We dealt with a lady named Donna and she was wonderful! She organised our Disneyland Paris trip and was available any time of day or night to help with our enquiries. She responded really quickly and... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Hotel shut down Please check when booking with this company that the accommodation they give you is actually open. Arrived in Krakow for 2 night city break @ 21.45 to find hotel in darkness and comple... See more
Absolutely first class break everything went perfect..I was a pain in the backside asking Donna 1 million things ..I wasn't 100 percent sure about this company but its the best I've ever booked with h... See more
Donna was great. I definitely recommend myholidaytravel. Donna helped us in finding customised family holiday package which was value for money. She has helped us with end to end booking with hotel, s... See more
Company details
Written by the company
Myholidaytravel was founded in 2008 with the aim of providing comprehensive travel solutions and holidays to the ever growing British leisure travel market. We specialize in providing great value Tailor-made Holidays and Flights to destinations all around the world. Myholidaytravel was created to offer you the very best values hotels and other types of lodging in major destinations worldwide and last minute online hotel reservation service offering highly discounted hotel rates, with 1000’s of last minute hotels offers on sale each day and over 70,000 hotels available worldwide. The objective of myholidaytravel is to help independent travellers find and book hotels in the easiest and safest way, whether travelling for business or for pleasure. We offer a great variety of hotels and apartments from the most modest to the most luxurious five star hotels worldwide The objective of myholidaytravel is to help independent travellers find and book hotels in the easiest and safest way and at the best price, whether travelling for business or for pleasure. Why Book with Us? Great Last Minute Holiday Deals: Latest offers on sale every day ! Best Rate Guarantee: Compare our prices! Over 70,000 Hotels Worldwide: Pick your perfect hotel ! Our Commitment Myholidaytravel is committed to quality in all aspects of the products and services we provide. Accommodation at over 70,000 hotels - Booking your holiday accommodation through myholidaytravel can save you valuable time and money. Our accommodation covers a wide spectrum from good value basic hotels to independent boutique and 5-star luxury resorts across the globe. We aim to provide you the best travel services to suit your needs. At myholidaytravel, we take pride in being accountable, reachable and connected. We hope to make travel more affordable, accessible, and enjoyable to all our customers.
Contact info
3 Lower White Road, Quinton, Birmingham, B32 2RT, Birmingham, United Kingdom
- 02037451786
- sam.syed@myholidaytravel.co.uk
- myholidaytravel.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Booking a trip
Just booked a trip and the process was amazing. Peter was so helpful and found the right trip at the right price. Listened to me and sorted it all quickly and hassle free. Donna then confirmed it all and in a flash l, booked! If the trip is as good as the booking process then it’s going to be fantastic!!
Donna was the one answered all my…
Donna was the one answered all my enquiries and she is very helpful. Patience and accommodating instead I booked only for 4 peoples and I asked my friends to book with your travel agency and I told them Donna is very accommodating and well explained everything that’s why I booked 8 persons and every query that we need an answer , Donna don’t failed us to sent the messages right and to assured me and my friends and this is the second time I booked in this travel agency
Excellent service from Donna
I want to thank Donna very much for sorting our holiday refund for me.
She was very patient with me asking so often and did her absolute best for me.
I won’t hesitate to book with you again.
Excellent service. Many thanks.
Ann
Great service
Fantastic customer service, especially Donna Williams who advised and helped me constantly, nothing was too much trouble. Will definitely be booking again
We booked for Iceland 19 to 22 March…
We booked for Iceland 19 to 22 March 2022. Our agent was Donna, she got us a great price and included all of our tours, hotel, flight, transfers and arranged extra baggage allowance. She was extremely helpful and always replied to messages/emails within the hour. We would highly recommend and will absolutely use her again !
Always there when needed!
My agent was Donna and she was fantastic from beginning to end of my booking the trip and being on holiday. I was able to contact her about any issue, like booking travel in Iceland and out Northern Light tour being cancelled. Donna was on the case to get a refund for the tour.
Thank you Donna - you are fantastic and I would definitely use the firm in future!
I was a bit sceptical at the beginning…
I was a bit sceptical at the beginning because I don't like booking holidays online. Donna was very helpful and answered thousands of my questions. I will not hesitate to book again with this travel agency. Iceland was amazing.
Donna has been amazing with sorting our…
Donna has been amazing with sorting our holiday our ❤️
I have just rescheduled our Iceland…
I have just rescheduled our Iceland trip for December 2022 with Donna. She is amazing - incredibly patient and helpful - nothing was too much trouble and she even found a better standard of hotel for us at the same price with use of the spa facilities. I would absolutely book with Donna again
Excellent customer service and all…
Excellent customer service and all options catered for .will definitely use again
Went above and beyond to help us change…
Went above and beyond to help us change a holiday after some unforeseen circumstances.
Couldn’t ask for any better service 5 stars aren’t enough.
Some issues but amicably resolved
Some issues on original booking made
However after some various email communication Donna resolved amicably. Showing a professional response to make the getaway happen
I have booked my holiday for Christmas and birthday
I have booked my holiday for Christmas time with Donna and I had wonderful time in Iceland 🇮🇸. Everything filed my expectations and I definitely will book again with Myholiday travel 😊
Amazing customer service!
Donna was absolutely amazing, she was patient, knowledgable and really helped me get the best deal. I most definently will be using her again to book my holidays!
Highly recommend Adam for his excellent…
Highly recommend Adam for his excellent skills in booking and changing my flight options in a very short notice, he’s an expert in handling our preferences and very polite And patient when sharing her advise and recommendations
Very Grateful to MyHolidayTravel and Staff thank you for everything
Fantastic service
Donna has been very helpful.. answered all my questions and everything has been booked quickly and stress free.. can’t wait for my trip
Amazing! Ramsey planned our perfect vacation
Ramsey, thank you again for planning out our trip to Germany. We are still talking about our wonderful experience of our lifetime. I greatly appreciated the communications and and the way you organized all the schedules and keeping us well informed of all documentation required throughout the planning process. You took away all the stress by managing all our transfers , train booking and your exceptional taste in booking the hotel and picturesque locations we came across. We enjoyed our tours and had a pleasant flight on our way back. The trip was an unforgettable experience and we are truly appreciative of everything you have done.
My first time booking with this site…
My first time booking with this site and I’m happy about the customer service provided by Ramsey for my flight to Mexico .
Great packages ,
He was very prompt in answering all my questions and helping me in my booking .
I do recommend him for his service and dealing with me with patience and giving ideas about the place .
Thank you Ramsey .
Quick and Professional service from MyHolidayTravel
Donna was very helpful and dealt with everything for me, I was able to get the airport transfers and also breakfast at the hotel sorted without any problem,. something less for me to worry about. Donna was quick, professional and gave me confidence with my booking. All travel documents, transfers and tour excursion paperwork came through with a couple of hours of me talking with Donna to confirm everything was correct before she went ahead and booked it all. Great service, looking forward to our trip now. I'd recommend MyHolidayTravel and Donna to everyone thinking of booking this type of break.
Great service
Great service. Donna was very helpful and kindly sorted my holiday for me despite the mix up with hotel and flights. Her responses were very quick and attentive. I am happy with my service.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








