M.E.C Mortgages Reviews 

153
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 37 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, extensive knowledge, and supportive, caring approach. The excellent service is frequently highlighted, with the process described as smooth, efficient, and stress-free from start to finish. Communication is consistently praised, as customers appreciate prompt responses, clear explanations, and being kept well-informed. Many customers express strong intentions to use the company again and enthusiastically recommend their services to others. The overall sentiment reflects a high level of satisfaction, with no recurring negative feedback or significant concerns mentioned by customers.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, knowledge, and... See more

Service

Customers had positive experiences with service, often describing it as outstanding and brilliant. Reviewers... See more

Customer service

Consumers find customer service to be positive, with many reviewers highlighting the excellent communication... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Viraj has provided a first class service from start to end during our remortgage - keeping us updated and informed at every step of the way. He’s extremely knowledgeable and professional, whilst provi... See more

Rated 5 out of 5 stars

Michaela has been amazing from start to finish during my mortgage process. She is clearly extremely knowledgeable and passionate about what she does. She has spent a great deal of time speaking to me... See more

Rated 5 out of 5 stars

Highly recommend M.E.C Mortgages! Michaela was amazing from start to finish, she took the stress out of the moving process, found us a great mortgage, and even dealt with the solicitors which saved us... See more

Rated 5 out of 5 stars

We had a fantastic experience with Michaela. From the very beginning, she was professional, approachable, and incredibly knowledgeable. She took the time to explain everything clearly, answered a... See more


Company details

  1. #59 of 90 best companies in Mortgage broker

Written by the company

M.E.C Mortgages works directly with hundreds of high street and specialist mortgage providers to give you whole of market advice, with thousands of different rates, exclusive products and options for you at whatever stage of your journey you may be. We want to offer that special touch, becoming your personal mortgage broker for all your needs throughout your financial future. With advice offerings for first time buyer, help to buy, homemovers, remortgage, buy-to-let, commercial, Adverse credit, debt consolidation and more we’ve got you covered. Call us today and let the M.E.C Mortgage family welcome you and help you on your homebuying journey. It would be our pleasure to show you how we do things differently.


Contact info

4.9

Excellent

TrustScore 5 out of 5

153 reviews

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4.9

All reviews

(153)

38 reviews in the last 12 months

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Rated 5 out of 5 stars

Thank you, you’re amazing!

Michaela you have been amazing! Thank you so much for your all your incredible help and hard work in helping us buy our new home. I have dealt with other brokers in the past that have made things complicated and hard to understand the process but I would highly recommend MEC mortgages and have done already to friends and family.

Thank you again for all your help :)

11 January 2022
Unprompted review
Rated 5 out of 5 stars

Impeccable Service!

Michaela was incredible throughout. As first time buyers we had no idea what to expect and how much needed to be done. Michaela was always there to answer any questions however small and always got back to us straight away. She was so reassuring throughout and was always so warm and understanding. We would 100% use Michaela again in the future, and we would recommend her to anyone who asks. Couldn't have asked for a better service from anyone else.

4 January 2022
Unprompted review
Rated 5 out of 5 stars

Very Happy to have completed my…

Very Happy to have completed my mortgage!
Simply could not have done it without the help and support from Michaela.
It was a rocky journey for me but Michaela was there all the time fighting alongside me and always finding the best offers and coming with the best solutions for me.

25 November 2021
Rated 5 out of 5 stars

Michaela recently helped us buy our…

Michaela recently helped us buy our first home. She went above and beyond and found us a lender when everyone else turned us down due to credit scores. She kept in touch almost everyday to help out and she was very informative when helping us choose which insurance policy was best for us. Nothing was too much for her and she was very helpful when it came to chasing the solicitors. I couldn’t recommend her enough we will definitely use her again for any future moves. Thank you Michaela

15 November 2021
Rated 5 out of 5 stars

Best mortgage adviser

Best mortgage adviser, Michaela is so professional, helpful and for me it was a 10-day turnaround from when I contacted her to me getting my mortgage offer.
Michaela did mine and my dad's mortgages and I would recommend her highly.

18 October 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic service throughout

Michaela has been absolutely amazing from start to finish. Not only did she take the stress out of the mortgage process, she was incredibly proactive throughout and even offered to mediate with my solicitor and the estate agent which was critical in me completing before the stamp duty deadline.

I have already recommended her services to a family member who has since been in touch with her, and they have also been incredibly impressed.

Aside from having extensive knowledge of mortgages, protection and home insurance, she’s just a really pleasant person to deal with. You can tell she genuinely cares and having that level of personal service removes a huge amount of pressure, as it feels as though she’s going on the journey with you.

Without any doubt, I would use her again for my mortgage. I would also recommend her to friends and family as I’m confident they would have the same positive and enjoyable experience.

Absolutely a premium service from MEC Mortgages!

28 September 2021

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