Altaf provided exceptional support with a recent home purchase. There were several obstacles to resolve before the agreed completion date, and he took personal responsibility for keeping the funding... See more
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The later life lender
Written by the company

Baines House, PR2 9ZH, Preston, United Kingdom
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The agent (Adam T) I delt with regards my request, was helpful and polite, they explained everting clearly and made it easy to understand.

Reply from more2life
Wonderful experience with More2life. My mother passed away with an equity loan on her house, which was to be paid off within a year of her passing. Unfortunately, as well as living out of the country, we suffered a personal tragedy that caused delays in putting the house on the market, followed by the house needing a new roof, which caused further delays. The staff at More2life showed trust, compassion and understanding throughout. I think what helped was constant communication. As we all know, these days it is a relief to speak with humans and not have to deal with AI.

Reply from more2life
Got exactly as requested which enables us to plan for the future whilst protecting our family's inheritance.
I also like the idea the more2life team are always available to answer any requests we require.
Thanks to Lucy R for her professional and timely response.

Reply from more2life
I dealt with Lucy who could not have been more helpful. She explained everything to me both politely and studiously and certainly assisted me with my request. I have nothing but good words to say about my experiences with more2life and would definitely recommend them to anyone who asked. First class service from start to finish!

Reply from more2life
Tracey made the whole experience smooth and easy. She was very knowledgeable and really laid out the the facts with utmost clarity and transparency. She also took her time to double check each every point and was very thorough.
In a nutshell she made my whole experience pleasant and seamless .

Reply from more2life
Excellent communication and prompt response to telephone queries and emails.
A pleasure to deal with more2life from initial application to final transaction.
All information given to us about our lifetime mortgage was clear and detailed. Efficient and timely completion of our mortgage application.

Reply from more2life
Great service from start to finish with More2life keeped us updated and explained able to take money from loan to help with living after retirement being able to fund the repairs or replace much needed car myson advised us to do this and he is a financial adviser to release funds from property make life so much easier money taken back when last person passes peace of mind

Reply from more2life
We raised a query which was time sensitive. Tracy Curzon responded quickly and efficiently. I then contacted Adiba of Customer Services who dealt with our request immediately in a very understanding and professional manner. Thank you.

Reply from more2life
Very helpful member of more2life staff. Tracy Curzon, gave full information and answer all questions immediately. Steered us through what was needed.

Reply from more2life
My application was delt with by Tracey Curzon the complete process was quick and I was kept informed all the way excellent service I would recommend them to anyone
Thank you

Reply from more2life
We were applying for a drawdown on a previously agreed lifetime mortgage, and from the moment we contacted More2life, our application was handled quickly, professionally and stress free.Our main contact was Tracy Curzon, whose excellent service and fast communications helped to ensure a very satisfactory outcome for us.

Reply from more2life
Excellent service, a quick response to enquiries from professional friendly staff

Reply from more2life
Everytime I have requested a draw down on my money they have been efficient and processed my request fast. I would recommend more2life for all their help in something that could've been very daunting for people. Thank you.

Reply from more2life
Diane Perrin was great, she kept me up to date. Once the paperwork was complete the process was seemless and the money was in my bank in a very timely manner.

Reply from more2life
The procedure went smoothly with any telephone queries during the transaction dealt with courteously and efficiently, The only criticism is that , having not received one of the documents signed, the Company failed to inform me and I had to call specifically to discover the reason for the delay. It's very important to communicate any outstanding issues to the Client before the Client has to find out for him/herself. However a pleasant letter was received from Diane Perrin prior to completion which has prompted the above comments.

Reply from more2life
Thank you Tracy Curzon for helping me process my additional borrowing offer. It has now been approved. It was dealt quickly & efficiently. I would definitely recommend More2Life for their prompt & helpful service.

Reply from more2life
Tracy Curzon was exceptional at helping us with our draw down as it is very scary for pensioners, and she made it so simple for us and guided us through it seamlessly .Thank you Tracy.

Reply from more2life
Very very helpful and professional service. I felt very reassured that they understood what I needed. Tracey kept me fully informed and her emails were warm but professional. I would really recommend this company to anyone thinking about equity release. Their timeline was fully communicated to me and adhered to.

Reply from more2life
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