Mike Pero Mortgages Reviews 

4,011
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 441 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge, professionalism, and helpfulness, often going above and beyond to assist. Reviewers frequently highlight the excellent communication, prompt responses, and clear explanations provided by the team, ensuring they feel well-informed and supported. Many customers found the overall service and process to be easy, smooth, and stress-free, especially for first-time buyers, with guidance making complex situations manageable. This dedicated support and expertise often led to positive outcomes, helping people achieve their goals, such as buying their first home or securing optimal deals.

What people talk about most

Staff

Reviewers consistently express high satisfaction with the staff, frequently highlighting their helpfulness,... See more

Service

Reviewers highlight positive aspects of service, consistently praising the ease and stress-free experience... See more

Customer service

Consumers find customer service to be positive, with many reviewers expressing satisfaction with the support... See more

User experience

People report positive experiences with user experience, consistently finding the process easy to understand... See more

Response time

Clients share positive opinions on response time, consistently highlighting prompt and quick communication... See more

Reviews shaping this summary

Rated 5 out of 5 stars

James, our broker, has been outstanding! Thanks to James, the whole mortgage process was so easy, as he worked behind the scenes with various banks and our building company to achieve a great result f... See more

Rated 5 out of 5 stars

Brilliant service We love dealing with Shane when it comes to our mortgage lending. A great communicator and very experienced, Shane always provides us with up to date advice and guidance when making... See more

Rated 5 out of 5 stars

As a first-home buyer, I honestly couldn’t have asked for a better mortgage advisor than Kirsty. She went above and beyond from day one — guiding me through every step, sending detailed property repor... See more

Rated 5 out of 5 stars

We've used Mark previously and like our first experience, we again found him to be extremely helpful. Mark guides you through the whole process and makes it simple - he really knows the business, and... See more

Company replied


Company details

  1. Mortgage broker

Written by the company

Since 1990, Mike Pero Mortgages has lived and breathed property and finance in New Zealand. We know it inside out. We understand the challenges Kiwis face when home hunting, and for over 30 years, we’ve been the brand that you trust when it comes to making this important purchase. Each year, we arrange more than $1 billion in loans for Kiwis and we’ve helped hundreds of thousands of homeowners and investors achieve their financial goals. Our advisers are located nationwide, but with local expertise, making them well-equipped to help find the best solution for your needs.

Disclaimer

Mike Pero (New Zealand) Ltd Copyright © 2026 All rights reserved

Lending and policy criteria and terms and conditions apply.

Contact info


5.0

Excellent

TrustScore 5 out of 5

4k reviews

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5.0

All reviews

(4,011)

399 reviews in the last 12 months

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Rated 5 out of 5 stars

Mike Pero Nelson review

Very accommodating, made the process extremely easy. Good advice, told as what we needed to hear without giving us unrealistic expectations. We were well prepared for the banks questions.

12 September 2025
Rated 5 out of 5 stars

The best mortgage broker

Tim was fantastic throughout the whole process of obtaining our first home! He was always available to answer questions, was friendly and approachable, and went the extra mile to make sure all of our needs were met and we were able to get the best option for our situation. Tim is very knowledgeable and happily shares his expertise. Highly recommend and will be using him again in the future!

12 September 2025
Rated 5 out of 5 stars

Knowledgeable and professional

Cam is super professional and very knowledgeable. He provided mortgage advice and a structure that we would never have been able to achieve on our own. He went above and beyond to make it all very smooth and easy for us.
We look forward to continuing to work with Cam in the future as we develop our property portfolio.

25 September 2025
Rated 5 out of 5 stars

Jody is truly a legend

Jody is truly a legend in what she does.
Jody has supported my mortgage journey for the second time and didn't make me feel silly with any of my random questions. I would not hesitate to mention Jody to anyone I know of wanting to do buy a house.

1 September 2025
Rated 5 out of 5 stars

Re-financing

Ivan provided excellent advice & guidance, responded quickly to my queries and made the process on re-financing my mortgage very easy. Very happy with new term & payments.

29 September 2025
Rated 5 out of 5 stars

Nicholas Schnell

Nicholas was such a great help. We went in not knowing what we were doing and he helped us out and told us what the processes were along the way. We could not have brought our first home without his help.

5 September 2025
Rated 5 out of 5 stars

Tim was great !!!!!

Tim was great, he helped us so much and made the whole process so seamless, clearly explaining and guiding us through each process, providing us with regular updates. Super friendly advice and easy to talk to, we very much appreciate all the time and effort Tim put in to getting us into our first home.
Thanks

12 September 2025
Rated 5 out of 5 stars

5 stars Jacqui!

Jacqui was really helpful throughout the whole process. She explained things clearly and was very accommodating of our busy schedules. Lovely to work with, we would definitely recommend her in the future.

3 September 2025
Rated 5 out of 5 stars

Awesome service

I cannot speak highly enough of Logan! He was prompt in getting back to us, meetings online were easy and the whole process wasnt as scary as I originally thought. We had a great outcome too, very happy indeed!

1 September 2025
Rated 5 out of 5 stars

James Buchannon excellent and professional

James Buchannon was very responsive to my questions and needs, and adjusted well as my understanding of my lending needs developed. He sorted through a range of options and got me a market leading opportunity, even while I had challenging finically details to navigate. I dont like endless calls or meetings, and he obliged by respond quickly and diligently

29 August 2025
Rated 5 out of 5 stars

Highly recommend Steve

Steve was fantastic to work with. His communication was excellent and he was always quick to respond to emails and explain things clearly. He guided us through the process of applying for a mortgage for our house extensions, making what could have been a stressful experience feel straightforward and manageable. He also provided great advice at every step and checked in afterwards to make sure everything was on track. We would highly recommend Steve to anyone needing a mortgage broker.

5 September 2025

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