My-Furniture 

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Rated 1 out of 5 stars

I've placed an order numerous bulbs not working, I've tried to ask for a refund it's saying my order no is wrong, I've tried to ring the number belongs to a recruitment agency. Can you reply urgently... See more

Rated 5 out of 5 stars

I have purchased a bed & 2 bar stools, & I'm extremely happy with the quality & service. They look exactly as the advertised images, well made, were both delivered quickly & well packaged (all durin... See more

Company replied

Rated 5 out of 5 stars

Brilliant, responsive and prompt service. Bed we ordered was beautiful and reasonably priced - compared to the rest of the market in the current climate. They were also able to delay delivery... See more

Rated 5 out of 5 stars

These guys have a fantastic range of eye candy furniture not displayed anywhere else. The prices are great and the delivery service is well resourced and prompt! If you're like me wanting something di... See more

Company details

  1. Home Furniture Shop
  2. also in
  3. Bedroom furniture shop
  4. Living room shop

Written by the company

Looking for high quality online furniture across Australia? Select stylish furniture online from My Furniture and save time and money on branded and durable furniture. Great value on quality Mirrored, French Provincial and Industrial furniture. My-Furniture.com.au has spent the better part of a decade in the furniture industry with direct experience from the factory floor to high street retail. You get the benefit. How? We sell exclusive product ranges, these items are designed, developed and imported by us directly. You will not find these items on any other website (you may find replicas – "Imitation is the sincerest form of flattery” we aim to be positive). We have successfully circumnavigated the ‘idea to finished product’ timeline which means you get the benefit of having access to the latest designs, trends and materials. We have removed so many middle men that we are able to put more emphasis on the quality of the product, bringing the product construction up to meet the design and not the other way around. All of our furniture is manufactured to the highest standards in our own factories. We do not share facilities with other retailers or suppliers, we ensure that we have complete control over all production techniques and we have stringent quality control procedures in place. All of our designs are exclusive and unique to My-Furniture. We lead from the front and we use some of the world's leading designers. As an online retailer we offer you the benefits of low overheads in our prices. Our mission is to supply our customers with the highest quality furniture products at the lowest possible prices, delivered directly to your door. Our main warehouse is currently located in Melbourne, but we offer shipping to most areas of Australia. We are constantly looking for new and improved ways of supplying our customers, and our promise is this: GREAT products to choose from, in the comfort of your home, coupled with FANTASTIC personal service, and delivered on time and when you want it. Call us on 1800 756 416 or email: sales@my-furniture.com.au We are based in Melbourne but we ship to most areas of Australia. Just add your product(s) to the shopping cart to calculate your freight Buy mirrored furniture, mirrors for bedroom and downstairs, exclusive dining table and chair sets, mirrors, coffee tables, beds, ottomans, stools, chairs, dressing tables, consoles, bedside tables, chests, tallboys and buffets. DESIGN – SOURCE – SERVICE – SUPPLY – for the future – NO COMPROMISE !


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(753)

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Rated 4 out of 5 stars

Beautiful frame

This is a very beautiful looking bedframe. The color is just right not too white. So far the bed feels pretty sturdy, however the planks seem a little lightweight. I put the bed together by myself which was not easy but it can be done by just one person.
The bed came extremely well packaged.

13 September 2021
Rated 2 out of 5 stars

I’m still waiting for my delivery

I’m still waiting for my delivery. 2 weeks and counting

11 September 2021
My-Furniture logo

Reply from My-Furniture

Update reply on this review:

Order was delivered in full on 14th September 2021 (3 days after this review)


Hello,

Thank you for your review. Please let us address the point raised.

Due to the current VIC and NSW lockdowns, all freight carriers have been significantly impacted with sheer volumes of orders. In addition, all drivers are required to be tested every few days and this is also impacting staffing levels.
There are some dispatch and receiving depots across both VIC and NSW, that have experienced Covid positive cases, and those depots have had to close for deep cleaning and staff stood down. This is also adding to the already over capacity issues in the network. This is currently delaying our ability to dispatch to these depots.

Please bear with us and the carriers, as these are unprecedented times, and this is a global pandemic, and we are all working as hard and diligently as possible to fulfil all orders received. We also note that Hunter Express have contacted you as of yesterday to book in your delivery date.

All things considered, we believe that your review is not a true reflection of our service or our products, but a review of the carrier service, which has been severely impacted during these Covid lockdowns beyond anyone's control.

Thank you for your patience, and please stay safe.

Regards
My-furniture

Rated 5 out of 5 stars

The mirror console table I ordered was…

The mirror console table I ordered was well-made, good quality, and very easy to assemble. Delivery was booked easily online. It came earlier than the hours scheduled (2-6pm), which was great, except I was in the middle of a work call when the delivery man buzzed.

He was very helpful to bring it up two flights of stairs with my help.

10 September 2021
Rated 5 out of 5 stars

We have had bad experiences previously…

We have had bad experiences previously ordering things on line so I was very nervous ordering my bedroom suite. I can only say it was a pleasure doing business with this company. The good were delivered on time and beautifully packed so all arrived in one piece. The quality of the furniture was excellent so certainly I will be shopping with the Company again in the future. Thank you so much

3 September 2021
Rated 5 out of 5 stars

My review

Best company. Ships literally the next day & the delivery people are always helpful and kind. Would definitely recommend purchasing from here, it’s my second time ordering something from here with no complications.

3 September 2021
Rated 5 out of 5 stars

Everything concerning my order went as…

Everything concerning my order went as promised. Kept up to date with delivery details and times. Parcels arrived just when they said it would. I ordered two fragile pieces of furniture which was very well packaged. No damage or breakages and the two items were exactly as I imagined them to be.

30 August 2021
Rated 5 out of 5 stars

Happy Customer

Happy Customer; Swift turnaround from order to delivery. Courteous delivery man. Very easy to deal with. 👍😀

30 August 2021
Rated 5 out of 5 stars

Tall Boy -

The piece of furniture purchased was delivered on time and was as it appeared on the picture on the web site. Happy with piece.

24 August 2021
Rated 5 out of 5 stars

GREAT EXPERIENCE - A+ Seller

I bought a side table from My Furniture - great experience. Ordering was easy, it arrived safely and undamaged. Communication was great and would recommend them A+

23 August 2021
Unprompted review

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