Moss Plumbing And Heating Engineers Reviews 

206
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 45 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional and courteous staff for arriving strictly on time, maintaining a genuinely friendly attitude, and being extremely thorough during every single service appointment. Many people note that various plumbing jobs are completed efficiently with wonderful attention to detail and absolutely no mess left behind. Some people were satisfied with the quick and clean installation of new boilers, ensuring home heating systems operate smoothly and efficiently. Consumers also mentioned that ongoing communication throughout complex bathroom renovations was consistently clear, exceptionally reliable, and entirely stress-free from start to finish.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising the friendly, professional, and... See more

Staff

People report high satisfaction with the staff, consistently praising their friendly, professional, and... See more

Quality

Consumers find quality to be exceptional, expressing deep satisfaction with the outstanding workmanship and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic service received by Steven today. He kept me updated regularly, arrived on time and his work was exceptional. He checked everything very thoroughly, was friendly, engaging, courteous and pol... See more

Rated 5 out of 5 stars

Steven took on the job of 3 en-suite bathrooms for an extension with a very strict deadline to be ready for a 21st birthday party. He was really Honest about committing to 2 of 3 but in the end he... See more

Rated 5 out of 5 stars

We’ve just had our main bathroom ripped out and transformed into an amazing modern shower room. We are absolutely delighted with the end result. From the initial consultation right through to the fini... See more

Rated 5 out of 5 stars

Two modest sized bathroom / en-suite renovations carried out to budget and to time. Standard of workmanship high, everything kept clean and tidy with no issues or if there were, resolved with a fuss.... See more


Company details

  1. Central Heating Service
  2. Gasfitter
  3. Property Maintenance

Written by the company

We are a family run plumbing and heating company based in central Scotland. We cover all aspects of plumbing and heating works, specialising in central heating, boiler installations and full bathroom renovations.


Contact info

4.9

Excellent

TrustScore 5 out of 5

206 reviews

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No recent history of asking for reviews

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4.9

All reviews

(206)

43 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing Bathroom Transformation

A very big thank you to Steven and the fantastic team at Moss Plumbing and Heating for an amazing bathroom transformation.
Great communication from Steven prior to the work commencing, including a detailed outline of the work agreed (including stripping out the old bathroom and removing the waste, boarding the floors, replacing old piping, plastering the walls and ceiling and installing the new bathroom fittings and tiles) and timescale for completing the work.
The whole team were friendly and approachable and conscientious as they worked, tidying up carefully at the end of each day.
The finished bathroom looks fantastic. The work was completed to a very high standard with great attention to detail.
I would highly recommend Moss to anyone thinking about replacing their bathroom.

9 March 2026
Unprompted review
Rated 5 out of 5 stars

Breath of fresh air

They arrived on time and were very efficient. The work carried out was completely satisfactory. They also tidied up nicely after completing the work. I would highly recommend them. 👍

12 February 2026
Unprompted review
Rated 5 out of 5 stars

Very professional!

Very professional, punctual and great work done. Highly recommend for anyone looking to get their boiler replaced in the Falkirk area.

25 February 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service from Steven when we had an issue with our heating. They really helped us out of a situation with great service and communication.
Highly recommend them and will for sure be using them again for any services that they cover.

4 February 2026
Unprompted review
Rated 5 out of 5 stars

Fast and professional

Got in touch with moss plumbing as I had a small leak and some low water pressure, they came out same day found the low water pressure issue and fixed immediately and then for the leak worked around my schedule to install a new cistern, very professional and would highly recommend , will be using them for any plumbing issues in the future .

4 February 2026
Unprompted review
Rated 5 out of 5 stars

Great bathroom work

Arrived on time, finished on time, did what they said they would and delivered two bathrooms finished to a really high standard. Would 100% recommend Moss Plumbing.

12 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service from Moss Plumbing

Excellent service from Moss Plumbing! Steven not only serviced my boiler (which is what I booked) he also tested everything in the system, sorted out my CO2 monitor which wasn't working and bled my radiators. Great communication, punctual, prompt, friendly and efficient. I'm one very happy client!

9 January 2026
Unprompted review
Rated 5 out of 5 stars

Very professional

My email was answered the same day and appointment was made within a few days. One of the plumbers arrived and the problem was fixed quickly. Very professional company, excellent price for the job. Very happy customer.

8 January 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic Service

Fantastic service from Moss Plumbing and Heating once again. Had a problem with my shower and called and got immediate response.
Problem resolved and all work completed to their usual high standard, cannot recommend Moss Plumbing and Heating high enough.

8 January 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service received by Steven…

Fantastic service received by Steven today. He kept me updated regularly, arrived on time and his work was exceptional. He checked everything very thoroughly, was friendly, engaging, courteous and polite at all times. I actually don't think we've ever had this level of professionalism before when having the yearly boiler service done. Would highly recommend. Thank you Steven.

18 December 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic

Fantastic experience with moss plumbing! Very reliable and professional.

1 December 2025
Unprompted review
Rated 5 out of 5 stars

1st class professional job , well done

We’ve just had our main bathroom ripped out and transformed into an amazing modern shower room. We are absolutely delighted with the end result. From the initial consultation right through to the finish with Steven and his team, would highly recommend, always kept up to date with what was happening and when. Great to have a reliable, professional and trustworthy company who take pride in their work and deliver a first class result. Would definitely recommend Moss Plumbing & Heating and use again for any future work.

24 November 2025
Unprompted review
Rated 5 out of 5 stars

Very happy customers

Many thanks to Steven and his team for the fabulous job they done installing our new bathroom. They were tidy, reliable and very professional from start to finish. Would highly recommend them and will definitely use them again.

3 October 2025
Unprompted review

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