My Pet Canvas Reviews 

170
•
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 38 reviews, reviewers had a great experience with this company. Customers frequently praise the exceptional quality of the custom canvas portraits, noting that the professional artwork wonderfully captures the unique character and likeness of their beloved pets. Many people love purchasing these charming decorative items as thoughtful surprise gifts for friends and family members during the holidays. However, some customers also noted frustrating shipping delays, missing orders, and difficulties receiving timely responses from customer support regarding their active purchases. A few people also experienced challenges getting the final design right, mentioning that the editing process took multiple adjustments before finally meeting their expectations.

What people talk about most

Product

Clients share ambiguous opinions on product as reviewers express vastly different experiences with the... See more

Quality

Users describe satisfaction with quality, noting that the canvas portraits turned out beautifully and matched... See more

Order

Consumers experience mixed feelings regarding their order experiences, as some reviewers express great... See more

Response time

People report ambiguous experiences with response time, as some reviewers experience phenomenal speed and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Took about 10 takes but were able to get the perfect final product! My wife loved her surprise portrait of our Buster boy.

Rated 4 out of 5 stars

I really liked the canvas I purchased after some editing but the pillow I also purchased gets an F. It’s tiny and took about 3 weeks to get here from Germany.

Rated 5 out of 5 stars

Product met my expectations! The design review and approval process went as promised and was very much appreciated. Honestly, when I first researched everything, I was skeptical the company could pr... See more


Company details

  1. Portrait Studio

Written by the company

My Pet Canvas offers a service where you can turn photos of your pet into various artistic styles such as Basquiat, Modern, Picasso, Pop Art, Cubism, Van Gogh, Expressionism, and Cartoon. The process involves uploading a photo of your pet, approving a custom art preview, and then receiving a canvas to hang at home.


Contact info

4.0

Great

TrustScore 4 out of 5

170 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 40% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(170)

35 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I just received my custom pet painting…

I just received my custom pet painting and it is absolutely stunning! Their team are truly professional artists who captured my pet's unique features and brought them to life on canvas. I have hung my pet's painting in the living room and can see his smile every day!

13 February 2024
Rated 5 out of 5 stars

I am very happy with my order from…

I am very happy with my order from MyPetCanvas! Their customer service was excellent, answering my questions promptly and making sure the order was accurate. The pet painting I received also exceeded my expectations, the quality is outstanding. I will definitely recommend it to my friends!

3 March 2024
Rated 5 out of 5 stars

Fitz, the Horse

I ordered a canvas of my Granddaughters horse even though there were no examples of horses on the website so I wasn't sure how it would turn out. The previews were amazing making a choice difficult but we made one and LOVE it. It was for her birthday and she was beyond happy with it, she knew right away it was her horse. You should put examples of horses in your ads, everyone who has seen it loves it!

25 February 2024
Unprompted review
Rated 2 out of 5 stars

Not a great experience

Not a great experience. Very difficult to communicate changes. Kept asking for changes that were not made. I finally just gave up .

8 February 2024
Unprompted review
Rated 5 out of 5 stars

The Team at Pet canvas promised unlimited revisions...…

The Team at Pet canvas promised unlimited revisions... and even though i ended up far away from my initial thoughts... they were cordial and ended up absolutely wowing me with one of there works... so much so that I requested a larger version My only regret is that I didn't go even bigger. Everyone that sees my beautiful pups pic is floored with the creativity and beauty of the likeness. My Pet Canvas has a Wonderful team and went the extra mile.

5 February 2024
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