Ordered an item and confirmation received I will get it within 1-5 working days. I've got email my item is delaying and expected witing 8 working days. Hopefully that will happen. Good thing, I've rec... See more
Miinto España
Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Would be better if article was sent to my address directly as I put it when I made the purchase. Also not sure about how the return system works, hopefully it is great.
All contact with Miinto is a great experience. They make a big difference compared to all the other online shops at the moment. They respond quickly, send items quickly and resolve any issue, doubt or... See more
Company replied
I must admit that I love the the offers in certain products, and the delivery time is amazing, super fast. But I had a problem with a bag, it was faulty and the claim process and the money return has... See more
Company replied
Company details
Written by the company
Miinto es una plataforma global de moda que conecta a las personas mejor vestidas del mundo con una selección única de moda local premium, de lujo y cuidadosamente seleccionada. Debido a que somos un colectivo de tiendas físicas independientes a cargo de su propio inventario, cada pedido es atendido cuidadosamente por personas apasionadas que trabajan en las mejores boutiques de moda del mundo. ¿Quieres conocer más? Visítanos en www.miinto.es Si tienes alguna pregunta, nuestros agentes de Atención al Cliente están listos para ayudarte las 24 horas del día, todos los días de la semana mediante chat.
Contact info
Great service received from Oliwia
Very happy with the attention received, responses to my questions were addressed very quickly and efficiently.
28 October 2021
Unprompted review
Reply from Miinto España
Dear Rafael,
thank you so much for you feedback! 😍
I am so happy to know that I have helped you.
I hope to see you soon on Miinto and I wish you a great weekend! ☀️
Oliwia
Miinto Customer Care
My experience was perfect.
27 October 2021
Unprompted review
Reply from Miinto España
Dear Customer,
Thank you so much for your opinion! 🙏🏼
I am glad to read that your experience with Miinto was positive!
I hope to see you again soon!
Wish you a great day! ☀️
Oliwia
Miinto Customer Care
Reply from Miinto España
Dear Customer,
thank you for your feedback! 🙏🏼
I am pleased to read that you are satisfied with your purchase.
We hope to see you again soon!
Have a nice day. 😍
Oliwia
Miinto Customer Care
Love the experience
23 October 2021
Unprompted review
Reply from Miinto España
Dear Customer,
Thank you so much for the feedback! 🙏🏼
We are glad to read that your experience with Miinto was positive!
We hope to see you again soon!
Wish you a wonderful weekend ☀️
Oliwia
Miinto Customer Care
fast & realiable
20 October 2021
Unprompted review
Reply from Miinto España
Dear Customer,
Thank you so much for the feedback! 🙏🏼
We are pleased to hear that you are happy with your order at Miinto!
We hope to see you again soon!
Wish you a wonderful weekend ☀️
Oliwia
Miinto Customer Care
Thanks Miinto
Regarding my bad review last week, I have been contacted by Oliwia K from Miinto customer service and her assistance was awesome with very helpful and kind explanation what had happened. It’s a trustful company and I will recommended to friends and family. Thanks Miinto, not all the companies take the time to correct the mistakes when they happen. Jose C
23 September 2021
Unprompted review
Reply from Miinto España
Dear Jose,
thank you for our conversation today and your positive opinion of us. ⭐️
I am pleased that we were able to come to an agreement and resolve the matter. I hope you will not be disappointed with our customer service. Please remember that we are always available by email and telephone.
Enjoy your shopping and have a nice day! 😍
Oliwia
Miinto Customer Care
Thanks for your great service. It was quickly and qualitatively
I offered a sneakers. It was my first purchase in this online shop. So as a result I could do it so easy and efficiently.
14 September 2021
Unprompted review
Reply from Miinto España
Dear Customer,
thank you for your feedback! ⭐️
I am very glad that the purchase was easy for you and that you are satisfied with your product.
I hope to see you soon in Miinto. 🥰
Best regards!
Oliwia
Miinto Customer Care
Good experience
Good experience. Huge range of great brands and products, service delivery works fantastic, items arrived perfectly in due date,
13 September 2021
Unprompted review
Reply from Miinto España
Dear Luis,
thank you for you feedback. 🙏🏼
We are pleased that you are satisfied with your purchases and with the services we offer.
I hope you will come back for more shopping soon. 🥰
Have a good day!
Oliwia
Miinto Customer Care
Reply from Miinto España
Dear Jorge,
Thank you so much for your feedback! 🙏🏼
We are happy that everything was alright with your order and that you are satisfied with it! ⭐️
We hope to see you soon! ☺️
Agata, Miinto Customer Care
Web 100% fiable
Página web totalmente fiable y recomendable. Artículos perfectamente embalados.
4 September 2021
Unprompted review
Reply from Miinto España
Estimada Beatriz,
gracias por expresar su opinión sobre nosotros y dejarnos 5 estrellas. ⭐️
Nos alegramos de que haya depositado su confianza en Miinto y de que esté contento con su compra con nosotros.
Esperamos que vuelva pronto. 😍
¡Que tenga un buen día!
Oliwia
Miinto Customer Care
In love with my Etro handbag!
In love with my Etro handbag!
Miinto offers good discounts and the delivery was quick; 100% recommended
27 August 2021
Unprompted review
Reply from Miinto España
Dear Maria,
thank you so much for the feedback! 🙏🏼
We are happy to read that everything was alright with your order and that you are satisfied with it! 🤗
We hope to see you soon!
Oliwia
Miinto Customer Care
Prompt shipment of the items ordered.
11 August 2021
Unprompted review
Reply from Miinto España
Dear Nicolai
Thank you so much for the feedback! 🙏🏼
We are very happy that you are satisfied with our service.🚚
Wishing you a nice day! 😊
Agata, Miinto Customer Care
There are many brands
There are many brands, and the logistics is very fast after placing the order. Refunds are also very simple. After registration, discount codes are often pushed. recommend.
9 August 2021
Unprompted review
Reply from Miinto España
Dear Ayumi
Thank you for your review! 🌟
It is really pleasant to hear that you are happy with the whole order process at Miinto! 🥰
We hope to see you soon! 💐
Best regards,
Agata, Miinto Customer Care
Thank you Silvana for all your support!
Thank you Silvana for all your support! Miinto supported me well with my case.
22 June 2021
Unprompted review
Reply from Miinto España
Dear Maximo,
Thank you for your message 😍
We are happy to hear that your experience with us was excellent, and in particular with our customer service agent Silvana 😁
We hope to see you again soon.
Have a nice day! 🌷
Sincerely,
Álvaro, Miinto Customer Care
Excellent Customer Care
Magdalena solved my questions about my order quickly and kindly
Very good experience
10 June 2021
Unprompted review
Reply from Miinto España
Dear María José,
Thank you for your message 😍
We are happy to hear that your experience with us was excellent, and in particular with our customer service agent Magdalena 😁
We hope to see you again soon.
Have a nice day! 🌷
Sincerely,
Álvaro, Miinto Customer Care
EXCELLENT SERVICE
28 May 2021
Unprompted review
Reply from Miinto España
Dear Alfredo,
Thank you for your message 😍
We are happy to hear that your experience with us was excellent 😁
We hope to see you again soon.
Have a nice day! 😉
Sincerely,
Álvaro, Miinto Customer Care
Fast delivery and perfect packaging
I bought a sneakers, the delivery was very fast and the packaging was excellent. I´m sure that I´ll buy much more times here.
17 May 2021
Unprompted review
Reply from Miinto España
Dear Javier,
Thank you for your message 😃
We are happy to hear about your great experience with us 😉
We hope to see you again soon 🙏
I wish you a good day! 🌻
Sincerely,
Álvaro, Miinto Customer Care
Excepcional service
Exceptional Silvana service that was engaged in resolving and keeping me informed at all times. I'll repeat for her.
22 March 2021
Unprompted review
Reply from Miinto España
Dear Guillermina,
Thank you for your message 😍
We are happy to hear that your experience with us was excellent, and in particular with our customer service agent Silvana 😁
We hope to see you again soon.
Have a nice day! 🌷
Sincerely,
Álvaro, Miinto Customer Care
Exceptional service
Exceptional service. Silvana provide me the best assistance. All the questions I had I sent her by mail, and Silvana resolved it the same day and her behaviour was very kind. Without a doubt I`ll buy again in this web.
19 March 2021
Unprompted review
Reply from Miinto España
Estimado Aleix,
Gracias por tu mensaje y por tus palabras 😍
Estamos encantados de oir que tu experiencia con nosotros fue satisfactoria, y en particular con nuestra agente de atención al cliente Silvana😁
Esperamos verte pronto de nuevo 🙏
¡Que tengas un buen día! 🌷
Atentamente,
Álvaro, Miinto Customer Care
Great prices
Great prices, easy website to navigate, and quick delivery. A perfect shopping experience!!!
24 February 2021
Unprompted review
Reply from Miinto España
Dear Mitchell,
Thank you for your message 😃
We are happy to hear that your experience with us was successful.
We hope to see you again soon 🙏
I wish you a good day! 🌻
Sincerely,
Álvaro, Miinto Customer Care
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.