Mumzworld.com Reviews 

986
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 106 reviews, past reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally helpful staff and fast response times when addressing their daily needs. People truly appreciate how polite, knowledgeable, and highly efficient the support agents always are during all interactions. Buyers constantly find that shopping here is remarkably smooth, reliable, and always thoroughly enjoyable. Some reviewers were not happy at all with receiving incorrect product sizes, wrong colors, or missing items from their online orders. Consumers additionally mentioned experiencing severe delivery delays, unhelpful communication, and repetitive automated replies when trying to resolve these frustrating issues through customer support channels.

What people talk about most

Staff

People report positive experiences with staff, highlighting helpful and professional service from agents who... See more

Customer service

Consumers find customer service to be positive, highlighting fast and professional assistance from... See more

Response time

Customers had positive experiences with response time, often highlighting very fast replies and professional... See more

Service

Reviewers mention positive feedback about service, highlighting fast response times and helpful assistance.... See more

Product

Clients share ambiguous opinions on product. While some reviewers report receiving damaged orders, incorrect... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just wanted to highlight the amazing support I received from Shal at Mumzworld. She was incredibly helpful, patient, and genuinely went the extra mile to sort out my issue. She followed up, kept me u... See more

Company replied

Rated 5 out of 5 stars

Mumzworld has been my go-to ever since I got pregnant. I am extremely satisfied with the fast delivery and the prompt support from the customer service department. I attended the Mumzworld event at T... See more

Company replied

Rated 5 out of 5 stars

I’m grateful.. thank you so much momzworld team, appreciate your kindness.. my daughter is very happy with her lunchbox

Company replied

Rated 5 out of 5 stars

Always excellent customer service. Very eays to communicate with them via the online chat. Excellent range of products. Easy returns. Quick refunds. An excellent resource for any mum. Highly recommend... See more

Company replied


Company details

  1. Shopping & Fashion

Written by the company

Shop online Baby Products, best Stroller, Travel Gear, Feeding, Clothes, Toys, Car Seat, Carrier & Cot on Mumzworld, Free Delivery To Dubai, Abu Dhabi & UAE


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

986 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(986)

132 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Glad with service and good quality of…

Glad with service and good quality of both services and products , moreover, i am very satisfied with quick response and professionalism of the delivery team specially Mr Atif khan who always delivers the items to my home.

2 October 2024
Unprompted review
Mumzworld.com logo

Reply from Mumzworld.com

Thank you for your wonderful feedback! We’re pleased to hear that you are satisfied with our services and products, and that Mr. Atif Khan consistently provides excellent service. Your support means a lot to us!

Rated 5 out of 5 stars

Best delivery

Delivery on time and they always keep on updating

1 October 2024
Unprompted review
Mumzworld.com logo

Reply from Mumzworld.com

Thank you for your positive review! We’re delighted to hear that you had a great delivery experience and appreciated our updates. Your satisfaction is important to us!

Rated 5 out of 5 stars

Good behavior

Atif Khan he has a Good behavior,
Kind and professional.

3 October 2024
Unprompted review
Mumzworld.com logo

Reply from Mumzworld.com

Thank you for your feedback! We’re glad to hear that Atif Khan provided you with kind and professional service. We appreciate your support!

Rated 5 out of 5 stars

Polite person and excellent

Polite person and excellent

4 October 2024
Unprompted review
Mumzworld.com logo

Reply from Mumzworld.com

Thank you for your kind words! We’re thrilled to hear that you had an excellent experience with our team. Your satisfaction is our priority!

Rated 5 out of 5 stars

Thanks for bringing my items to my new…

Thanks for bringing my items to my new apartment Atif Khan, I really appreciated it!!!

22 August 2024
Unprompted review
Mumzworld.com logo

Reply from Mumzworld.com

Sincere thanks for the wonderful 5-star review highlighting the professionalism of our drivers.

Rated 5 out of 5 stars

Khan G

Good service timely response Thank you.

21 August 2024
Unprompted review
Mumzworld.com logo

Reply from Mumzworld.com

We're pleased to hear that you received good service and timely responses. Your satisfaction is important to us, and we appreciate your kind words. We look forward to serving you again in the future

Rated 5 out of 5 stars

Thanks always I m received my order…

Thanks always I m received my order mumz on time and thanks also raja vis delivery my shipment on time

20 August 2024
Unprompted review
Mumzworld.com logo

Reply from Mumzworld.com

Your satisfaction is our priority, and we appreciate your kind words. We look forward to serving you again.

Rated 5 out of 5 stars

Fast delivery

Fast delivery, good support, and easy to follow up.

17 August 2024
Unprompted review
Mumzworld.com logo

Reply from Mumzworld.com

Thank you for your 5-star review! We’re glad you appreciated our fast delivery, excellent support, and easy follow-up process.

Rated 5 out of 5 stars

Thanks mumzworld I m received my order…

Thanks mumzworld I m received my order on time& raja also doing my delivery on time

17 August 2024
Unprompted review
Mumzworld.com logo

Reply from Mumzworld.com

We appreciate your kind words! Thank you for the 5-star review and for recognizing Raja’s timely delivery.

Rated 5 out of 5 stars

Thanks Raja for you honest services…

Thanks Raja for you honest services delivering our parcel

16 August 2024
Unprompted review
Mumzworld.com logo

Reply from Mumzworld.com

We appreciate your kind words about Raja and our timely delivery! Thanks for the 5-star review.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look