Medusa Auto Detailing Reviews 

176
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 60 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the exceptional quality of the car cleaning service, noting that interiors look completely brand new and spotless after every visit. Consumers are truly impressed by the thoroughness of the work, emphasizing that no part of the vehicle is ever missed during the process. Some reviewers were happy with the prompt arrival times and how efficiently the entire detailing appointment is handled from start to finish. People also appreciate the friendly communication and professional attitude shown by the staff, making each interaction exceptionally pleasant and reassuring. Many individuals express strong loyalty, mentioning they will definitely book future maintenance and recommend the business to others.

What people talk about most

Service

Users describe positive interactions with service, highlighting diligent staff who arrive on time and... See more

Staff

Clients share positive opinions on staff, consistently praising their professional, friendly, and reliable... See more

Quality

Customers consistently note positive experiences with quality, stating that their vehicles look brand new and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had booked a New Car / Protection Detail. Leo and Dawood from Medusa arrived and worked diligently cleaning the car inside and out and applying the ceramic coating as per the detailing package. Bot... See more

Rated 5 out of 5 stars

Great job on cleaning the soiled interior of my car - floor carpeting now looks like new, other elements also got good attention. Easy to use online booking system, clear comms over WhatsApp. Flexible... See more

Rated 5 out of 5 stars

Had my Subaru standing unused under a tree for 10 months. Needed a good exterior clean and mild interior tidy up. Lewis from Medusa Auto Detailing arrived exactly at time promised and thoroughly sor... See more

Rated 5 out of 5 stars

I had an incredible experience with Leo from Medusa Auto Detailing! From start to finish, he was friendly, professional, and extremely polite. But most importantly — the results were unbelievable. W... See more


Company details

  1. Valeting service

Written by the company

LONDON’S FINEST MOBILE AUTO DETAILING BROUGHT TO YOUR DOORSTEP.


Contact info

4.8

Excellent

TrustScore 5 out of 5

176 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.8

All reviews

(176)

60 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service

Excellent service! Lewis was professional from start to finish, with excellent attention to detail. Once the car was cleaned inside and out, it looked like a new car. Well done to Lewis on hoovering out all the German Shepard fur! Lewis offered advice at the end, when showing me around the car, to explain what would be needed to get rid of the scratches and scuffs, but I didn't feel pressured into buying/booking anything. Overall a fabulous job and would highly recommend this company to everyone!

22 March 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Simple to book, great communication. V happy with the mould and sanitation clean my car received. Thank you Dillion and Lewis!

14 February 2024
Unprompted review
Rated 5 out of 5 stars

I can't say enough good things about…

I can't say enough good things about Medusa Auto Detailing. Their mobile valeting service is a game-changer. The team arrived at my home and transformed my car into a showroom-worthy beauty. They were meticulous in their work, ensuring every inch of my car was cleaned to perfection. The results were outstanding, with a spotless interior and a gleaming exterior. The team was friendly, professional, and went above and beyond to exceed my expectations. I highly recommend Medusa Auto Detailing for their exceptional service

6 February 2024
Unprompted review
Rated 5 out of 5 stars

Amazing job

Needed a fairly last minute valet and the guys got me booked in quickly. I work with dogs and my car tends to be a bit of a mess but they did an amazing job, not a dog hair in sight! Really pleased, will definitely use Medusa’s services again.

2 January 2024
Unprompted review
Rated 5 out of 5 stars

Would book again for detailing and…

Would book again for detailing and wash. Fantastic service from the entire team. Even came back to rectify a very small imperfection. Trustworthy and pay attention to detail. Well done.

11 September 2023
Unprompted review
Rated 5 out of 5 stars

Keith and Phil did a fantastic job on…

Keith and Phil did a fantastic job on the interior. I couldn't be happier.
Meticulous attention to detail, no part of the inside was untouched.The car was fairly clean to start with - but they somehow manage to take it to another level.
Professional detailing of the highest order.

Would highly recommend. 10/10

10 August 2023
Unprompted review
Rated 5 out of 5 stars

I have been using Raj and Medusa since…

I have been using Raj and Medusa since last year for detailing and maintenance valeting of my M2 Competition and have been very impressed with the professionalism and level of service I have received. More importantly, my car looks absolutely incredible. Highly recommend

18 February 2023
Unprompted review

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