Miles Morgan Travel - Bath Reviews 

275
•
TrustScore 5 out of 5

4.9

8 - 9 New Bond Street Place, BA1 1BH Bath, Somerset, GB

•

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See what reviewers are saying

Rated 5 out of 5 stars

We were arranging a short city break to Amsterdam and Alek gave us good advice, listened to what we were looking for and arranged everything very quickly and smoothly. All very efficient and friendly.... See more

Company replied

Rated 5 out of 5 stars

All your staff are great. However, Debbie always goes the extra mile to ensure that all our needs are met. Superb customer service. Thank you so much.

Company replied

Rated 5 out of 5 stars

That personal touch and being made to feel that our requests were very important and that we were not being awkward. The whole experience was pleasant and professional and fun. We chatted to two membe... See more

Company replied

Rated 5 out of 5 stars

I find Marie in the Bath shop totally amazing. Always most helpful and full of really useful knowledge, she has helped me book a couple of holidays and always makes it so straightforward and easy.... See more

Company replied


Company details

  1. Travel agent
  2. also in
  3. Cruise Travel Agency

Written by the company

Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.


Contact info

  • 8 - 9 New Bond Street Place, BA1 1BH, Bath, Somerset, United Kingdom

  • 01225 486800

4.9

Excellent

TrustScore 5 out of 5

275 reviews

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4.9

All reviews

(275)

3,190 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Friendly knowledge staff

Friendly knowledge staff

8 April 2026
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Reply from Miles Morgan Travel - Bath

Thank you Janice for the lovely review. I'm glad I was able to help and happy that we were able to find what you were looking for. Many Thanks, Alex

Rated 5 out of 5 stars

The patience & attention to detail 🌈

The patience & attention to detail 🌈
Debbie is always cheerful , helpful & will always go the extra mile so customers are satisfied ,

8 April 2026
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Reply from Miles Morgan Travel - Bath

Thank you Sheila for your very kind words. It's always a pleasure helping you find the right holiday. Debbie.

Rated 5 out of 5 stars

Marie is excellent

Marie is excellent. Very friendly and professional. Always a joy to speak to her and the team. We had

started using Miles Morgan several years ago and know never use anyone else.

3 April 2026
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Reply from Miles Morgan Travel - Bath

Thankyou so much for this lovely review from Marie and the team at MMT Bath.

Rated 5 out of 5 stars

Friendly and helpful advice

Another very helpful chat at Miles Morgan Travel Bath exploring options for a short break. Seville booked for June. Very helpful and friendly advice. Thank you 🤩

2 April 2026
Rated 5 out of 5 stars

Efficient

Efficient, helpful, and persistant.

29 March 2026
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Reply from Miles Morgan Travel - Bath

You are very welcome.

Rated 5 out of 5 stars

very helpful staff

Debbie in the Bath branch very helpful and listened to our needs

23 March 2026
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Reply from Miles Morgan Travel - Bath

Thank you Tracy for your kind words. It was nice catching up and booking your next holiday. Debbie.

Rated 5 out of 5 stars

Orlando

Having used the Bath branch to book our big trip to Australia we are happy to use them again to book a family trip to Orlando.
We found Maria and everyone at Bath very helpful.

22 March 2026
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Reply from Miles Morgan Travel - Bath

Thank you so much for your 5* review and it was great to book your fabulous family holiday, regards Marie

Rated 5 out of 5 stars

Alex was a great help and very…

Alex was a great help and very knowledgeable as was his colleague that suggested the holiday we chose in the end. The process was very easy and nothing was too much trouble. Excellent service.

18 March 2026
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Reply from Miles Morgan Travel - Bath

Hi Emily, thank you very much for the kind review. It was a pleasure to get this booked for you and I look forward to hearing about your trip! Alex

Rated 5 out of 5 stars

Impressed with the hours Debbie worked.

Impressed with the hours Debbie worked.
Susanne and Debbie were well informed and co-ordinated with my requirements and both did a lot to sort out best deal on my cruise.

15 March 2026
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Reply from Miles Morgan Travel - Bath

Thank you for your kind words Mr Ager, it really is appreciated and it was a pleasure booking your cruise again for this year. Debbie

Rated 5 out of 5 stars

First time Fjord Cruisers

We'd been looking at doing a fjord cruise for my wife's special birthday. Saw Miles Morgan ad on tv and wanted to go in and speak to the experts in cruise travel. So glad we did. Have never done an ocean cruise before but Suzanne was so helpful with our queries and so knowledgeable as she went on one last year. Just what we wanted with personal touch. Thank you Suzanne.

27 February 2026
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Reply from Miles Morgan Travel - Bath

Thanks for this, I will let our marketing department know that the TV ads are working! I was very pleased that I managed to find you the Cruise that was right for you. Suzanne

Rated 5 out of 5 stars

First visit to Miles Morgan

We have never been on a cruise before so decided to look at short trips. We had a great experience at Miles Morgan right from when we walked in the door. We were given lots of information and advice at the Bath branch and there was no pressure at all to book.
Having taken the information away we then decided to book a 5 night cruise around northern France. Everything has been done for us(apart from paying!). We would thoroughly recommend Miles Morgan and we are looking forward to our first cruise.

6 March 2026
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Reply from Miles Morgan Travel - Bath

Thank you so much for your kind words Margaret. It was a pleasure arranging your first cruise and look forward to hearing all about it. Debbie.

Rated 4 out of 5 stars

We have previously used Miles Morgan so…

We have previously used Miles Morgan so had no hesitation in returning. Our contact this time was with Debbie Doyle whom we found personable, helpful and provided us with all our options to enable us to make informed decisions on all aspects of our holiday. We continue to be in touch.

4 March 2026
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Reply from Miles Morgan Travel - Bath

Thank you Suzanne for your kind words and it was a pleasure booking your holiday for this year. Debbie.

Rated 5 out of 5 stars

Friendly and efficient service

Debbie was very helpful and efficient booking our trip to New Zealand.

24 February 2026
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Reply from Miles Morgan Travel - Bath

Thank you Mark. It was a pleasure helping you both put this holiday together. Debbie.

Rated 4 out of 5 stars

good service

Very friendly , and gave the relevant information

3 March 2026
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Reply from Miles Morgan Travel - Bath

Thank you Carole! It was great to get you booked on your trip. Alex

Rated 5 out of 5 stars

That personal experience goes a long way!

Marie was so helpful looking at different options for us, we got the location we wanted and the accommodation.
Top marks to Marie !

1 March 2026
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Reply from Miles Morgan Travel - Bath

Thank you so much for your 5* review, I love booking your holidays and you always bring a laugh in to the office, Regards Marie

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