Ordered an item and confirmation received I will get it within 1-5 working days. I've got email my item is delaying and expected witing 8 working days. Hopefully that will happen. Good thing, I've rec... See more
Miinto España
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See what reviewers are saying
Would be better if article was sent to my address directly as I put it when I made the purchase. Also not sure about how the return system works, hopefully it is great.
All contact with Miinto is a great experience. They make a big difference compared to all the other online shops at the moment. They respond quickly, send items quickly and resolve any issue, doubt or... See more
Company replied
I must admit that I love the the offers in certain products, and the delivery time is amazing, super fast. But I had a problem with a bag, it was faulty and the claim process and the money return has... See more
Company replied
Company details
Written by the company
Miinto es una plataforma global de moda que conecta a las personas mejor vestidas del mundo con una selección única de moda local premium, de lujo y cuidadosamente seleccionada. Debido a que somos un colectivo de tiendas físicas independientes a cargo de su propio inventario, cada pedido es atendido cuidadosamente por personas apasionadas que trabajan en las mejores boutiques de moda del mundo. ¿Quieres conocer más? Visítanos en www.miinto.es Si tienes alguna pregunta, nuestros agentes de Atención al Cliente están listos para ayudarte las 24 horas del día, todos los días de la semana mediante chat.
Contact info
Everything great as always !!
Everything great as always !!! Thank u Miinto
6 April 2023
Unprompted review
Reply from Miinto España
Good morning Emilia,
Thank you for taking the time to write this comment. 😊
We are very happy to know that you’ve had a good experience in Miinto. If you need any further assistance please let us know, we will be more than happy to help.
In the meantime, I hope you are enjoying your hoodie. ✨✨✨
Visit us soon! 👋 👀
I wish you a very lovely day!
🍀
Joaquín
Miinto Customer Success Team
Perfecto!!!!!!!
24 March 2023
Unprompted review
Reply from Miinto España
Buenos días Enrique,
Gracias por tomarse el tiempo para escribir este comentario. 😊
Que alegría saber que has tenido una buena experiencia en Miinto. Si necesita más ayuda, háganoslo saber, estaremos encantados de ayudarle. ✨✨✨
¡Pase pronto a saludarnos! 👋 👀
¡Le deseo un viernes muy agradable!
🍀
Joaquín
Miinto Customer Success Team
Reply from Miinto España
Good morning!!!
Thank you for taking the time to write this comment. 😊
We are very happy to know that you’ve had a good experience in Miinto. If you need any further assistance please let us know, we will be more than happy to help.
In the meantime, I hope you are enjoying your order. ✨✨✨
Visit us soon! 👋 👀
I wish you a very lovely day!
🍀
Joaquín
Miinto Customer Success Team
Very good selection of clothes with a…
Very good selection of clothes with a good price. After the purchase, they send a code for an additional discount - a good marketing ploy. thus attract me and I do not buy in other stores. Fast delivery, no problem to return if it doesn't fit. So everything is perfect!
29 January 2023
Unprompted review
Reply from Miinto España
Dear Svetlana,
thank you for your feedback. ✨
I am happy to read that you are satisfied with Miinto bearing in mind our discount codes and a fast delivery process. I hope we will see each other very soon! 🌹
Oliwia,
Miinto Customer Success Team
Great service
With regard to the order 146867 I received great service from Kinga. She answered real quick and follow the issue until she have me the answer.
Thanks so much
19 January 2023
Unprompted review
Reply from Miinto España
Dear Marian,
thank you for your feedback. ✨
I am happy to read that you received support from Kinga and you are satisfied with it. I hope we will see each other very soon!
Have a good day. 😊
Oliwia,
Miinto Customer Success Team
The customer service process is great…
The customer service process is great if you are served by Jakub A. He is very friendly!
16 January 2023
Unprompted review
Reply from Miinto España
Dear Maria,
thank you for your feedback. ✨
I am happy to read that you are satisfied with Miinto, especially with Jakub's service. 👌 I hope we see each other very soon!
Have a great day!
Oliwia,
Miinto Customer Success Team
I received a very good attention with Jakub
I received a very good attention with an issue I had with my order! Jakub was so kind with me!
15 January 2023
Unprompted review
Reply from Miinto España
Dear Carla,
thank you for your feedback. ✨
I am so happy to read that you are satisfied with Miinto and from the fact that Jakub has resolved your issue. I hope we see each other very soon!
Have a great day! 🌹
Oliwia,
Miinto Customer Success Team
Every time I have bought
Every time I have bought, they have sent it to the place of billing and never to the place of delivery that I have put
10 December 2022
Unprompted review
Reply from Miinto España
Good morning J. Cornet,
thank you for your feedback.
I am sorry to read about the inconvenience that has happened during your purchase. I would like verify the issue and clarify it but your contact details are missing.
I am looking forward for your actualization and as soon as possible, I would contact you via email address. 👌
Have a good day!
Oliwia,
Miinto Customer Success Team
Wrong size sent!
3 January 2023
Unprompted review
Reply from Miinto España
Good morning Jimmy,
thank you for your feedback.
I am sorry to read that you have received wrong size of your item. This situation should never have happened therefore I will contact you via email to clarify this situation.
In the meantime, I wish you a great day! 🌹
Oliwia,
Miinto Customer Success Team
I bought my husband shoes and the size…
I bought my husband shoes and the size was big. Miinto has amazing customer service and return policy. Delivery also fast.
4 January 2023
Unprompted review
Reply from Miinto España
Good morning, Ozlem,
thank you for your feedback. 👌
I am happy to read that you are satisfied with the Miinto, considering our customer service and return process.
Hope to see you soon on next purchase! ✨
Oliwia,
Miinto Customer Success Team
Julia could finally help me with my…
Julia could finally help me with my problem of sending back my parcel with DHL.
21 December 2022
Unprompted review
Reply from Miinto España
Good morning Elma,
Thank you very much for taking the time and leaving us this review. 😊
I am glad that my colleague Julia has been able to provide you with good support and that this has ensured a good experience on Miinto. I hope he is really enjoying his new sweater. ✨✨✨
I hope you can visit us soon. 🙏
I wish you a very happy holidays.
🍀
Joaquín
Miinto Customer Success Team
was sent wrong size
was sent wrong size. when i told minto the problem i was told that they had sent me the right size, which i have the receipt saying the correct size. they told me to return it and buy it again but i bought it in the sale and its not the same price anymore, im not happy with this
19 December 2022
Unprompted review
Reply from Miinto España
Good morning, Anthony,
thank you for your feedback.
I am sorry to read that you have received a wrong size of the item. 😒 I will investigate what has happened and why the mistake occurred and of course contact you via email.
Have a good day and merry Christmas. 🎄🎅
Oliwia,
Miinto Customer Success Team
Reply from Miinto España
Buenos días Joana,
gracias por su opinión.
Siento mucho leer que su experiencia no fuera muy buena. Verificaré su caso y me pondré en contacto con usted por correo electrónico para darle una solución al respecto.
Mientras, le deseo un bonito día. 🌹
Oliwia,
Miinto Customer Success Team
Quick response and helpful team
I had some problems with my order and they have been super fast and helpful solving everything. Second time I've bought in Miinto. Not the last one.
30 November 2022
Unprompted review
Reply from Miinto España
Good morning Olga,
Thank you for taking the time to write this comment. 😊
What a joy to know that you’ve had a good experience in Miinto. If you need any further assistance please let us know, we will more than happy to help.✨
Please, stop by soon and say hi!, 👋 👀
I wish you a very nice day!
🍀
Joaquín
Miinto Customer Success Team
Reply from Miinto España
Good morning,
Thank you for taking the time to write us this comment. 😊
We are very happy to hear you’ve had a good experience in Miinto. If you need any help please let us know, we will more than happy to take care of it.✨
Please, stop by soon and say hi!, 👋 👀
I wish you a very nice day!
🍀
Joaquín
Miinto Customer Success Team
Great customservice
Great customservice who helped me with returning items! Made it very easy for me.
17 November 2022
Unprompted review
Reply from Miinto España
Good morning Kristine,
Thank you for taking the time to write this comment. 😊
What a joy to know that you’ve had a good experience in Miinto. If you need any further assistance please let us know, we will more than happy to help.✨
Please, stop by soon and say hi!, 👋 👀
I wish you a very nice day!
🍀
Joaquín
Miinto Customer Success Team
Questions about a coat
I had some doubts about a coat.
I contact through a live chat and they solved all my questions.
Quickly and helpful.
23 October 2022
Unprompted review
Reply from Miinto España
Good morning Carlos,
Thank you for taking the time to write this comment. 😊
What a joy to know that you’ve had a good experience in Miinto. And that my colleague offered you the information you needed. ✨
Please, stop by soon and say hi!, 👋 👀
I wish you a very nice day!
🍀
Joaquín
Miinto Customer Success Team
Reply from Miinto España
Good morning Ivan,
thank you for your feedback. ✨
I am so happy to read that you are satisfied with your purchase, including fast delivery! I hope we will see each other soon. 🙏
Have a good day!
Oliwia,
Miinto Customer Success Team
My order it delayed
14 October 2022
Unprompted review
Reply from Miinto España
Good morning Maria,
thank you for leaving your feedback.
I am sorry to read that your order has been delayed. As I have wrote you in the email, we keep in touch with our Partner and we have prioritize this case to update you as fast as possible.🙏 Sorry for the inconvenience!
Regards,
Oliwia,
Miinto Customer Success Team
The item was just as described
The item was just as described, the shipping was so fast 👍🏻
Will definitely repurchase from Miinto
20 September 2022
Unprompted review
Reply from Miinto España
Good morning,
thank you for your feedback! 😇
I am happy to read that you are satisfied with Miinto and from the fact, that you will repeat this experience once more!
We are looking forward to hearing from you and in the meantime, I wish you a great day. ☀️
Oliwia,
Miinto Customer Success Team
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