad motors to any1 out there who wants to style or just upgrade parts on there car :)

Thank you again rob

Adam hodges . Uk

2 November 2017
Unprompted review
Car Web Shop logo

Reply from Car Web Shop

Hello, Thank you for your positive review. It was a pleasure to serve you. Thanks. Rob. www.madmotors.co.uk

Rated 5 out of 5 stars

Highly recommended

Brilliant customer service items delivered on time was happy to help with any question you asked them and very happy with the goods i got delieverd i would highly recommend this company

2 November 2017
Unprompted review

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