Manning Stainton Mortgage Advice Bureau Reviews 

956
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 268 reviews, reviewers overwhelmingly had a great experience with this company. Clients frequently highlight the exceptional support received from the staff, noting how friendly, knowledgeable, and patient advisers are when explaining every detail of the application. Consumers also appreciate the remarkably prompt responses and clear communication, which significantly reduce anxiety and make complex property procedures feel completely smooth and stress-free. Many individuals mention that advisers go above and beyond to guide first-time buyers and secure the most suitable mortgage or insurance deals tailored to their personal circumstances. People consistently express confidence in the reliable guidance provided, ensuring all documentation and queries are handled efficiently from start to finish.

What people talk about most

Staff

Consumers find staff to be positive, helpful, and professional throughout the entire mortgage process.... See more

Service

Reviewers highlight positive aspects of service, noting that advisors are professional, prompt, competent,... See more

Customer service

Customers consistently note positive experiences with customer_service, highlighting professionalism and... See more

User experience

Users describe positive interactions with user_experience, highlighting a stress-free and manageable process... See more

Response time

Reviewers mention positive feedback about response time, highlighting consistently fast and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

5star experience from Sophie and Katie at the mortgage advice bureau! As first time buyers this can be so daunting, the girls were stellar! Proffessional, prompt, competent, patient. Can't fault them... See more

Rated 5 out of 5 stars

Amazing service from start to finish from Emma & Elizabeth. They both really made the process feel so much smoother than we, as first time buyers, thought it might be. We always received a quick respo... See more

Company replied

Rated 5 out of 5 stars

Vanessa Lawton and her assistant Holly were so helpful with renewing my income protection policy. I was put at ease straight away and everything was explained clearly to me. I felt comfortable asking... See more

Company replied

Rated 5 out of 5 stars

My partner and I are remortgaging, he is joining me on the mortgage for the 1st time. Tom Hawley was professional, helpful and understanding of our needs. He helped us along with Elizabeth Bell secure... See more

Company replied


Company details

  1. #14 of 89 best companies in Mortgage broker

Written by the company

Mortgage Advice Bureau work with Manning Stainton to provide our clients with expert mortgage advice. With a dedicated team of professional advisers based across our network of branches in Leeds, Wetherby and Wakefield, we can search 1000s of mortgage deals to find the right deal for your circumstance, including exclusive deals not available on the high street.


Contact info

5.0

Excellent

TrustScore 5 out of 5

956 reviews

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5.0

All reviews

(956)

265 reviews in the last 12 months

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Rated 5 out of 5 stars

My mortgage advisors (Elizabeth and…

My mortgage advisors (Elizabeth and Emma) were incredibly timely, efficient, and professional throughout the entire process. They provided clear guidance, quick responses, and made everything feel straightforward and stress-free. I highly recommend their services to anyone looking for a smooth and reliable mortgage experience.

14 November 2025
Unprompted review
Manning Stainton Mortgage Advice Bureau logo

Reply from Manning Stainton Mortgage Advice Bureau

We're happy to hear that your mortgage experience was smooth and reliable, thanks to our advisors' timely and efficient support. We appreciate your recommendation!

Rated 5 out of 5 stars

I’m very grateful for the excellent…

I’m very grateful for the excellent support from Dominic Challinor and my adviser Vicky Alexander during my mortgage application. They were professional, responsive, and made the whole process much easier. Their clear guidance and proactive help were truly appreciated. I highly recommend them both.

28 November 2025
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

We're happy to hear that you had a positive experience with our team during your mortgage application. We appreciate your kind words and are glad that their guidance and support made the process easier for you.

Rated 5 out of 5 stars

Steve was brilliant

Steve was brilliant. He was very informative and was able to find me the best deal for me. The buying and selling process wasn't quite straight forward but Steve was always on hand to update any information and provide the best advise.
He sorted my new mortgage and new life insurance policy.
Would definitely recommend and use again.

30 October 2025
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

We're happy to hear that Steve was very informative and found the best deal. We appreciate the recommendation and are glad Steve provided updates and advice during the buying and selling process.

Rated 5 out of 5 stars

Emma and Elizabeth are absolutely good…

Emma and Elizabeth are absolutely good at what they do. We'd previously been told by 4 different mortgage advisors that we wouldn't be able to get any offers because my wife was a bank staff and was on maternity leave. Friends who had recently been helped by MAB adviced us to get in touch and within one week of Emma submitting our application we had our mortgage offer in our hands. Communications with Elizabeth was fabulous and we felt really supported throughout the process. Can't recommend MAB enough, we'd give 7 stars if we could

21 November 2025
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

We're so happy to hear that Emma and Elizabeth provided such excellent support! It's great to know that their expertise helped you secure a mortgage after previous challenges. We appreciate your recommendation and are grateful for your feedback.

Rated 5 out of 5 stars

We recently just got out mortgage…

We recently just got out mortgage through and I have to say both Steve and Shoaib were very helpful, they talked us through every process with so much detail and was always available when we need to consult them.we couldn’t be happier with there services, I will definitely recommend them to friends and family.

25 November 2025
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

We're happy to hear that you found our team helpful during your mortgage process. Thank you for recommending our services!

Rated 5 out of 5 stars

Would highly recommend Sunjay Chauhan…

Would highly recommend Sunjay Chauhan to be your mortgage advisor, I got the best deal and he’s a fantastic character to deal with!
Thanks Sunjay!

1 August 2025
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Reply from Manning Stainton Mortgage Advice Bureau

We're happy to hear that you had a positive experience and secured the best deal for your mortgage. Thank you for recommending our services!

Rated 5 out of 5 stars

Recently got our mortgage

Recently got our mortgage, life insurance and income protection arranged by Steve McConville and Mohammed Shoaib. Sorted everything quickly with clear communication throughout. Would recommend

24 November 2025
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

We're happy to hear that the mortgage, life insurance, and income protection arrangements met your expectations. We appreciate your recommendation and value your feedback!

Rated 5 out of 5 stars

Professional 5* Service by Steve & Shoaib

Myself and my daughter recently applied for a Buy to Let mortgage through Manning Stainton.
Steve McConville was our Mortgage Advisor and found us various mortgage products for consideration.
Steve advised us which of these products would be best for our circumstances which had quite a lot of challenges. Steve was very professional and friendly throughout the process and we felt he gave us a great deal of guidance in making our final decision.
Once we had chosen our mortgage product Mohammed Shoaib (Steve’s Right Hand Man) supported and advised us throughout the process. He was attentive, polite and professional and replied to all of our e-mails in a timely manner.
Steve McConville gave us further advice regarding Life Insurance, Income Protection and House Insurance and made the whole process very easy for us.
We found Steve and Shoaib (Mohammed) to be friendly, informative, and reassuring throughout the whole process and would highly recommend both of them - a fantastic team and a professional 5* Service. Thank You - Julia K

13 October 2025
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

We're happy to hear that you had a positive experience with our team while securing your Buy to Let mortgage. We appreciate your kind words regarding the support and guidance you received throughout the process. It's great to know that their expertise and dedication made everything easier for you. Thank you!

Rated 5 out of 5 stars

A wonderful experience

A wonderful experience. The mortgage advisors Emma and Elizabeth were amazing. They were very friendly and professional.

12 November 2025
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Reply from Manning Stainton Mortgage Advice Bureau

We're happy to hear that you had a wonderful experience. We appreciate your kind words about our friendly and professional team.

Rated 5 out of 5 stars

Martin is amazing….he listens

Martin is amazing….he listens, thinks outside of the box and finds solutions…..he communicates so very well…. An absolute asset to your company

14 November 2025
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Reply from Manning Stainton Mortgage Advice Bureau

We're happy to hear that you had such a positive experience. It's great to know that Martin was so helpful and resourceful. Thank you for your feedback.

Rated 5 out of 5 stars

Superb service by Emma

Emma was absolutely amazing, very helpful with information and guidance. I will definitely recommend to any loved one that deserves a good service.
Thanks again Emma

13 November 2025
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Reply from Manning Stainton Mortgage Advice Bureau

We're happy to hear that the information and guidance provided were helpful. We appreciate you recommending our services. Thank you for your feedback.

Rated 5 out of 5 stars

As a 1st time buyer I was a bit worried…

As a 1st time buyer I was a bit worried about securing a mortgage. MAB made it so easy, and with Nathaniel and Lucy both sorting it out for me, as well as keeping me informed and up to date on everything, it was a load off my mind. Couldn’t recommend enough.

27 October 2025
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

We're happy to hear that securing your first mortgage was made easy with our support. It's great to know the team kept you well-informed. Thank you for your recommendation!

Rated 5 out of 5 stars

5* Experience

Recently got our mortgage through Nathaniel and he couldn’t of been better. Was very good at communicating and ensuring we had the best advice. Harriet was also great at keeping us up to date and answered any questions we had. Highly recommend!

10 November 2025
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Reply from Manning Stainton Mortgage Advice Bureau

We're happy to hear that you had a positive experience! We appreciate your kind words regarding the communication and advice you received. Thank you for recommending our services!

Rated 5 out of 5 stars

Always there if you need something…

Always there if you need something awnsered or help and walking the journey all of the way.

7 November 2025
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Reply from Manning Stainton Mortgage Advice Bureau

We're happy to hear that we could assist you and provide the support you needed throughout your journey. Thank you for your positive feedback!

Rated 5 out of 5 stars

Steve and Mohammed have been fantastic…

Steve and Mohammed have been fantastic in supporting and navigating me through this process. They have both been attentive, informative, professional and polite and kept me informed and up to date every step of the way. They always respond in a timely manner, especially Mohammed (Shoaib) who is always at the end of the phone with his friendly, informative, reassuring manner. I would highly recommend both of them with anything related to a house move (mortgages, life cover, illness cover, home insurance etc) they take the stress away and are just a brilliant supportive team. Thank you both for all your hard work, Jayne (Collingham, Leeds).

4 November 2025
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

We're happy to hear that you had a fantastic experience. We appreciate your kind words about the support you received during the process. It's great to know that their attentiveness, expertise, and friendly approach were helpful. Thank you for recommending our services!

Rated 5 out of 5 stars

Steve McConville was simply brilliant!

I couldn’t recommend Steve McConville more! He recently helped me source a buy-to-let mortgage and was fantastic throughout, ensuring we secured the best rate for my situation. He was extremely informative, making sure we understood everything and had the necessary support at every step. He made the whole process much easier which is credit to his efficiency and knowledge.

His assistant Shoaib was brilliant, providing us with weekly updates and still continues to check in with us even after the mortgage offer was received, he was always quick to responded and extremely organised. I’ve found both Steve and Shoaib to be friendly, efficient and hardworking. A real attribute to the team.

1 August 2025
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

We're happy to hear that you had a positive experience securing your buy-to-let mortgage. We appreciate your kind words regarding the support and efficiency you received. It's great to know the team's hard work made the process easier for you. Thank you!

Rated 5 out of 5 stars

Coverage made easy for even rare genetic conditions

Despite the rarity of my medical condition, I was able to secure insurance with the policy and cover that best fit me.

27 October 2025
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

We're happy to hear that you found a policy that fits your unique needs. Thank you for sharing your positive experience with us.

Rated 5 out of 5 stars

The best mortgage advisors you can get

My contact with MAB started with Giles Nightingale. He was extremely helpful and knowledgeable. When he went on leave my case was proactively taken over by another excellent advisor Vicky Alexander who is supported by equally helpful Dominic Challinor. A special shout out to Vicky as she was super supportive all through the process. My case was a little difficult but Vicky was able to get me one of the best rates in the market. I would definitely refer them to my friends and family.

8 August 2025
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Reply from Manning Stainton Mortgage Advice Bureau

We're happy to hear that you received excellent support throughout the process. We appreciate you recommending us to your friends and family.

Rated 5 out of 5 stars

Smooth, Supportive, and Stress-Free Mortgage Experience

I had a really positive experience with Manning Stainton Mortgage Advice Bureau.
A huge thank you to Vicky Alexander and Dominic Challinor for making the whole mortgage process so smooth and easy to understand. Vicky was clear and patient with her advice, and Dominic kept me updated every step of the way. They were both friendly, professional, and genuinely cared about getting me the best outcome.
Would definitely recommend them to anyone looking for great mortgage support.

17 October 2025
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Reply from Manning Stainton Mortgage Advice Bureau

We're happy to hear that you had such a positive experience. We appreciate your kind words about the clear, patient advice and consistent updates you received, and we're so glad everything went smoothly. Thank you for recommending our services!

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