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MajorMobiles UK Reviews 7,125

•
TrustScore 4 out of 5

3.8

Electronics store
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Review summary

Created with AI, based on recent reviews

Considering 110 reviews, reviewers had a great experience with this company. Customers are consistently pleased with the competitive pricing, often finding products significantly cheaper than elsewhere. Many highlight the excellent service, noting the efficiency and helpfulness of the staff. Reviewers frequently praise the fast delivery, with many orders arriving quickly and well-packaged. However, some people were dissatisfied with aspects of the product and delivery. Several customers received products that were US versions, requiring adapters, which was not always clearly specified. There were also instances of delayed deliveries, lack of communication regarding order status, and some customers received items with opened or marked boxes, contrary to expectations of new, sealed units. A few people also reported issues with product functionality or quality.

What people talk about most

Product

Consumers have mixed experiences with products. Many reviewers are delighted with their purchases, praising... See more

Delivery service

Users describe ambiguous interactions with delivery services. Many customers praise the fast delivery, with... See more

Price

Reviewers mention positive feedback about price, consistently highlighting great and competitive prices for... See more

Order

People report ambiguous experiences with order. Many customers praise the easy ordering process and fast... See more

Service

Clients share positive opinions on service. Many reviewers praise the excellent and great service, often... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My new iPad is great and was very reasonably priced, the only downside with the company was the lack of communication.I sent a few emails wondering whether it had been shipped and eventually received... See more

Rated 4 out of 5 stars

Great price one of the most competitive around at the time in additon with 2 years warranty made this a great deal. The only thing I found odd is that it came with an american wall plug not UK. They d... See more

Rated 4 out of 5 stars

Good price better than top refurbished one.Please consider selling the Apple charging plug when supplying phone even if it’s the same price for one from Argos £19

Rated 5 out of 5 stars

I have purchased two mobile phones from this company in the past. My current one Samsung note 10 was purchased about three years ago. The service I received when purchasing was excellent, I do... See more

Company details

  1. #181 of 196 best companies in Electronics store

Written by the company

Major Mobiles UK is a Leading Supplier of Unlocked Mobile Phones, Tablets, Laptops, Smart Watches, Audio and a lot more tech. At MajorMobiles.com We offer Fast & Free Shipping and all our products are backed with a 2 year warranty. Customer satisfaction is our #1 Priority!

Contact info

3.8

Great

TrustScore 4 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 22% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Still waiting for my order, no communication.

Placed an order on 1st December, only had order confirmation email, did not receive my item. There is no way to contact this company, the number is not working on their website and no one is responding to my emails, even the number on Trustpilot is not working, I think I might have been scammed here.

Order No : 454716

1 December 2025
Unprompted review
MajorMobiles UK logo

Reply from MajorMobiles UK

Sorry for the delay.
I see this was delivered by Royal Mail on 12th of December.
tracking: AT027697948GB

Rated 5 out of 5 stars

I have purchased two mobile phones from…

I have purchased two mobile phones from this company in the past. My current one Samsung note 10 was purchased about three years ago. The service I received when purchasing was excellent, I do look at the web site and will at some point purchase a placement.

Keep up the good work Major Mobiles, your prices are always competitive.

I am a retired person and my review is genuine.

9 December 2025
Unprompted review
Rated 1 out of 5 stars

Very poor company

Very poor company, ordered on the 28th November, we have had no correspondence whatsoever tried emails no response and the number is not recognised.

28 November 2025
Unprompted review
Rated 5 out of 5 stars

Great fast service

Ordered at 10am on a Friday, arrived the next day. Excellent service and the best price I could find. I've used them twice now and had impeccable service both times.

28 November 2025
Rated 1 out of 5 stars

Ordered a phone on the 21st november…

Ordered a phone on the 21st november and still hasn't arrived. None of the contact numbers don't work so I can't even speak to anyone about my order and check it is on its way. Can't track my order all it tells you is its on its way. Customer service pretty poor to be honest, I'll just carry on hoping it will turn up!?

21 November 2025
MajorMobiles UK logo

Reply from MajorMobiles UK

Hi James,

I see your phone has been delivered.
Royal Mail YK302606167GB

Thanks,
Melanie

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