MedifintechReviews 

624
TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 132 reviews, reviewers overwhelmingly had a great experience with this company, frequently highlighting the exceptional service and the knowledgeable, responsive staff. Customers consistently praise the team for their efficiency and expertise in navigating complex financial matters, especially concerning NHS pensions, making daunting processes feel straightforward. Many people appreciate the quick response times and the clear, easy-to-understand explanations provided, which significantly aids in planning and decision-making. The user experience is often described as smooth and user-friendly, with reviewers noting the minimal time commitment required and the proactive support received throughout various processes.

What people talk about most

Service

Clients share positive opinions on service, consistently describing it as superb, excellent, and faultless.... See more

Staff

Customers consistently note positive experiences with staff, describing them as attentive, professional, and... See more

Response time

Reviewers highlight positive aspects of response time, with many praising the clear communication and quick... See more

Customer service

Customers had positive experiences with customer service, expressing gratitude for the clarity and... See more

User experience

People report positive experiences with user experience, consistently finding the process easy, clear, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Every NHS doctor or dentist needs the help of Jack Needham and Medifintech. He helps you to access and analyse your entire service, and with all your forms online - walking you through everything step... See more

Rated 5 out of 5 stars

Very useful to help my planning. Very knowledgeable and extremely responsive. I have tried a number of providers of this type of advice and wish I come to MediFinTech early. I would highly recommend t... See more

Rated 5 out of 5 stars

Thank you to all the staff who helped me at Medfintech. I didn’t understand how to interpret the information sent to me in my annual allowance pension statements despite listening to a number of pres... See more

Rated 5 out of 5 stars

I had a productive meeting with Jack today. He went over my pension position which I had been worried about. He produced a set of charts with projections based on different senarios all of which were... See more


Company details

  1. Alternative Financial Services

Written by the company

We provide NHS Pension analysis for Financial Services and Accountancy firms, as well as for professional bodies and individual members. To register for our report service please copy this link into your browser: https://forms.office.com/r/RbGL43ut41


Contact info

5.0

Excellent

TrustScore 5 out of 5

624 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(624)

116 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Service

The whole process from start to finish was straightforward with clear communication throughout. The team made what I felt was a complex problem seem straightforward and I felt fully supported in the submission process. Thank you for all your help.

2 September 2025
Unprompted review
Rated 5 out of 5 stars

Really helpful and straightforward sort…

Really helpful and straightforward sort out of my complex AA McCloud tax re calculations , advice also given re: how to claim back and send through SE request. I really did not want the extra stress and hassle of this and wanted it to be accurate (finally)! Fully recommend.

30 August 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding

Outstanding , workout the seemingly impossible to fathom nhs pension options and explained them so well I feel able to decide what to do and when.

18 August 2025
Unprompted review
Rated 5 out of 5 stars

MediFintech - Elisha

Elisha has been superb throughout. Very knowledgeable and quick to respond to all of my queries. The data was presented in a comprehensive and in depth way, it has been invaluable in helping me to decide how to proceed with my pension plans. I cannot recommend the team highly enough.

20 August 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service and took away my anxiety

The whole process of going through the annual allowance reassessment process for someone who has incomplete tax records and no accountant was so daunting. The team at Medifintech made the whole process easy. They were so responsive and fantastic at communicating. A special thanks to Jack in the team who was very patient and gave me free one to one time. I cannot thank them enough and would highly recommend them to anyone trying to go through this process with no specialist support.

21 August 2025
Unprompted review
Rated 5 out of 5 stars

I found Medifintech really useful

I found Medifintech really useful in quickly and simply explaining the complexities of the NHS Pension, particularly around the implications of the McCloud Judgement. I found the team very helpful, knowledgeable and efficient and the service is well worth the cost, a lot of which is recoverable.

16 August 2025
Unprompted review
Rated 5 out of 5 stars

exceptional skill, knowledge, understanding and professionalism from the team at Medifintech.

After 5 years of significant stress and wasted time due to ridiculous complexity of the NHS pensions system compounded by employer pay mistakes it has been such a relief to be met with exceptional skill, knowledge, understanding and professionalism from the team at Medifintech. I can't speak highly enough of Jack and Graham and their ability to rapidly reassure and finally resolve this nightmare of pension and tax complexity. I am now confident I have the correct figures submitted and a clear idea of what my pension future holds. I also have sound and relevant advice about what will and will not help me maximise my options.
If you are still struggling with AA charges, pension reports or Remedy calculations don't hesitate to contact them - they will make it feel easy and they will get it right for you. 100% recommend!

14 July 2025
Unprompted review
Rated 5 out of 5 stars

Superb service from the team at…

Superb service from the team at Medifintech (and specifically Graham). They provided simple and clear information in what was a very complex recalculation. Excellent communciation and well worth the money spent! Highly recommended

9 July 2025
Unprompted review
Rated 5 out of 5 stars

Complex problems solved simply

This was a very complex problem to understand and well beyond most people. The team at Medifintech explained it all step by step and helped to navigate a minefield of terminology and forms. Very helpful and frankly could not have done it without them.

23 July 2025
Unprompted review
Rated 5 out of 5 stars

Medifintech have already done extensive…

Medifintech have already done extensive work on my pension calculations. Following receipt of my pension statement, Jack readily agreed to review it in comparison to their calculations - both were broadly in agreement, some differences were related to a NHSBSA mistake - at no charge. Very grateful for the reassurance.

28 July 2025
Unprompted review
Rated 5 out of 5 stars

Efficient, accurate and clear. This team are experts.

I was introduced to them by a highly reliable contact of mine for McCloud Remedy. I found Medifintech highly knowledgeable in the whole area of NHS pensions. I was impressed by not only their depth of knowledge, but also their thorough familiarity with the patterns of mistakes and missteps that take place. Email instructions are clear and the Sharepoint for storing information makes the whole process efficient. I wish every service I deal with is as smooth as this team.
I needed extra service which was provided to a high standard and for free. Thank you Medifintech.

10 July 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look