Moonlit Jewelry 

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Rated 5 out of 5 stars

I purchased 2 photo necklaces for family members on 26 September and was pleased to be kept up to date with progress throughout. I was concerned when after being advised my parcel was on its way, I wa... See more

Rated 5 out of 5 stars

The instructions were very clear as to what we had to do to get the ideal image. However when we received our bracelet, the image inside had lots of defects on it and we were so disappointed. We got i... See more

Company replied

Rated 3 out of 5 stars

I ordered a necklace with a photo of a lost family member, when it arrived I was very pleased with it. However the website went down whilst my order was pending so that was disconcerting. I would like... See more

Rated 5 out of 5 stars

Bought this for a friend after some tragic circumstances. Not only was the customer service brilliant, the product wonderful, the packaging screams luxurious without the huge price tag. Not to... See more

Company details

  1. Jewellery shop
  2. Jewellery Designer
  3. Jewellery Engraver
  4. Jewellery manufacturer

About Moonlit Jewelry

Written by the company

🌙 MoonlitJewelry are a small UK based company selling unique & hand-crafted pieces of custom Jewelry.


While many of our items are warehoused in the UK, we do ourtsource much of our custom production overseas with exclusive express shipping services.

🎨 Typical Production Times: 6-8 Days
🏭 Standard Processing Times: 1-4 Days
🚚 Standard Shipping Times: 1-7 Days

For any complaints or issues we strongly recommend to reach out to our support email as we are more than accommodating to resolve any queries you may have.

Contact info

All reviews

(432)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The personal touch every gift should have

I must say the quality and efficiency of the delivery and jewellery certainly exceeds expectations and i will definitely will order again in future.

This piece I ordered and used a photo from a dear friend's sons communion to celebrate his special day.

Thank you again for this wonderful piece or jewellery (and art). I hope when she receives it, she will be impressed by the necklace and the quality of your companies work.

21 August 2023
Unprompted review
Rated 4 out of 5 stars

What a great service

What a great service! Moonlit website is filled with fantastic jewellery. Quick delivery, lovely wrapped and the boxes are absolutely out of this world. They are so beautifully decorated, wrapped and presented. The detail on the jewellery are beautiful. I’m so happy with my items.

21 August 2023
Unprompted review
Rated 4 out of 5 stars

The bracelet was absolutely amazing I…

The bracelet was absolutely amazing I couldn't believe how clear you could see the picture.
However over about 4 weeks the band and come apart and I could not wear it. I contacted moonlit and sent photos of this. They were very quick and getting back to me, very polite and sent out a replacement very quickly I could not fault their customer service at all. If it wasn't for my bracelet to come apart in the first place I would have given 5 stars.

18 August 2023
Unprompted review
Rated 5 out of 5 stars

Very helpful and very friendly team..

Very helpful and very friendly team..
Kept in regular contact so I knew exactly when to expect my order...

Ordered the envelope necklace for a 21st birthday present and it's lovely..

16 August 2023
Unprompted review
Rated 5 out of 5 stars

Ordered as a gift for a friend

Ordered as a gift for a friend. I’m really pleased with item.

Service has been brilliant! Very quick to reply to any questions.
Will definitely be using again.

4 August 2023
Unprompted review
Rated 5 out of 5 stars

Honestly what an absolutely fantastic…

Honestly what an absolutely fantastic product..

All I would really like I suppose is to have the option for a higher not quality as that is the wrong word, probably what would be a higher cost but a thicker I suppose chain. I can't believe for the money the quality and how clear the pictures are I am very impressed.

7 August 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, products are fabulous. I've ordered 4 items and each one is a beautiful memory of my mum.
They also come in a beautiful gift box, with light.
Company kept me informed throughout the process.
Highly recommend Moonlit jewelry.

10 August 2023
Unprompted review
Rated 5 out of 5 stars

Very happy customer

The necklace is so beautiful. You can tell each piece is made with care, my friend will absolutely love her gift. Thank you.

31 July 2023
Unprompted review
Rated 5 out of 5 stars

Great product

Very regular updates, lovely presentation, only had a short while but very happy with the product as a whole.

11 August 2023
Unprompted review
Rated 5 out of 5 stars

Beautiful item

Beautiful item, very happy with my purchase. I had an issue initially with what I thought was blistering of my photo, but it was a plastic protective film used to ensure safe delivery of item. Customer service was prompt with my issue to resolve it, although it was my fault for not realising there was a cover on the photo, Customer service was first class, thanks to Coleen. My necklace is stunning, and I look forward to treasuring it for years to come. Thank you so much! Oh, and the presentation box is a lovely touch. Honestly, you won't regret purchasing from Moonlit jewellery. I highly recommend, and I will purchase more items from them in the future.

9 August 2023
Unprompted review
Rated 5 out of 5 stars

I ordered two bracelets

I ordered two bracelets. I was over the moon when they arrived. The presentation box was just as impressive as the goods. Very efficient service. I was informed of each step of my way. Will order again from this company

10 August 2023
Unprompted review
Rated 5 out of 5 stars

Quality and detail of keyring is amazing

I wanted a permanent reminder of a much loved pet to carry with us and ordered two of the stainless steel Pet Memorial Keychains. Just uploaded a good quality photo and they did the rest, the quality and detail of the keyring is brilliant and the box it came with was an extra surprise. When ordering they said it would take up to 8 days to prepare and a further 4 to 8 days for delivery. Had regular email updates and it arrived on day 8. Will definitely buy here again, and everyone I have shown it to says the same!

25 July 2023
Unprompted review

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