I purchased 2 photo necklaces for family members on 26 September and was pleased to be kept up to date with progress throughout. I was concerned when after being advised my parcel was on its way, I wa... See more
Moonlit Jewelry
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See what reviewers are saying
The instructions were very clear as to what we had to do to get the ideal image. However when we received our bracelet, the image inside had lots of defects on it and we were so disappointed. We got i... See more
Company replied
I ordered a necklace with a photo of a lost family member, when it arrived I was very pleased with it. However the website went down whilst my order was pending so that was disconcerting. I would like... See more
Bought this for a friend after some tragic circumstances. Not only was the customer service brilliant, the product wonderful, the packaging screams luxurious without the huge price tag. Not to... See more
Company details
About Moonlit Jewelry
Written by the company

While many of our items are warehoused in the UK, we do ourtsource much of our custom production overseas with exclusive express shipping services.
🏭 Standard Processing Times: 1-4 Days
🚚 Standard Shipping Times: 1-7 Days
Contact info
People also looked at
They were constantly letting me know…
They were constantly letting me know how everything was going with the order. Great delivery
Gorgeous necklace
Absolutely beautiful necklace and very good service , kept me informed with regular updates, highly recommended
I order sterling silver
I order sterling silver. First I received was not sterling silver and after 1 week of wearing it it start loose shine and I contact them and send a replacement. With the second one same thing happened is not even plated with silver and not even marked with 929. Don't waste your money. I pay for sterling silver and I received 1£ thing

Reply from Moonlit Jewelry
Beautiful memento of our kitten who we…
Beautiful memento of our kitten who we sadly lost. I have recommended it to my family and friends.
AVOID THESE SCAMMERS
This is not a UK business, it is based in CHINA and the customer service advisors do nothing but lie to you. The item arrived very damaged and it absolutely stunk of chemicals like it had been made with incredibly cheap materials.
Avoid this business, it is just dodgy.
**Added after company response**
The company response on here makes everything seem like they care and want to put things right but they don't. I am still yet to recieve a response from this companys management in regards to resolving this. I just want to reiterate that this company as not a trustworthy company and the amount of lies they have been caught in is ridiculous (i have proof). You should really avoid it unless you want to throw your money away and waste your time trying to get it back.

Reply from Moonlit Jewelry
honestly it was amazing really gave me…
honestly it was amazing really gave me a nice feel after loosing my dog so soon, thank you
Beautiful bracelet
Ordered a beautiful bracelet with a picture of my mum and eldest son.
Perfect present for anyone
I bought a beautiful bracelet for my sister, it was absolutely stunning. The photo was even better than I expected and the fact you can project it on to a wall, it is just amazing, thank you so much.
amazing product to recommend
i ordered a key chain with a picture inside and he absolutely loved it- came about 10 days after ordered an need had a little trouble with no tracking number but it came and was in a cute box which had a light inside; it was the small detail that really made it :)
Just brilliant
Delivered in good time considering it has to be put together. Beautiful piece of jewllery and comes in a very nice box! All in all, i am really happy with it!
My necklace
My necklace is beautifully crafted with my dad's picture in it, I cannot express how happy I am with it. Thank you x
Great customer service
My order had a few issues with it and it was replaced free of charge. The replacement was excellent. Ordered a signet ring.
PERFECT GIFT
PERFECT GIFT
Beautiful gift. Recipient loved it. I will be buying again,a lot❤️
Two things I --think id improve,it's not about the gift itself, The light in box faded pretty quickly and flickered by the time it was gifted. Also,i struggled trying to see the picture in the bracelet. I eventually worked it out after watching a you tube video. So maybe include a user guide with item. No criticism, just suggestions x
Amazing customer service.
Great updates on order, fast shipping and great product. I had a problem with my order due to Royal Mail and moonlit re sent my order without a problem apologised for the problem and was sorted within a couple of days. Great customer service.
Brilliant website and very trustworthy…
Brilliant website and very trustworthy I was a bit nervous but they reassured me! And kept me up to date every step of the way! Excellent service from start to finish! And the jewellery absolutely stunning! Pictures were well clear and my friend loved them
Beautiful Quality
Presentation of jewellery was beautiful. Lovely ring. Haven't taken it off since it arrived.
Awesome I love my ring and id recommend…
Awesome I love my ring and id recommend to anyone
Brilliant!
Brilliant!
What a totally unique gift.
I had the photo of myself and my husband made in gold coloured metal..engraved on the back with details of our Golden Wedding Anniversary.
It has been very much admired ..and was truly a special gift.
Amazing quality product
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