Mike Pero Mortgages Reviews 

3,998
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 454 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and helpfulness, making complex processes feel easy and stress-free. Many highlight the exceptional customer service, noting that the team goes above and beyond to provide guidance and support. Reviewers also appreciate the prompt responses and clear communication, which contribute to a smooth and well-informed user experience. The overall service is frequently described as outstanding, with many people feeling confident and well-supported throughout their journey.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting their efficiency, helpfulness, and clear... See more

Service

Customers had positive experiences with service, often highlighting the quick response times and the thorough... See more

Customer service

Consumers find customer service to be positive, with many reviewers highlighting the patience, understanding,... See more

Response time

Customers consistently note positive experiences with response time, highlighting that staff are very quick... See more

User experience

People report positive experiences with user experience, finding the entire process easy, streamlined, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brilliant service We love dealing with Shane when it comes to our mortgage lending. A great communicator and very experienced, Shane always provides us with up to date advice and guidance when making... See more

Rated 5 out of 5 stars

James, our broker, has been outstanding! Thanks to James, the whole mortgage process was so easy, as he worked behind the scenes with various banks and our building company to achieve a great result f... See more

Rated 5 out of 5 stars

As a first-home buyer, I honestly couldn’t have asked for a better mortgage advisor than Kirsty. She went above and beyond from day one — guiding me through every step, sending detailed property repor... See more

Rated 5 out of 5 stars

We've used Mark previously and like our first experience, we again found him to be extremely helpful. Mark guides you through the whole process and makes it simple - he really knows the business, and... See more

Company replied


Company details

  1. Mortgage broker

Written by the company

Since 1990, Mike Pero Mortgages has lived and breathed property and finance in New Zealand. We know it inside out. We understand the challenges Kiwis face when home hunting, and for over 30 years, we’ve been the brand that you trust when it comes to making this important purchase. Each year, we arrange more than $1 billion in loans for Kiwis and we’ve helped hundreds of thousands of homeowners and investors achieve their financial goals. Our advisers are located nationwide, but with local expertise, making them well-equipped to help find the best solution for your needs.

Disclaimer

Mike Pero (New Zealand) Ltd Copyright © 2026 All rights reserved

Lending and policy criteria and terms and conditions apply.

Contact info


5.0

Excellent

TrustScore 5 out of 5

4k reviews

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5.0

All reviews

(3,998)

389 reviews in the last 12 months

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Rated 5 out of 5 stars

Absolutely Outstanding Serrvice

Absolutely Outstanding! Scott is a star! We simple cannot recommend Scott Jackson highly enough! Since the first contact, the experience of securing mortgage was seamless, surprisingly enjoyable, no stress at all. His attention to detail, proactive communication, availability, knowledge, professionalism and genuine care is top. Five stairs is not enough! Thank you Scott. Sonia & Luis

7 October 2025
Unprompted review
Rated 5 out of 5 stars

A+ for Zebunisso

Zebunisso help my partner and I secure the finance needed to purchase our dream home. Her diligent communication helped the process run smoothly from start to finish. I would high recommend Zebunisso to anyone wanting refinance or get a mortgage.

7 October 2025
Rated 5 out of 5 stars

Ricky

We have used Ricky a couple of times. He made the whole process very simple and easy and got it all sorted in very quickly.
Would recommend him everytime.

10 September 2025
Rated 5 out of 5 stars

The best mortgage broker we have ever…

The best mortgage broker we have ever had Ricky and Anna
Thank you for all your support and guidance on our mortgage approval
Fantastic communication and quick respond on emails and questions
Fantastic Team five stars
Thank you
Sarah and Mark

5 May 2025
Rated 5 out of 5 stars

Tammy is an absolute legend

Tammy is an absolute legend. knowledgeable, great communication and welcoming. Nothing was ever an issue, she always went out of her way to help us in any way.
Would recommend anyone from buying their first home to their third to talk with Tammy.

6 October 2025
Rated 5 out of 5 stars

Highly Recommended for Financial Guidance

I honestly couldn’t have asked for a better financial advisor. Sheikhil was incredibly professional, patient and knowledgeable throughout my first home purchase. He took the time to explain everything clearly and made the entire process so much easier to understand. I truly appreciate his guidance and support, and I’d 100% recommend him to anyone looking for honest and reliable financial advice.

20 December 2024
Rated 5 out of 5 stars

Effective, honest and professional service.

Jacqui was honest and understanding of my situation, offering kind and thoughtful advice without any judgment. From our first meeting, and again when I changed the type of purchase I was making. Her positivity and honesty stood out throughout the entire process. Her commitment and communication were always prompt and effective. Jacqui was professional, knowledgeable, and demonstrated excellent expertise in both residential and commercial buying. I knew nothing was a bother as she would reply to my emails with solutions. I highly recommend Jacqui to anyone wishing to purchase a property.

12 September 2025
Rated 5 out of 5 stars

This is the second time I have used…

This is the second time I have used Darren as a mortgage broker . He is efficient , interpersonal , and comes along for the ride and stresses of the buyers home purchase. He communicates so well even sending stats on properties on his days off. I would never use any other broker and will recommend him to anyone who is looking to buy a home.

17 September 2025
Rated 5 out of 5 stars

Great Team

This is the 3rd time we have used Zeb and her team for mortgages. Always speedy and attentive even when things change on the fly.

12 September 2025
Rated 5 out of 5 stars

I think Russell is the best mortgage…

I think Russell is the best mortgage broker in town he's very knowledgeable and very very helpful never disappoints you I have use his services x2 and have both times successful outcomes I have also recommended him to a friend cheers Russell appreciate all your help

23 August 2025
Rated 5 out of 5 stars

Went above and beyond . Excellent mortgage broker

Went above and beyond to make what was thought to be a daunting process a very straight forward easy one. Guided and gave very helpful advice along the way with clean cut professional assistance.
If or when I go to purchase again I will be requesting Scott Jackson as my broker 100%

16 September 2025

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