Miinto España 

Hello, i just open my brand new shoes to try on and its a real Brock, the
rear part of the right shoe with the inscription ´´PREMIATA´´ is completely
incorrectly glued and this is clearly visible. Also on the front part of
the same shoe there is a glue on which do not wear off , which should not
be there. I have worn the 'PREMIATA' for many years, I have never seen or
had such a defect. I am disappointed. I have attached photographs to prove
it.
How will you solve this problem? I would like a refund.
I look forward to hearing from you as soon as possible. I already send an email to miinto and premiata, but nobody answer my 5days!! Worse experiance ever.
Regards.
Gabrielius Kolesnikovas

very very bad website, horrible shopping experience , they delivered completely different product and charge for return fees

Super nice the online assistant Kordian K !! All perfect!!

My experience was a disaster. The pair of sneakers I bought from them took a whole month to arrive. The pick-up point was closed when the transporter arrived, and they returned my package directly to its origin. I had to claim it several times via different ways: emails first - which they didn't respond to - and finally an English chat. My package finally arrived a month after I bought it. I'll never purchase anything else from them.

Patricko helped me with a question regarding my order 194678 and he resolved my question and provided excellent service.

10 days after ordering my parcel I have no news about what the status is and no one tells me what’s going on

Absolutely enchanted with MIINTO. Other firms, such as CETTIRE, should take a leaf out of MIINTO’s book, all the more so since MIINTO are very quick to deliver orders and have a rather attentive customer service.

I bought some shoes on the Miinto website from a seller called APE FASHION STORE. The box arrived broken. The same day I received the item I sent photos reporting this problem to the miinto support email and they told me that there was no problem and that they would inform the boutique. The shoes turned out to be too big, so I returned them. The boutique rejected my return because of the broken box, which I did not break. That was the boutique's problem for not protecting the item well and the delivery company's fault for not being more careful. I am not gonna lose almost 150€ because of a CARDBOARD BOX that I didn’t even break.
I will never buy from Miinto again, I do not recommend that you do so either.
If the issue is not solved i will file a police report.
PD: It is february 9th and i am still waiting for my refund. The issue HAS NOT been solved yet.

The item did not send on time and customer service did not notice. Only when I reach to them, they tried to solve but even with my follow up, the item is still processing and it will arrive in 2 weeks later

Great experience, fast shipping and good customer service overall experience. Quality as described original products.

This company are a scammers, don’t buy from them! I paid 400€ for a jacket and I received an empty box. I reached out to them for help and they ignored me so I am going to call the police.

Great deal and execellent delivery

All contact with Miinto is a great experience. They make a big difference compared to all the other online shops at the moment. They respond quickly, send items quickly and resolve any issue, doubt or situation very gracefully. I have never had any bad experience. Thank you so much for the customer experience.

Amazing!!! Saint Laurent sunglasses were 100% with all official packaging. Arrived quickly.

I must admit that I love the the offers in certain products, and the delivery time is amazing, super fast. But I had a problem with a bag, it was faulty and the claim process and the money return has taken almost a month. Too long for my taste. The customer care team has been great at answering me fast everytime I wrote them, but the claim procees should be shorter.

Everything was perfect. Thank you