Ordered an item and confirmation received I will get it within 1-5 working days. I've got email my item is delaying and expected witing 8 working days. Hopefully that will happen. Good thing, I've rec... See more
Miinto España
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See what reviewers are saying
Would be better if article was sent to my address directly as I put it when I made the purchase. Also not sure about how the return system works, hopefully it is great.
All contact with Miinto is a great experience. They make a big difference compared to all the other online shops at the moment. They respond quickly, send items quickly and resolve any issue, doubt or... See more
Company replied
I must admit that I love the the offers in certain products, and the delivery time is amazing, super fast. But I had a problem with a bag, it was faulty and the claim process and the money return has... See more
Company replied
Company details
Written by the company
Miinto es una plataforma global de moda que conecta a las personas mejor vestidas del mundo con una selección única de moda local premium, de lujo y cuidadosamente seleccionada. Debido a que somos un colectivo de tiendas físicas independientes a cargo de su propio inventario, cada pedido es atendido cuidadosamente por personas apasionadas que trabajan en las mejores boutiques de moda del mundo. ¿Quieres conocer más? Visítanos en www.miinto.es Si tienes alguna pregunta, nuestros agentes de Atención al Cliente están listos para ayudarte las 24 horas del día, todos los días de la semana mediante chat.
Contact info
Reply from Miinto España
Buenos días Stephanie,
gracias por su reseña.
Siento mucho leer que aún no haya recibido su pedido. Ya me he puesto en contacto con usted por correo electrónico para proporcionar una solución en este caso.
Espero su respuesta y le deseo un bonito día.
Oliwia,
Miinto Customer Success Team
Reply from Miinto España
Hello Dean,
thank you for your feedback. ✨
I am so glad to read that you are satisfied with Miinto. I hope we will see you soon!
Have a good day. ☀️
Oliwia,
Miinto Customer Care
courtesy and professionalism
When sending a product in the wrong size, the Customer Care has contacted the store and organized the new supply and the sending back of the wrong product. I thank Mrs. Maria for the excellent assistance.
18 July 2022
Unprompted review
Reply from Miinto España
Dear Enrico,
thank you for your feedback. ✨
I am so happy to read that you are satisfied with our Customer Service and from the fact, that Maria provided the excellent assistance. 🌺
I hope to see you soon on Miinto!
Oliwia,
Miinto Customer Care
Excellent and fast customer service and…
Excellent and fast customer service and refund on return. Great prices as well.
12 July 2022
Unprompted review
Reply from Miinto España
Hi Irene,
Thanks for your comment. 😍
I am glad to see that you liked our services!
I would like to thank you for his words, and hopefully we see you soon!
Have a lovely day! 🎀
Aga
Miinto Customer Care
Reply from Miinto España
Hi Marina,
Thank you so much for your comment!
We are more thank pleased to hear that you liked our services 😍
Anything you need, we are here to help you. ❤️
Have a nice weekend!
Aga,
Miinto Customer Care
Was good purchase process
Was good purchase process.
Good dispatch and delivery time.
Quality bag at a dicent price.
Thank you.
5 July 2022
Unprompted review
Reply from Miinto España
Dear Customer,
thank you for your opinion ⭐️
I am glad that you are satisfied with our service, shipping, and your purchase. At Miinto we strive to offer the best brands at great prices. 😊
Have a great day and see you soon at Miinto.
Silvana,
Miinto Customer Care
Reply from Miinto España
Estimado Aaron,
Gracias por su mensaje. 🌺
Estoy encantada de oír que su experiencia con nosotros fue satisfactoria. ⭐
Espero verle pronto y que la siguiente experiencia con nosotros sea, como mínimo, igual de buena. 😊
Aleksandra
Miinto Customer Care
Very quick and satisfaying answer by…
Very quick and satisfaying answer by Adrian S. Asociado
19 May 2022
Unprompted review
Reply from Miinto España
Buenos días Ninico,
Muchas gracias por su mensaje y por sus palabras. 😉
Me alegra oír que esté contento con su compra en Miinto. Hacemos todo lo posible para ofrecer a nuestros clientes el mejor servicio. 🥰
Espero verle pronto de nuevo.
¡Que tenga un bonito día! 🌹
Aleksandra
Miinto Customer Care
Maravilloso todo perfecto
7 May 2022
Unprompted review
Reply from Miinto España
Estimado Jose,
Gracias por su mensaje. 🌺
Estoy encantada de oír que su experiencia con nosotros fue satisfactoria. ⭐
Espero verle pronto y que la siguiente experiencia con nosotros sea, como mínimo, igual de buena. 😊
Aleksandra
Miinto Customer Care
Customer service
Customer service:
In order to my bad experience I have to add in all honesty that Miinto has reacted immediately, they returned the difference and offered me a voucher for my next purchase on their web. I might reconsider and will buy because all need a second chance and mistakes can happen.
6 May 2022
Unprompted review
Reply from Miinto España
Estimada Noelle,
Gracias por su opinión. 😍
Estoy contenta ver que le ha gustado nuestro servicio de atención al cliente.
Me gustaría agradecerle sus palabras. 🌸
¡Ojalá le veamos pronto! 🎀
Aleksandra
Miinto Customer Care
I have always had a great experience…
I have always had a great experience with Miinto.es customer service. They have always exceeded my expectations.
I just finished speaking to Robert. J and he provided a great service.
Great customer service team Miinto !!
2 May 2022
Unprompted review
Reply from Miinto España
Good morning Wine,
Thank you for taking the time to write this comment. 😊
What a joy to know that you’ve had a good experience in Miinto, I will let Robert know about it!
Hope you're enjoying your shoes a lot ✨
Please, stop by soon and say hi!, 👋 👀
I wish you a very nice day!
🍀
Joaquín
Customer Care
I am the person who placed the order of…
I am the person who placed the order of Air Jordans, got my item delivered real quick thanks Marcel for helping me out, have a great day , good store!
29 April 2022
Unprompted review
Reply from Miinto España
Dear Christ,
thank you for your feedback! 🌻
I am very pleased that we were able to reach an agreement and that you are now a satisfied customer.
I hope to see you shopping again soon. 🌷
Regards,
Oliwia,
Miinto Customer Care
The service is perfect
28 April 2022
Unprompted review
Reply from Miinto España
Dear 吉书艺
thank you for your feedback. 🌷
I am so happy to read the opinion from one of our satisfied customers. It is a pleasure!
I hope to see you soon on Miinto and in the meantime, I wish you all the best. 🌞
Kind regards,
Oliwia,
Miinto Customer Care
Reply from Miinto España
Good morning Judith,
Thank you for taking the time to write this comment. 😊
What a joy to know that you’ve had a good experience in Miinto. And that your shoes have arrived quickly, I hope you’re enjoying them a lot!!! ✨👟✨👟✨
Visit us soon! 👋 👀
I wish you a very lovely day!
🍀
Great service
Great service, super fast delivery straight from the Denmark HQ.The Dr Marteen boots are great, fab quality and I benefitted from a store discount. Thank you very much Miinto, what a reputable company!
13 April 2022
Unprompted review
Reply from Miinto España
Good morning Kate,
Thank you very much for this comment. 😊
We are glad you had a good experience and most of all, that now you can enjoy your new item. ✨
Please stop by soon, and say hi! 🙏
Have a very nice day!
Aleksandra
Miinto Customer Care
Very happy with the product
Very happy with the product, fast delivery thank you.
13 April 2022
Unprompted review
Reply from Miinto España
Dear Carol,
Thank you for taking the time to write us this nice comment. 🙏
I am so glad to hear that your experience with Miinto has been nice and we are always happy to see you. 😊
Have a very nice day!
Aleksandra
Miinto Customer Care
It's all perfect!
6 April 2022
Unprompted review
Reply from Miinto España
Estimado Alvaro,
Gracias por su opinión. 😍
Estoy contenta ver que la experiencia con nosotros fue perfecta.
¡Ojalá le veamos pronto! 🎀
Aleksandra
Miinto Customer Care
Prompt service fast delivery
Prompt service fast delivery. Good as described. Excellent service
26 March 2022
Unprompted review
Reply from Miinto España
Good morning Sheila,
Thank you for taking the time to write this comment. 😊
What a joy to know that you’ve had a good experience in Miinto and that your shoes have arrived quickly, I hope you’re enjoying them a lot!!! ✨👟✨👟✨
Visit us soon! 👋 👀
I wish you a very lovely day!
🍀
Again I am very happy with my order
Again I am very happy with my order . It arrived very quick and the prices from Miinto are also very good !
Thank you Miinto team
17 March 2022
Unprompted review
Reply from Miinto España
Good morning Matthias,
Thank you for taking the time to write this comment. 😊
What a joy to know that you’ve had a good experience in Miinto. And that your hoodie has arrived quickly, I hope you’re enjoying it a lot ✨
Please, stop by soon and say hi!, 👋 👀
I wish you a very nice day!
🍀
Joaquín
Customer Care
Reply from Miinto España
Good morning Sara,
Thank you very much for this comment. 😊
We are glad you had a good experience and most of all, that now you can enjoy your new item. ✨
Please stop by soon, and say hi! 🙏
Have a very nice day!
Joaquin
Customer Care
🍀
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