Moss Plumbing And Heating Engineers Reviews 

206
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 45 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional and courteous staff for arriving strictly on time, maintaining a genuinely friendly attitude, and being extremely thorough during every single service appointment. Many people note that various plumbing jobs are completed efficiently with wonderful attention to detail and absolutely no mess left behind. Some people were satisfied with the quick and clean installation of new boilers, ensuring home heating systems operate smoothly and efficiently. Consumers also mentioned that ongoing communication throughout complex bathroom renovations was consistently clear, exceptionally reliable, and entirely stress-free from start to finish.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising the friendly, professional, and... See more

Staff

People report high satisfaction with the staff, consistently praising their friendly, professional, and... See more

Quality

Consumers find quality to be exceptional, expressing deep satisfaction with the outstanding workmanship and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic service received by Steven today. He kept me updated regularly, arrived on time and his work was exceptional. He checked everything very thoroughly, was friendly, engaging, courteous and pol... See more

Rated 5 out of 5 stars

Steven took on the job of 3 en-suite bathrooms for an extension with a very strict deadline to be ready for a 21st birthday party. He was really Honest about committing to 2 of 3 but in the end he... See more

Rated 5 out of 5 stars

We’ve just had our main bathroom ripped out and transformed into an amazing modern shower room. We are absolutely delighted with the end result. From the initial consultation right through to the fini... See more

Rated 5 out of 5 stars

Two modest sized bathroom / en-suite renovations carried out to budget and to time. Standard of workmanship high, everything kept clean and tidy with no issues or if there were, resolved with a fuss.... See more


Company details

  1. Central Heating Service
  2. Gasfitter
  3. Property Maintenance

Written by the company

We are a family run plumbing and heating company based in central Scotland. We cover all aspects of plumbing and heating works, specialising in central heating, boiler installations and full bathroom renovations.


Contact info

4.9

Excellent

TrustScore 5 out of 5

206 reviews

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No recent history of asking for reviews

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4.9

All reviews

(206)

43 reviews in the last 12 months

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Rated 5 out of 5 stars

Expert bathroom fitters

Steven and team provide a professional, courteous and high skilled service from the initial consultation to job completion. Even more impressive is how tidy they are! We’re both extremely happy with the finished bathroom and the hoops the team jumped through to fit us in before my wife’s due date.

29 November 2023
Unprompted review
Rated 5 out of 5 stars

Outstanding Service!

I recently moved house and wanted to replace the sink in the kitchen, turns out what I thought was going to be a simple enough job, grew arms and legs. The previous kitchen fitter had made a mess of the counter top cutting, which meant that it was tricky to find a sink that would fit!

After a few attempts, Steven helped me find the perfect sink that would work and installed it with no problems! Without his help, I wasn't convinced I'd be able to replace the sink and the one that was there had already seen better days!

Such a professional job done by Steven and I really appreciated his time in being able to fit in my relatively smaller job amongst his busy schedule!

11 December 2023
Unprompted review
Rated 5 out of 5 stars

I have used Moss Plumbing several times…

I have used Moss Plumbing several times without issue in the past on rental properties so I had no reservations asking Steven to do a full central heating upgrade at home .
New boiler and 16 radiators done in 2 shifts , no issues , no mess , top quality job .
Thanks again to Steven , Gary and William for a very professional job .
Derek

6 December 2023
Unprompted review
Rated 5 out of 5 stars

Top quality company😊

Steven and the team from Moss plumbing came to fit a new boiler and shower in our house, the job wasn’t as straightforward as some boiler installations, however, they made it look easy. We’re thoroughly delighted with the professional work they carried out and they did it all at a fair price. Cannot recommend this company enough. 10/10 ⭐️⭐️⭐️⭐️⭐️

27 November 2023
Unprompted review
Rated 5 out of 5 stars

We were recommended Moss Plumbing &…

We were recommended Moss Plumbing & Heating Engineers by Toni’s Tiles in Falkirk and they did not disappoint. They have just completed our en-suite bathroom and the end results are fantastic. Steven and his team were very professional from start to finish, great job guys.

12 November 2023
Unprompted review
Rated 5 out of 5 stars

Highly Recommend

Got a quote from this company to install a bathroom and so glad we decided to go ahead with it. The owner Steven was great in the planning process and had lots of good ideas. The job itself lasted 5 days, could not fault the workmanship in any way. The team were very professional and worked tirelessly over the week. Delighted with the finished result, wouldn't hesitate to recommend the company to anyone. No mess! Which was a bonus as everything was cleaned up before they left!!

6 October 2023
Unprompted review
Rated 5 out of 5 stars

Amazing workmanship

Steven and his team recently fitted our bathroom, the workmanship is amazing. All of the team were friendly and professional from start to finish.We cannot recommend this company highly enough and will certainly use them for future projects.

18 September 2023
Unprompted review
Rated 5 out of 5 stars

Great Work

Steven and his team were excellent. Always on time and completed the work to a high standard. Steven was happy to give advice when I wasn’t sure on certain things, communication from the team was great. Over the moon with my new bathroom. Would 100% recommend

14 August 2023
Unprompted review
Rated 5 out of 5 stars

Organized and clear communication

Stephen and team were brilliant.

Communication was spot on. Very clear with everything, gave indication of arrival, regular updates on the status and clear instructions on departure.

Super organized in everything from the way they worked to the way they organized their working space. Took a massive load my mind knowing that I didn’t need to worry about anything,

Would absolutely recommend them.

31 August 2023
Unprompted review
Rated 5 out of 5 stars

Replacement of Boiler

Delighted with all the work done to replace my old style of boiler/hot water tank etc with new combi boiler! The previous pipework etc also required upgrading and there were a few challenges, however nothing was a problem to them. Steven took the time to explain all the options before hand so I had real confidence in what was required/the work. They arrived on time, worked exceptionally hard throughout and kept me fully informed at all stages. All work was completed to a very high standard and they left the place very tidy. Would highly recommend to anyone.

17 August 2023
Unprompted review
Rated 5 out of 5 stars

Very good

Very good, the plumber arrived when he said he would. He fixed the problem.
He was profession, and sorted the problem quickly and efficiently.

10 August 2023
Unprompted review
Rated 5 out of 5 stars

Moss Plumbing and heating engineers…

Moss Plumbing and heating engineers recently carried out major work in my house, this involved moving the boiler from the kitchen to the garage, ripping out all the old radiators and pipe work and installing a full new system including a new boiler, radiators and pipe work. Steven and his team we're absolutely brilliant throughout the job and catered to any requests that I had asked, they are a bunch of friendly guys and couldn't do enough to help out. I couldn't be happier with the install and the site was left in immaculate condition. Would highly recommend if your looking for a professional job to be done in your home.

28 June 2023
Unprompted review
Rated 5 out of 5 stars

They have a great team of people who…

They have a great team of people who know what they’re doing, all work carried out efficiently and with minimal fuss taking care of their customers property.
They are quite happy to make minor changes to original plans as they go along. Would recommend wholeheartedly and would use them again if the need arises. Great job, well done!

27 June 2023
Unprompted review
Rated 5 out of 5 stars

Bathroom renovation

Steven and his team made a magnificent job of our bathroom. He gave us good advice on what to go for and made sure the finish was perfect. I'd highly recommend him.

19 June 2023
Unprompted review
Rated 5 out of 5 stars

I'm delighted with my new en-suite

I'm delighted with my new en-suite. Steven and his team are highly professional and the transformation is amazing. Plumbing, electrics and tiling all completed in a week and my home was left tidy at the end of every day. Highly recommended.

2 June 2023
Unprompted review
Rated 5 out of 5 stars

Moss Heating were a great company to deal with. No hesitation in recommending them to others looking for a good job being done at competitive price.

Moss Plumbing & Heating were a great company to deal with before, during and after their work on our house.
Competitively priced, good clear communications before the installation.
Reliable and punctual during the work - turned up on time every day. We were kept informed during the work and there was no mess afterwards - by far the cleanest and tidiest tradesmen I have encountered.
Full explanation of the system after installation and the reassurance of local accessibility should help be needed.
Excellent work and I would thoroughly recommend this company.

14 June 2023
Unprompted review

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