M.E.C Mortgages Reviews 

153
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 37 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, extensive knowledge, and supportive, caring approach. The excellent service is frequently highlighted, with the process described as smooth, efficient, and stress-free from start to finish. Communication is consistently praised, as customers appreciate prompt responses, clear explanations, and being kept well-informed. Many customers express strong intentions to use the company again and enthusiastically recommend their services to others. The overall sentiment reflects a high level of satisfaction, with no recurring negative feedback or significant concerns mentioned by customers.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, knowledge, and... See more

Service

Customers had positive experiences with service, often describing it as outstanding and brilliant. Reviewers... See more

Customer service

Consumers find customer service to be positive, with many reviewers highlighting the excellent communication... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Viraj has provided a first class service from start to end during our remortgage - keeping us updated and informed at every step of the way. He’s extremely knowledgeable and professional, whilst provi... See more

Rated 5 out of 5 stars

Michaela has been amazing from start to finish during my mortgage process. She is clearly extremely knowledgeable and passionate about what she does. She has spent a great deal of time speaking to me... See more

Rated 5 out of 5 stars

Highly recommend M.E.C Mortgages! Michaela was amazing from start to finish, she took the stress out of the moving process, found us a great mortgage, and even dealt with the solicitors which saved us... See more

Rated 5 out of 5 stars

We had a fantastic experience with Michaela. From the very beginning, she was professional, approachable, and incredibly knowledgeable. She took the time to explain everything clearly, answered a... See more


Company details

  1. #59 of 90 best companies in Mortgage broker

Written by the company

M.E.C Mortgages works directly with hundreds of high street and specialist mortgage providers to give you whole of market advice, with thousands of different rates, exclusive products and options for you at whatever stage of your journey you may be. We want to offer that special touch, becoming your personal mortgage broker for all your needs throughout your financial future. With advice offerings for first time buyer, help to buy, homemovers, remortgage, buy-to-let, commercial, Adverse credit, debt consolidation and more we’ve got you covered. Call us today and let the M.E.C Mortgage family welcome you and help you on your homebuying journey. It would be our pleasure to show you how we do things differently.


Contact info

4.9

Excellent

TrustScore 5 out of 5

153 reviews

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4.9

All reviews

(153)

38 reviews in the last 12 months

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Rated 5 out of 5 stars

Professional and client focussed service

Rebecca is very professional and dedicated to her clients. During my recent dealings with her, I found her to be extremely courteous and reliable, following through with what she said she’d do, when she said she’d do it. I felt that she genuinely had my best interests in mind when recommending various products and went the extra mile for me to resolve a last-minute issue with my remortgage.
I will be most certainly be recommending her to others and look forward to working with her in the future.

10 August 2023
Rated 5 out of 5 stars

5 star service

Fantastic service from MEC Mortgages. A company is only as good as their team and MEC has a great team - in particular Viraj. From start to finish Viraj has communicated well and in a timely fashion. I had heaps of questions and he took the time and effort to ensure I was satisfied with the answers every step of the way. I will be getting more properties in the future and I will definitely be back at MEC to find me the best deal.
5 stars all round ⭐️⭐️⭐️⭐️⭐️

10 August 2023
Unprompted review
Rated 5 out of 5 stars

Thank you Rebecca

I had the pleasure of working with Rebecca Dunn from M.E.C Mortgages for my recent home purchase, and I cannot speak highly enough of her exceptional service and expertise.

Rebecca's guidance throughout the entire mortgage process was invaluable. Right from our initial conversation, she demonstrated a deep understanding of the mortgage market and a keen ability to translate complex financial jargon into terms I could understand. Her patience and willingness to answer my numerous questions put me at ease and reassured me that I was in capable hands.

What truly sets Rebecca apart is her dedication to providing personalized solutions. She took the time to thoroughly assess my financial situation, understand my goals, and present mortgage options that were tailored precisely to my needs. This level of attention made me feel like more than just a client; I felt like a priority.

Communication was seamless with Rebecca. She kept me informed at every step, promptly returning calls and emails. Her proactive approach ensured that the mortgage application process progressed smoothly, without any hiccups or surprises.

Rebecca's professionalism, knowledge, and commitment were evident in every interaction. Thanks to her expertise, I was able to secure a mortgage that aligns perfectly with my financial circumstances and long-term plans.

If you're looking for a mortgage advisor who genuinely cares about your financial well-being and who goes above and beyond to provide exceptional service, I wholeheartedly recommend Rebecca Dunn at M.E.C Mortgages. Her dedication to her clients is truly remarkable, and I am grateful to have had her guidance during this significant financial endeavor.

Warm regards,
Roxana Martin

6 July 2023
Unprompted review
Rated 5 out of 5 stars

1st Class Service, Highly Recommend

Michaela from start to finish was amazing. We had issues with our mortgage provider who was seemingly trying to make it as hard as possible for us to get our mortgage finalised however Michaela was ontop of it from the get go and done everything she possibly could to help us obtain the mortgage we had agreed. We recently completed and couldn't of done it without all the hard work Michaela put in for us. I would highly recommend and will continue to use M.E.C in the future for remortgaging etc.

31 July 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Rebecca was very professional, helpful and always there when we need her. The process went smooth.

24 July 2023
Rated 5 out of 5 stars

Great, personal service

Michaela was always very helpful and gave useful tips and information. I always felt I could ask her anything around the purchasing of a house.
She also stuck by and helped while there were issues with the sale and was quick to submit mortgage applications when required. I would definitely us M.E.C Mortgages again.

22 May 2023
Rated 5 out of 5 stars

10/10 Excellent service!

Michaela is amazing and made my flat purchase very very easy. I was using a buying scheme which she had an excellent knowledge and experience of, she always liaised with all parties parties involved on my behalf which most mortgage advisors wouldn’t do. She also sent a house warming pamphlet which was a very nice touch 10/10 can’t recommend enough.

29 March 2023
Rated 5 out of 5 stars

First time buyer

Viraj was very helpful guiding us as first time buyers through the mortgage process. He was happy to spend time explaining the details and organised everything promptly securing our first mortgage.
Thanks Viraj

2 December 2022
Unprompted review
Rated 5 out of 5 stars

First Class Customer Service

I cannot believe how easy and hassle free the experience was from start to finish. Michaela was so professional and our mortgage was completed in 3 weeks.
Thank you M.E.C Mortgages for one of the best mortgage experiences ever!

17 February 2023
Unprompted review
Rated 5 out of 5 stars

Mortgage

Michaela was amazing in helping us with our mortgage, even working on a Sunday to secure our interest rate .

1 October 2022
Rated 5 out of 5 stars

Exceptional Customer Service

Wow, what can I say. I think we must of had a problem at every hurdle when trying to complete on our mortgage, but Michaela was there at every turn helping and supporting us. She honestly went above and beyond and i would 100% recommend this company to everyone I know.

Thank you so much again for all of your help

31 January 2023
Rated 5 out of 5 stars

Valuable support during uncertain times

We had such a smooth and seamless experience with MEC mortgages supporting us with our remortgage during a very uncertain time. Michaela kept us in the loop, checked in regularly and made us at ease during quite a quite stressful time. A customer experience we've had with no other, I highly recommend and wouldn't go elsewhere!

3 September 2022

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