Just wanted to highlight the amazing support I received from Shal at Mumzworld. She was incredibly helpful, patient, and genuinely went the extra mile to sort out my issue. She followed up, kept me u... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Mumzworld has been my go-to ever since I got pregnant. I am extremely satisfied with the fast delivery and the prompt support from the customer service department. I attended the Mumzworld event at T... See more
Company replied
I’m grateful.. thank you so much momzworld team, appreciate your kindness.. my daughter is very happy with her lunchbox
Company replied
Always excellent customer service. Very eays to communicate with them via the online chat. Excellent range of products. Easy returns. Quick refunds. An excellent resource for any mum. Highly recommend... See more
Company replied
Company details
Written by the company
Shop online Baby Products, best Stroller, Travel Gear, Feeding, Clothes, Toys, Car Seat, Carrier & Cot on Mumzworld, Free Delivery To Dubai, Abu Dhabi & UAE
Contact info
4.4
Excellent
986 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Delivery was quick and the Delivery…
Delivery was quick and the Delivery agent Raja updated me about the delivery promptly, the package came in good condition
9 August 2024
Unprompted review
Reply from Mumzworld.com
Thank you for sharing your feedback with us!
Ensuring our customers receive their orders in good condition is of the utmost importance to us
Reply from Mumzworld.com
Thank you for recognizing Mumzworld as an amazing company that provides exceptional service and products to meet all your shopping needs. Feedback like yours validates our commitment
Amazing delivery service
Amazing delivery service.
Thank you so much agent Raja for your dedication. Always taking photos of my orders and making sure they are in the right place!
9 August 2024
Unprompted review
Reply from Mumzworld.com
Thank you for your wonderful 5-star review! We are delighted to hear that you were so pleased with the dedication and care provided by our hero, Raja.
Really on time for every delivery 👏👏👏👏👏…
Really on time for every delivery 👏👏👏👏👏 thank you so much
9 August 2024
Unprompted review
Reply from Mumzworld.com
Thank you for taking the time to share your experience with Mumzworld
We are so happy to hear that our deliveries have consistently been on time, which is a top priority for our team.
Amazing Experience ❤️
The over all products they have is good..the delivery is fast and very convenient to buy products for my niece. I love the over all products category and accessibility of the website.
7 July 2024
Unprompted review
Reply from Mumzworld.com
We're glad you love our product range and speedy delivery! Mumzworld is happy to make shopping for your niece a breeze.
Raja timely and professional always…
Raja timely and professional always sending proof when order is delivered, in a clear and organized manner. Thank you Raja!
7 August 2024
Unprompted review
Reply from Mumzworld.com
We're glad to hear our team provides such excellent service! Thank you for your kind words. Mumzworld is committed to delivering a great customer experience.
Always fast professional service
Always fast professional service . Raja usually delivers for us and is extremely professional and well spoken
7 August 2024
Unprompted review
Reply from Mumzworld.com
We appreciate your kind words about our service! Fast delivery and professional staff are our top priorities at Mumzworld.
Very fast delivery and very good…
Very fast delivery and very good service from Raja - he is always doing the deliveries for my order and he is very professional and does a great job in making sure I’m available to receive my order.
6 August 2024
Unprompted review
Reply from Mumzworld.com
We appreciate you sharing your experience with us.
At Mumzworld, we are proud of our highly skilled and customer centric team. We aim to create unique and exceptional buying experiences for each customer.
Thank you for choosing Mumzworld.
Reply from Mumzworld.com
We're so glad to hear that you've had the best service experience with us! Providing outstanding customer service is a top priority for the Mumzworld team,
All good 😍👌🏻 the driver Raja is very…
All good 😍👌🏻 the driver Raja is very kind and well organized of updating me while delivery is in progress.
30 July 2024
Unprompted review
Reply from Mumzworld.com
Thank you for sharing you feedback with us! So glad we could make it wonderful for you at Mumzworld!
Raja is simply an amazing driver
Raja is simply an amazing driver , he always brings my deliveries on time , no phone calls and no unnecessary whatsapp calls.
He simply deliver my mumz world packages conveniently to my doorstep !
I hope all drivers are the same
30 July 2024
Unprompted review
Reply from Mumzworld.com
Thank you so much for the kind words! We're thrilled to hear that our team member Raja was able to provide such great assistance during your experience with Mumzworld.
Raja is very helpful and delivers on…
Raja is very helpful and delivers on time. Thank you raja!
30 July 2024
Unprompted review
Reply from Mumzworld.com
Thank you for the wonderful 5-star review! we're so glad to hear that you had an excellent experience with Mumzworld.
Always Accurate in time and location
Always Accurate in time and location
29 July 2024
Unprompted review
Reply from Mumzworld.com
Thank you for sharing you feedback with us! So glad we could make it wonderful for you at Mumzworld!
The delivery is always made by the same…
The delivery is always made by the same guy. Always grateful for him as he is very polite.
27 July 2024
Unprompted review
Reply from Mumzworld.com
Thank you for your 5-star review! We're glad to hear your package arrived in a speedy matter. Mumzworld is committed to delivering your orders with care.
Decline in service
I used to be a frequent customer of Mumzworld as their items are generally good quality (although they use way too much packaging). However, after their app underwent a redo a while back the experience has never been the same. The search functionality is poor, making it difficult to find what I'm looking for. Additionally, taxes are added separately at checkout, so I never know the final cost until the end, which is frustrating. One particularly bad experience involved items that never got delivered, and it took months to resolve the issue, despite the customer service previously being far superior, (perhaps it was less bot orientated then). Overall, the service has declined significantly. It used to be a much better experience, but now it seems easier and more reliable to use Amazon.
1 May 2024
Unprompted review
Reply from Mumzworld.com
We appreciate you bringing this matter to our attention.
At Mumzworld, we ensure that we offer a superior site experience. We are committed to delivering a customized experience, accurate search results, up-to-date inventory, and great payment service.
Please provide your mobile number through this link: https://shorturl.at/abrwL, so our team can reach out to you today.
Reply from Mumzworld.com
Thank you for the wonderful 5-star review! we're so glad to hear that you had an excellent experience with Mumzworld.
On time delivery
On time delivery. Delivery man Raja gives good service.
27 July 2024
Unprompted review
Reply from Mumzworld.com
We really appreciate your feedback on our delivery service.
It's great that you share with us that we provide outstanding service.
Thank you for choosing Mumzworld.
Reply from Mumzworld.com
We are delighted to learn about your exceptional experience! At Mumzworld, our utmost commitment lies in delivering 5-star service and ensuring swift deliveries. We express our gratitude for selecting us as your preferred choice.
Raja was amazing with dis delivery…
Raja was amazing with dis delivery dropped it to the door thank you raja khan
26 July 2024
Unprompted review
Reply from Mumzworld.com
We're happy to hear your feedback about your delivery experience with our executive, Raja Khan, who provided exceptional service by promptly delivering your order to your doorstep,
We greatly appreciate your kind words and look forward to serving you again.
Reply from Mumzworld.com
Thank you for dedicating your time to provide us with your feedback! We take pride in delivering world class service at Mumzworld.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.