M.E.C Mortgages Reviews 

152
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 37 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their extreme knowledge, professionalism, and the personal, caring touch they provide throughout the process. Many reviewers highlight the excellent service, describing it as smooth, efficient, and stress-free from start to finish. People appreciate the great communication, noting advisors are readily available, responsive, and explain everything clearly, ensuring understanding and support. Reviewers frequently mention the staff's exceptional helpfulness, often going above and beyond to assist customers and make the entire process easy and reassuring. Many customers express high recommendations and trust, indicating they would confidently use the service again for future needs and refer others.

What people talk about most

Staff

Consumers consistently report positive experiences with staff, highlighting their professionalism, knowledge,... See more

Service

Users describe positive interactions with service, consistently highlighting the professionalism, knowledge,... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting excellent communication and support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Viraj has provided a first class service from start to end during our remortgage - keeping us updated and informed at every step of the way. He’s extremely knowledgeable and professional, whilst provi... See more

Rated 5 out of 5 stars

Michaela has been amazing from start to finish during my mortgage process. She is clearly extremely knowledgeable and passionate about what she does. She has spent a great deal of time speaking to me... See more

Rated 5 out of 5 stars

Highly recommend M.E.C Mortgages! Michaela was amazing from start to finish, she took the stress out of the moving process, found us a great mortgage, and even dealt with the solicitors which saved us... See more

Rated 5 out of 5 stars

We had a fantastic experience with Michaela. From the very beginning, she was professional, approachable, and incredibly knowledgeable. She took the time to explain everything clearly, answered a... See more


Company details

  1. #59 of 89 best companies in Mortgage broker

Written by the company

M.E.C Mortgages works directly with hundreds of high street and specialist mortgage providers to give you whole of market advice, with thousands of different rates, exclusive products and options for you at whatever stage of your journey you may be. We want to offer that special touch, becoming your personal mortgage broker for all your needs throughout your financial future. With advice offerings for first time buyer, help to buy, homemovers, remortgage, buy-to-let, commercial, Adverse credit, debt consolidation and more we’ve got you covered. Call us today and let the M.E.C Mortgage family welcome you and help you on your homebuying journey. It would be our pleasure to show you how we do things differently.


Contact info

4.9

Excellent

TrustScore 5 out of 5

152 reviews

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4.9

All reviews

(152)

37 reviews in the last 12 months

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Rated 5 out of 5 stars

Highly recommend!

Michaela was amazing, I had a difficult purchase as my flat as the first fell through and Michaela and the team at M.E.C was so helpful supported me through the whole thing and took time to explain parts of the process. I highly recommend M.E.C Mortgages!

19 October 2022
Rated 5 out of 5 stars

5 star service throughout

Michaela and her team were an absolute pleasure to deal with. They are extremely responsive and answer all questions first time which made things so efficient. Would highly recommend them.

29 September 2022
Rated 5 out of 5 stars

Michaela is so great to work with

Michaela is so great to work with. She takes the time and effort to really get you the best deal and to explain all the options to you. I just completed on a commercial mortgage and plan to use Michaela again for my personal one. 100% recommend.

20 September 2022
Rated 5 out of 5 stars

Fantastic service

I cannot speak highly enough about Michaela and the service I received from MEC mortgages. From the start Michaela took time to understand what I needed - and fully grasped the somewhat unusual circumstances I had. She was fast, efficient and quickly came up with a mortgage option that I would never have seen/considered if I hadn't had her advice. Her service went beyond just that though and she maintained regular contact making sure everything was progressing smoothly and as it should. MEC mortgages were recommended to me by friends and I am so pleased I contacted them. I had complete confidence in what was clearly a very transparent and impartial service - and dealing with someone who essentially dealt with all of the stress on my behalf! I would thoroughly recommend giving MEC mortgages a go - the mortgage minefield was made so much easier by having someone who not only understood it all but was definitely on your side and wanting to get the best deal for you!

15 August 2022
Rated 5 out of 5 stars

We can't thank Michaela enough

We cant thank Michaela enough, she made our dreams a reality as cheesy as that may be. We live in Scotland and sought advice from a recommended local mortgage broker last year, who in short told us what we wanted was unachievable and not likely for several more years. After a brief chat with Michaela she said the complete opposite and we are now living in our new home thanks to her. She went over and beyond on multiple occasions as it wasn't the most straight forward mortgage, she kept us informed all the way and gave so much additional guidance we really wouldn't have been able to do this without her. Would recommend to anyone and everyone, thank you again Michaela.

26 July 2022
Rated 5 out of 5 stars

Mortgage

Michaela has been very helpful throughout the rather protracted process of purchasing our house in Frome. Highly recommended

8 July 2022
Rated 5 out of 5 stars

We can't thank Michaela enough !

We can't thank and recommend Micheala enough. Michaela was fantastic in finding us the right mortgage for the new house we were pursuing.

We had a couple of bumps on the way and that house fell through. My wife and I were dealing with some serious personal/family issues at the time and Michaela was brilliant in moving everything to the house we were now homing in on and even extending our offer which was about to expire.

Michaela took so much stress away from us. We've been in our amazing house for 4 weeks now and Michaela made that happen.

I've even recommeneded Michaela to a friend who was about to lose his purchase as his lender was taking forever. His purchase is now back on track !

10 June 2022
Unprompted review
Rated 5 out of 5 stars

Had Michaela details passed through…

Had Michaela details passed through from a family member and would definitely recommend.
Michaela Was extremely helpful and friendly throughout the whole process. Always contactable with any questions we had as first time buyers. She even helped with the final stages with solicitors after her job was done.
Will definitely be using her services again!

21 April 2022
Rated 5 out of 5 stars

Incredibly helpful and efficient

Michaela has been amazing throughout the whole process. As first time buyers, we were very unsure on everything. Michaela helped explain everything easily so we would understand, and did everything so quickly.

It made our first buying experience very pleasant and would absolutely recommend her to anyone looking for an advisor.

Thank you for everything!

21 April 2022
Rated 5 out of 5 stars

Couldn't recommend Michaela more highly

Michaela was brilliant at supporting me as a first time buyer and getting me onto the property ladder! She explained all my options clearly and patiently, was always at the end of the phone or email to answer any questions, kept me informed along the way and I always enjoyed speaking with her. I wouldn't hesitate to recommend Michaela at M.E.C Mortgages.

14 April 2022
Unprompted review
Rated 5 out of 5 stars

Highly recommend!

We cannot thank Michaela enough for all she did for us in our journey to buying our first family home. The process was new to us both yet no question was too stupid (and trust me I had maaany questions!)
Michaela worked fast and efficiently, making it an incredibly smooth process and we highly recommend her to anyone needing a mortgage broker.

12 March 2022
Rated 5 out of 5 stars

Amazing

You made what could have been a stressful time, stress free thanks to all your support and help! You took so much time to explain everything (over and over) when we didn’t understand things and nothing was too much to ask. You are amazing and we can’t thank you enough!!

28 February 2022
Rated 5 out of 5 stars

Can not recommend M.E.C Mortgages and…

Can not recommend M.E.C Mortgages and Michaela enough.
Michaela helped us remortgage, amazing service, professional, very knowledgeable, on hand if we had any questions, personal service.
We will be using Michaela in the future.

7 February 2022
Rated 5 out of 5 stars

Fantastic Service!

Michaela has been integral in the purchasing of our new home. As is always the case, there were a few bumps in the road in buying our new home but Michaela was there whenever we needed her (including replying during evenings and weekends) always offering to help in any way she could. She was always there to offer advice for various aspects of house buying! Michaela is a highly professional, helpful, approachable and friendly person and we can’t thank MEC Mortgages enough for ensuring such a smooth transition to our new home!

31 January 2022
Rated 5 out of 5 stars

Thank you, you’re amazing!

Michaela you have been amazing! Thank you so much for your all your incredible help and hard work in helping us buy our new home. I have dealt with other brokers in the past that have made things complicated and hard to understand the process but I would highly recommend MEC mortgages and have done already to friends and family.

Thank you again for all your help :)

11 January 2022
Unprompted review

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