Ordered an item and confirmation received I will get it within 1-5 working days. I've got email my item is delaying and expected witing 8 working days. Hopefully that will happen. Good thing, I've rec... See more
Miinto España
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See what reviewers are saying
Would be better if article was sent to my address directly as I put it when I made the purchase. Also not sure about how the return system works, hopefully it is great.
All contact with Miinto is a great experience. They make a big difference compared to all the other online shops at the moment. They respond quickly, send items quickly and resolve any issue, doubt or... See more
Company replied
I must admit that I love the the offers in certain products, and the delivery time is amazing, super fast. But I had a problem with a bag, it was faulty and the claim process and the money return has... See more
Company replied
Company details
Written by the company
Miinto es una plataforma global de moda que conecta a las personas mejor vestidas del mundo con una selección única de moda local premium, de lujo y cuidadosamente seleccionada. Debido a que somos un colectivo de tiendas físicas independientes a cargo de su propio inventario, cada pedido es atendido cuidadosamente por personas apasionadas que trabajan en las mejores boutiques de moda del mundo. ¿Quieres conocer más? Visítanos en www.miinto.es Si tienes alguna pregunta, nuestros agentes de Atención al Cliente están listos para ayudarte las 24 horas del día, todos los días de la semana mediante chat.
Contact info
Super rápido y fiable!
20 December 2021
Unprompted review
Reply from Miinto España
Estimada Berta,
le agradezco mucho que haya compartido su experiencia con nosotros. Gracias por apoyar las tiendas independientes.
¡Le deseo Feliz Navidad! 🎄
Oliwia,
Miinto Customer Care
Thanks to Aga K.
I'm very satisfied with the treatment received by Aga K., who has been very efficient and profesional.
14 December 2021
Unprompted review
Reply from Miinto España
Dear Usuari,
thank you for your feedback! 😇
I am very pleased to read that your experience with us was positive and that my colleague Aga managed to help you.
I hope to see you soon! 🌺
Good night,
Oliwia,
Miinto Customer Care
Used it for the first time and was…
Used it for the first time and was pleasantly surprised. My purchase was delivered earlier than I expected and I was thrilled to find a branded coat hanger inside as well! Very satisfied!
13 December 2021
Unprompted review
Reply from Miinto España
Dear Iain,
thank you for your review!
I am very pleased to read that your experience with us was positive and you are satisfied with your purchase.
I hope to see you soon! 😇
Oliwia,
Miinto Customer Care
Great service
Great service! Speedy shipping, great communication and the webchat is very helpful.
11 December 2021
Unprompted review
Reply from Miinto España
Dear Pablo,
thank you for your feedback! 💎
I am so glad to read that you are happy with our service, fast delivery and easy comunication with us.
Hope to see you soon in Miinto! 🌼
Have a good day,
Oliwia,
Miinto Customer Care
Reply from Miinto España
Dear Oana,
Thanks for your message 🥰
We are delighted to hear that your experience with us has been successful, especially with our service.
We hope to see you again soon 🙏
Have a nice day! 🌞
Silvana,
Miinto Customer Care
Super fast shipping
Super fast shipping
Product came packed as it should, amazing and feom the nearest warehouse.
Will def buy again
2 December 2021
Unprompted review
Reply from Miinto España
Dear Lulu,
thank you for leaving your positive opinion about Miinto. ⭐️
I am pleased that you are satisfied with your purchase and so happy to read this such a nice comment.
Enjoy your day and hope to see you soon. 😍
Oliwia,
Miinto Customer Care
Size was not the one I ordered and I…
Size was not the one I ordered and I have to send my order back thus waste time …
Stil waiting to know if available in the right size
30 November 2021
Unprompted review
Reply from Miinto España
Dear Bruno,
thank you for your feedback.
I am so sorry to read that you have received an incorrect product. In view of this situation, I have decided to contact you by e-mail and propose a convenient solution.
Hope to see you soon in Miinto and have a good day!
Oliwia,
Miinto Customer Care
Super fast delivery and arrived in a…
Super fast delivery and arrived in a nice box included the receipt. My best recommendations Miinto. Product as described.
I will return soon
29 November 2021
Unprompted review
Reply from Miinto España
Dear Customer,
Thank you very much for your review 🤗
At Miinto we try to provide the best service and to improve ourselves more every day. Stores prepare the orders with the best dedication.
I hope you come back to buy with us soon. And have a great week ☀
Silvana,
Miinto Customer Care
Reply from Miinto España
Dear Julia,
thank you for your feedback! ⭐
We are glad to hear that you are happy with your experience at Miinto. 😊
We hope to see you again at a later date!
Wishing you a lovely day. ❣️
Best regards,
Oliwia
Dominik S was very helpful on the…
Dominik S was very helpful on the online chat. Nothing was too much trouble and she answered all my questions. Many Thanks
23 November 2021
Unprompted review
Reply from Miinto España
Dear Beverley,
thank you for your feedback! ✨
I am glad that you are happy about our customer service and of the fact, that Dominik has resolved your doubts.
I hope to see you soon in Miinto!
Have a good day. 🥰
Oliwia,
Miinto Customer Care
Dominik S was super resolutive
Dominik S was super resolutive, helpful and fast with an issue that happened with my order.
100% recommended.
22 November 2021
Unprompted review
Reply from Miinto España
Estimado Cliente,
Muchas gracias por su reseña y por la confianza 😍
Pasaré su comentario a Dominik, seguro que estará encantado de leerlo 👌
Siempre cuando necesite asistencia puede contactarnos vía correo, chat o teléfono. Estamos a su entera disposición 😊
¡Espero volver a verlo por Miinto!
Que tenga un buen día ☀
Silvana,
Miinto Customer Care
Excellent service
Excellent service. Rapid and precise answers. Optimum shopping experience.
21 November 2021
Unprompted review
Reply from Miinto España
Dear Customer,
Thank you very much for taking the time to your excellent experience with us. Thank you for your trust, support of independent boutiques, and appreciation for our customer service. 😍
I hope to see you in Miinto soon. Have a nice weekend ☀
Silvana,
Miinto Customer Care
Reply from Miinto España
Dear Customer,
Thanks for your review 🤗
We are delighted to hear that your experience with us has been positive, especially with the shipment of your order.
We hope to see you again soon 🙏
Have a nice weekend! ☀
Silvana,
Miinto Customer Care
Excellent service Oliwia and Karolina
16 November 2021
Unprompted review
Reply from Miinto España
Estimado Héctor,
Muchas gracias por tomarse el tiempo en compartir su experiencia de comprar en Miinto ✨
Estamos encantados de oír que está contento con su pedido en Miinto. Pasaré su comentario a Oliwia y Karolina, seguro que estarán encantadas de leerlo.
Hacemos todo lo posible para ofrecer a nuestros clientes el mejor servicio 🥰
Esperamos verlo pronto de nuevo 🙏
¡Que tenga un buen día! 🌞
Silvana,
Miinto Customer Care
excellent service thank u Jay…
excellent service thank u Jay Petersen!!!
15 November 2021
Unprompted review
Reply from Miinto España
Estimada Beatriz,
Muchas gracias por su reseña y por la confianza 😍
Pasaré su comentario a Jay, seguro que estará encantado de leerlo 👌
Siempre cuando necesite asistencia puede contactarnos vía correo, chat o teléfono. Estamos a su entera disposición 😊
¡Espero volver a verla por Miinto!
Que tenga un buen día ☀
Silvana,
Miinto Customer Care
Excellent customer service!!
Excellent customer service!!! Thank you very much Oliwia K :-)
I bouth 3 pair of shoes yestreday and she help me to get the todays´full disocunt :-)
This is great news and I will buy again and again in Miinto given this customer service experience!!!
Thank you very much again Oliwia K. :-) :-):-)
11 November 2021
Unprompted review
Reply from Miinto España
Estimada Susana,
Muchas gracias por su reseña y por la confianza 😍
Pasaré su comentario a Oliwia, seguro que estará encantada de leerlo 👌 Me alegro mucho que esté contenta con las compras y descuentos que ofrecemos a nuestros clientes.
Siempre cuando necesite asistencia puede contactarnos vía correo, chat o teléfono. Estamos a su entera disposición 😊
¡Espero volver a verla por Miinto!
Que tenga un buen día ☀
Silvana,
Miinto Customer Care
Helped by Alicja K
I have talked to Alicja K. via chat and it has been really usefull. All my doubts with some purchase orders that involved the change of products have been solved in just 5 minutes. Thank you Alicja K.!! how efficient!
5 November 2021
Unprompted review
Reply from Miinto España
Dear Beatriz,
thank you so much for taking the time to give us your feedback about you experience with us, we truly appreciate this.❤️ It is great to see that Alicja gave you a good Customer Care experience. I will make sure to pass this to her as I'm sure she will be so happy.
I hope to see you back with us soon 😍
I wish you a great day,
Oliwia,
Miinto Customer Care
Bought a handbag from mi into and had…
Bought a handbag from mi into and had some issues with the delivery address. Alejandra was great! Very helpful & pleasant. Received the bag in 4 days in perfect condition.
3 November 2021
Unprompted review
Reply from Miinto España
Dear Rosa,
thank you so much for your feedback! 💌
I am glad that you are satisfied with your product and our services. I will pass your comment on to my colleague Alejandra who helped you!
I hope to see you soon! 🎈
Oliwia,
Miinto Customer Care
Reply from Miinto España
Dear Clare,
thank you so much for your feedback! 💌
I am so happy to read that you are satisfied with our services. I will pass your comment on to my colleague Dominik who helped you!
I hope to see you soon! 🎈
Oliwia,
Miinto Customer Care
I received my package in less than 5…
I received my package in less than 5 business days and this was excellent. The package was very well packed, I loved the shoes I got, but I made a mistake with the sizing and I needed help with a returning my package and Roksana k and Maria k were extremely helpful. I have never had an excellent customer service like this.
Miinto and their employees are beyond trustable.
Keep up the excellent work !!!
Wine Silvia Matavele
2 November 2021
Unprompted review
Reply from Miinto España
Dear Wine,
thank you for your feedback and for 5 stars.
I am very pleased to read that you are happy with your purchase and that my colleagues Roksana and Maria have helped with the return process. I hope this was not your last purchase and that we will meet again. 😍
In the meantime, I wish you a great day! ❤️
Oliwia,
Miinto Customer Care
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