I purchased 2 photo necklaces for family members on 26 September and was pleased to be kept up to date with progress throughout. I was concerned when after being advised my parcel was on its way, I wa... See more
Moonlit Jewelry
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See what reviewers are saying
The instructions were very clear as to what we had to do to get the ideal image. However when we received our bracelet, the image inside had lots of defects on it and we were so disappointed. We got i... See more
Company replied
I ordered a necklace with a photo of a lost family member, when it arrived I was very pleased with it. However the website went down whilst my order was pending so that was disconcerting. I would like... See more
Bought this for a friend after some tragic circumstances. Not only was the customer service brilliant, the product wonderful, the packaging screams luxurious without the huge price tag. Not to... See more
Company details
About Moonlit Jewelry
Written by the company

While many of our items are warehoused in the UK, we do ourtsource much of our custom production overseas with exclusive express shipping services.
🏭 Standard Processing Times: 1-4 Days
🚚 Standard Shipping Times: 1-7 Days
Contact info
People also looked at
Beautiful jewellery very impressed …
Beautiful jewellery very impressed with your the service and quality would defiantly recommend
Brilliant service
Brilliant service, ordered several times now. Beautiful products. Will definitely order from again.
I brought the 4 heart knecklace which…
I brought the 4 heart knecklace which was engraved with 4 different names and it was stunning and I didn’t realise the cute box lights up too you get a luxury feeling when you buy this and doesn’t leave a green mark will definetly order again and fast delivery check TikTok Chanmrkh for a video review it’s absolutely stunning
Such a lovely bracelet
Such a lovely bracelet. The picture is so clear and such good quality. I can’t wait to see my partners face when I give it to him.
Beautiful jewellery from a new great company
Beautiful jewellery with an enchanting box, beautifully presented & delivery fast.
Bought as a gift for my mam
Bought as a gift for my mam, can really quick, she absolutely loved it really happy will definitely order again
Highly recommended!
I purchased and engraved (pet) key ring as an anniversary memorial gift and was in tears (of joy) when it arrived. The key ring itself was even better than I imagined it would be, so detailed and perfectly positioned. What really impressed me though was the gift box it came in as it has a light that comes on as you open the box and it's just the most beautiful additional touch. I will be purchasing one again for sure and will be using this website as a go to for any gifts in the future.
Thanks so much Moonlit Jewelry! :)
really good choice of jewellery to…
really good choice of jewellery to start with, brought for my brother and I know its his style. Good communication via email updates on progression of order. Arrived within estimated delivery time. little bit of difficulty with the gift box at first couldn't get the lid to close and was worried it would snap but I got there in the end really lovely touch with the light. Thank you for doing such a great job.
Absolutely Amazing
Bought my daughter the necklace of our dog that has passed away and was pleasantly surprised, it was better than I thought it was going to be. 100% recommend this.
I dont think the company are awful
It's a great idea, but could be improved. I purchased a bracelet with my friend's mum inside. I uploaded a photo of her face.
When the bracelet arrived - in a lovely box - it was so enlarged that you couldn't see her mum's full face. I did get in contact with them, but they said was it the same photo, I replied yes, and could I take a photo and show them. I wasn't able to take a photo of a photo through a bracelet tiny hole. It seemed like a strange thing to ask.
When you purchase it, they should show the size of the photo and give you tips on size. Or they should re-size it for you. I think a preview of how it would look is what is needed.
I gave my friend the bracelet - she loved it regardless of it being enlarged on her mum's face but it broke in 2 days.
Company contacted me and offered to replace it.
Thanks

Reply from Moonlit Jewelry
5 Stars. Would definitely recommend
The company it self is very reliable. They kept me informed about my order and gave me updates when needed. My order arrived in good time and it was absolutely stunning. I can't believe how accurate it was. AMAZING!
The products are of such high standard
The products are of such high standard. The staff are helpful and the turnaround on orders is fast and efficient
Fantastic customer service and product
Fantastic customer service and product.
The product is lovely and a great gift. We did have a slight issue with the actual bracelet but contacted them, they responded within the hour and a replacement was sent (no problems) and Colleen was brilliant in checking in with how the order was coming along.
I never write reviews but they definitely deserved a very positive one.
We loved the bracelet we received
We loved the bracelet we received. We didn’t have to wait too long given the personalisation. We did have a small defect with it but their team sorted it out so quickly. I didn’t have to wait long for a reply either. I will definitely use again in the future.
Beautiful bracelet
Great service,kept in regular touch to how my order was doing ,beautiful bracelet ,a birthday present for my daughter with her 4 children's names on it she absolutely loves it ,thank-you
Over all amazing
Customer service is absolutely amazing all the products are amazing quality and never fail to amaze me. Definitely be ordering many more times.
My daughter -inlaw bought me this piece…
My daughter -inlaw bought me this piece of jewellery last year when my partner passed away and I love it.so when my son past away this may I new what I wanted so bought one no hesitation I loved it so much
Brought an Amazing necklace for my mom…
Brought an Amazing necklace for my mom as a tribute to our family collie we lost earlier this year. Made her feel like he’s with her all the time. Very special gift with amazing detail.
EASY TO NAVIGATE WEBSITE
EASY TO NAVIGATE WEBSITE. EASY ORDERING AND PAYING. KEPT IN LOOP AT EACH STAGE.
IT WAS A GIFT FOR MY DAUGHTER-IN-LAW, WHO OPENEDIT IN FRONT OF ME.
WHEN SHE DID SHE BURST INTO TEARS. SHE LOVES IT VERY MUCH INDEED.
THANK YOU FROM BOTH OF US.
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