I made an order, didn't choose "fast shipping"(!), and after a long time I got information that this artikel is "not available" so I choose another similar available at the site by the time of orderin... See more
Company replied
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See what reviewers are saying
Ive selected this shop due to delivery time. I selected all parts that are avaliable on stock, paid extra fees for fast preparation and express shipment. Expected delivery date 28th of May (while sta... See more
Company replied
Two weeks were waiting time. Zero customer service, and not possible to use your warranty or return a product. Don't lose your time. Edit. They contacted me, and we fixed the issue.
Company replied
I placed an order for Brake Master cylinder on 05/05/26, on the 12/05/26, I got a mail stating that the parts were no longer available and they would refund me €143.70, I have not received any refu... See more
Company replied
Company details
Written by the company
Mister Auto is HET Europese platform bij uitstek voor auto-onderdelen en -accessoires voor particulieren. We zijn aanwezig in België, Nederland, Frankrijk, Luxemburg, Duitsland, Oostenrijk, Italië, Spanje en Polen. Sinds 2007 is het ons streven aan elke automobilist een uitgebreide keuze aan te bieden uit meer dan 100 merken en 300 000 referenties, en dit zonder tussenpersoon, rechtstreeks via het internet, en tegen zeer voordelige prijzen. We werken samen met de grootste distributeurs en leveranciers van auto-onderdelen van de eerste en tweede lijn. Alle onderdelen die verkocht worden op MISTER-AUTO.NL zijn gehomologeerd en beantwoorden aan de kwaliteits- en veiligheidsnormen van de Europese Gemeenschap. Meer dan honderd medewerkers die ervaring hebben binnen de sector van de auto-onderdelen, beheren op geïntegreerde wijze alle diensten die verbonden zijn aan onze activiteiten (aankopen, supply-chain, financiën, marketing, ontwikkeling, informatica, hotline, …).
Contact info
1.8
Poor
18k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Nice webshop with good prices
Nice webshop with good prices! Shipping fast but delivery from dhl is not so good.
12 August 2018
Unprompted review
Very good parts
Very good parts, always as description, packed good, the only one bad thing that it's take much time to arrive
12 August 2018
Unprompted review
Top service top levering!
7 August 2018
Unprompted review
Very good service will use again parts…
Very good service will use again parts arrived well packaged in good time
5 August 2018
Unprompted review
EXCELLENT.
EXCELLENT AND I RECCOMEND THE WEBSITE AND COMPANY TO ANYONE WHO IS INTERESTED.
GOOD CUSTOMER SERVICE AS WELL.
4 July 2018
Unprompted review
superseller
20 June 2018
Unprompted review
First time was excellent what I order…
First time was excellent what I order come on time but this time the order take long time I order 5-30 engine oil and they send me 5-40 and I order also filter and the filter is not in the post I have to call tommarow again to mister auto and I don’t know how long take to solve this problem sorry to say this time is very bad this company
13 June 2018
Unprompted review
I think they are the best to car…
I think they are the best to car parts but they need to improve the shipping aspects
Of it Becos I it and I did not revived it the day
I won't it and they promise to give me money back I did not revived till now
6 June 2018
Unprompted review
Reply from Mister-Auto
Dear Mister Amakaye,
Thank you for your message and your feedback. We always try to improve our service. Thank you for your comment.
The order you placed with us on 16.05.2018 before (19.05.2018) the stated date (23.05.2018) on your order confirmation delivered to you.
With friendly
greeting,
Dennie
Your Mister-Auto Service Team
Super snel levering
5 June 2018
Unprompted review
perfect en snelle en keurige levering.
28 May 2018
Unprompted review
Received the order earlier than…
Received the order earlier than planned. Great prices, easy to navigate website. (First ever order on Mister-Auto).
14 May 2018
Unprompted review
Very satisfied
Very satisfied. All the parts came on time with best price on the market! Everything's fits
14 May 2018
Unprompted review
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