Manning Stainton Mortgage Advice Bureau Reviews 

983
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 229 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff and dedicated advisors for being extremely helpful, professional, and fully supportive throughout the entire mortgage journey. Advisors consistently go above and beyond to make complex financial procedures clear, transparent, and remarkably easy to understand for everyone involved. Some reviewers were happy with the exceptionally fast response times and smooth communication that consistently kept them fully informed at every step. Many people also highlighted that the outstanding service significantly reduced anxiety and made buying a home much less stressful and daunting. Clients feel completely reassured knowing they receive reliable guidance from professionals who are always ready to answer any questions.

What people talk about most

Staff

People report positive experiences with staff, highlighting advisors who are exceptionally quick to respond,... See more

Service

Clients share positive opinions on service, highlighting outstanding support, quick communication, and... See more

Customer service

Customers had positive experiences with customer service, consistently praising the helpful, knowledgeable,... See more

User experience

Reviewers mention positive feedback about user experience, noting that consumers felt put at ease right away... See more

Response time

Consumers find response time to be positive, highlighting fast and prompt communication via email and phone.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Manning Stainton Mortgage Advicers are fantastic. I would like to thanks Martin Woodhouse who has helped me all the way during my remortgage process, fab person, he went above and beyond helping me ou... See more

Company replied

Rated 5 out of 5 stars

As first time buyers we didn’t really understand the home buying process but Vicky and Dominic have been fantastic (even when we were asking the same questions many times). Honestly couldn’t recommen... See more

Company replied

Rated 5 out of 5 stars

We worked with Thomas Hawley and Elizabeth Bell and they made our experience fantastic. They were extremely efficient, knowledgable and supported us through the whole process. As first time buyers the... See more

Company replied

Rated 5 out of 5 stars

My overall experience with this team has been nothing short of amazing. Shannon sure does know her onions. She's not only friendly but actually makes one feel really important and valued. A big shou... See more

Company replied


Company details

  1. Mortgage broker

Written by the company

Mortgage Advice Bureau work with Manning Stainton to provide our clients with expert mortgage advice. With a dedicated team of professional advisers based across our network of branches in Leeds, Wetherby and Wakefield, we can search 1000s of mortgage deals to find the right deal for your circumstance, including exclusive deals not available on the high street.


Contact info

4.9

Excellent

TrustScore 5 out of 5

983 reviews

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4.9

All reviews

(983)

228 reviews in the last 12 months

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Rated 5 out of 5 stars

Thanks Emma!

Emma was absolutely amazing. Could not ask for better help.

18 March 2026
Manning Stainton Mortgage Advice Bureau logo

Reply from Manning Stainton Mortgage Advice Bureau

We are so happy to hear that you had such a wonderful experience. Thank you for your positive feedback; it means a lot to us.

Rated 5 out of 5 stars

your staff are very helpful contacts…

your staff are very helpful contacts for anything better from them

2 March 2026
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Reply from Manning Stainton Mortgage Advice Bureau

We appreciate your kind words! We're happy to hear that our staff could be helpful and meet your needs effectively.

Rated 5 out of 5 stars

Dominic Challinor and Sunjay Chauhan…

Dominic Challinor and Sunjay Chauhan are just fantastic. They are able to put you at ease in a matter of minutes and to explain complex details in an easy, yet complete way. Informative, competent, and fully supportive. Always available to clarify doubts and make the mortgage application a breeze. Highly recommended!

11 February 2026
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Reply from Manning Stainton Mortgage Advice Bureau

We're happy to hear that you found our team members fantastic! We appreciate you highlighting their ability to explain details clearly and provide full support. Thank you for your recommendation!

Rated 5 out of 5 stars

Helpful and professional service

Helpful and professional service
No question too small

13 March 2026
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Reply from Manning Stainton Mortgage Advice Bureau

We appreciate your kind words! We're glad our team could provide helpful and professional support, answering every question.

Rated 5 out of 5 stars

Communication and explaining things ti…

Communication and explaining things ti clients is on another level both Vicky and Dominic i can't ask for a better service

9 March 2026
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Reply from Manning Stainton Mortgage Advice Bureau

We're happy to hear that our communication exceeded your expectations. Thank you for sharing your positive experience with our service!

Rated 5 out of 5 stars

Excellent

Excellent, helpful and caring.

4 March 2026
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Reply from Manning Stainton Mortgage Advice Bureau

We appreciate your kind words; we are so glad that you had a positive and helpful experience with us.

Rated 5 out of 5 stars

First time buyers need this excellent support

I am a first time buyer and the Manning Stainton Mortgage Advice Bureau team have been so supportive through the process. The team of Sunjay and Dominic have helped me through buying a house (advice of what is needed), submitting a offer, when your offer is accepted, getting a mortgage, what insurance is needed, to just general advice. No question has been left unanswered. If I have any friends/family/co-workers who are going to go through this process I will be directing them to the MAB. Brilliant service.

10 March 2026
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

We're happy to hear that you found the team supportive during your first home-buying experience. We appreciate your kind words regarding the advice and guidance provided throughout the process. Thank you for recommending our services!

Rated 5 out of 5 stars

Great experience using Manning Stainton

Great experience using Manning Stainton. Steve Parker and Lucy Simpson made life easier and look after everything. They were professional and accommodating throughout. Ensuring I had everything in place to get the best mortgage deal. Thank you

6 March 2026
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Reply from Manning Stainton Mortgage Advice Bureau

We're happy to hear that you had a great experience. It's wonderful that our team made the process easier for you and were professional and accommodating. Thank you for your positive feedback.

Rated 5 out of 5 stars

Five Star Service

Fantastic experience with MAB.Emma and Elizabeth were very professional and kept us informed at every stage of the mortgage process. Their guidance made everything much easier and stress-free. I would definitely recommend them to others.

26 February 2026
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Reply from Manning Stainton Mortgage Advice Bureau

We're happy to hear that you had a fantastic experience. We appreciate your kind words and are so glad that our guidance made the mortgage process easier and stress-free for you.

Rated 5 out of 5 stars

Laura and Michelle have been so…

Laura and Michelle have been so helpful. They explain the process in simple terms which was helpful as a first time buyer.

6 March 2026
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Reply from Manning Stainton Mortgage Advice Bureau

We're happy to hear that the explanation of the process was helpful for you as a first-time buyer. Thank you for your positive feedback!

Rated 5 out of 5 stars

Outstanding service from my mortgage Advicer

We had an excellent experience working with Vicky Alexander as our mortgage adviser. From the beginning, she was very professional, supportive, and knowledgeable. She took the time to explain every step of the mortgage process clearly and made sure we understood all the options available to us.

Also , we would like to sincerely appreciate Dominic Challinor, our mortgage administrator, for her great support. She was very prompt, organised, and efficient in handling all correspondence.

Their patience and quick responses to our questions made the whole process much less stressful. Thanks to their guidance and dedication, everything went smoothly. We truly appreciate their hard work and would highly recommend Vicky Alexander to anyone looking for a trustworthy and reliable mortgage adviser.

Nnaemeka & Ngozi Ozioma.

5 March 2026
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Reply from Manning Stainton Mortgage Advice Bureau

We're happy to hear that you had a positive experience. We appreciate your kind words regarding the support and guidance you received during the mortgage process. It's great to know that their dedication made the process smooth. Thank you for recommending our services!

Rated 5 out of 5 stars

My partner and I are remortgaging

My partner and I are remortgaging, he is joining me on the mortgage for the 1st time. Tom Hawley was professional, helpful and understanding of our needs. He helped us along with Elizabeth Bell secure a mortgage allowing us to carry out home repairs, get a new car and pay for our wedding. The advice he gave us crossed every eventuality reassuring us the decision we made was the right one. I cannot thank him enough. And will use him again as well as recommend him to friends and family.

5 March 2026
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

We're happy to hear that the mortgage advice was so helpful for you and your partner. We appreciate you sharing your positive experience and will gladly assist your friends and family.

Rated 5 out of 5 stars

New home

We have recently bought a new house and Vicky Alexander and Dominic chalinor were amazing.
They helped us every step of the way and kept us informed with everything too.
Vicky and Dominic went above and beyond to make our experience as smooth as possible.
I would highly recommend using the mortgage advice bureau as they were very professional.

5 March 2026
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

We're happy to hear that you had such a positive experience with your new home purchase. We appreciate your kind words and are so glad we could make the process smooth for you. Thank you for recommending our services!

Rated 5 out of 5 stars

Mortgage Advice and Application

The service that has been provided to date has been brilliant - I can’t fault any aspect of it.
The consistent and frequent updates have made the process seemless and highly recommend.

4 March 2026
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Reply from Manning Stainton Mortgage Advice Bureau

We're happy to hear that our service and updates made the process seamless for you. Thank you for your recommendation and positive feedback!

Rated 5 out of 5 stars

First time buying made easy

Everything handled for me promptly and expertly, all questions and things I wasn't sure of answered and cleared up clearly and succinctly. For my first house purchase, I don't seem to feel the stress that most people report and I would say most of this comes down to the expert I've been given by MAP. Thomas Hawley and Elizabeth Bell have been fantastic the whole way through.

4 March 2026
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

We're happy to hear that your first house purchase was a smooth experience. It's great to know that our team answered your questions clearly and expertly. Thank you for your positive feedback.

Rated 5 out of 5 stars

I honestly couldn’t have asked for a…

I honestly couldn’t have asked for a better mortgage advisor. From start to finish, Emma and her team have been absolutely amazing. She explained every step of the process clearly and took the time to make sure I fully understood all my options, which made what can be a stressful experience feel straightforward and manageable.

She was always available to answer questions, no matter how small, and responded quickly, professionally, and with real patience. Her knowledge, transparency, and genuine care really stood out.

I felt completely supported throughout the entire process and wouldn’t hesitate to recommend her to anyone looking for a reliable, informative, and trustworthy mortgage advisor. Truly outstanding service.

26 February 2026
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Reply from Manning Stainton Mortgage Advice Bureau

We're happy to hear that the mortgage advice process was clearly explained and straightforward. We appreciate you highlighting the team's knowledge, transparency, and support. Thank you for recommending our services!

Rated 5 out of 5 stars

Excellent staff and very helpful service

Emma Cousins at the Mortgage advice bureau was excellent and really helped me through each step, going above and beyond! It is also great that they offer the Just Move In service which helps navigate and sort all the niggly jobs of moving in like sorting providers out for utilities and broadband, thanks to Elizabeth for sorting this and other help.

26 February 2026
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Reply from Manning Stainton Mortgage Advice Bureau

We're happy to hear that you had such a positive experience! We appreciate your recognition of the support provided during each step of the process and the assistance with the Just Move In service. Thank you for your feedback.

Rated 5 out of 5 stars

Great experience for first time buyers

Me and my partner are in the process of buying our first house and I can’t recommend Nathaniel Harding and Lucy Simpson enough. The process has been smooth sailing from start to finish. Being first time buyers we had lots of questions and they were super quick to get back to us on all of our queries big or small. Would definitely recommend.

5 February 2026
Unprompted review
Manning Stainton Mortgage Advice Bureau logo

Reply from Manning Stainton Mortgage Advice Bureau

We're happy to hear that your first home-buying experience has been smooth. It's great to know that our team was quick and helpful in answering your questions. Thank you for recommending our services!

Rated 5 out of 5 stars

Very professional

I was very happy with the service I was provided with and people from Manning Stainton were very professional, friendly, helpful and they did everything possible to help me finding the best mortgage offer. Everything went smoothly and I would recommend this company to anyone.
Special thanks to Joanne.

20 May 2025
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Reply from Manning Stainton Mortgage Advice Bureau

We're happy to hear that you were very satisfied with our service. We appreciate your kind words regarding our team's professionalism and helpfulness in finding the best mortgage offer for you. Thank you for recommending us!

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