MyRentalCV Reviews 

94
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 63 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated support team for being exceptionally helpful, highly professional, and remarkably quick to resolve various property profile issues. Many people note that staff members are consistently polite, patient, and wonderful at guiding users step by step through the rental process to make everything completely stress-free. Consumers also deeply appreciate the prompt email responses and the warm personal touch provided during reassuring phone calls. Though some reviewers were not happy with occasional minor delays in passing information along, scheduled callbacks getting mixed up, or waiting patiently for upcoming property inspections.

What people talk about most

Staff

Customers had positive experiences with staff, frequently highlighting the promptness, patience, and... See more

Customer service

People report positive experiences with customer service, expressing deep appreciation for the supportive and... See more

Response time

Reviewers mention positive feedback about response time, highlighting quick support and prompt replies.... See more

Service

Consumers find service to be positive, highlighting helpful support agents who expedite processes and ensure... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I mistakenly called letting web thinking they were letting alliance. The lady I spoke with - Ilayda- was articulate, patient and utterly professional and tried her best to help me sort out my confusio... See more

Company replied

Rated 5 out of 5 stars

After having a conversation with Eliza regarding data protection.. I found her to be very knowledgeable, courteous and conscious of my concerns. Having put my mind at rest, and gathering as much infor... See more

Company replied

Rated 5 out of 5 stars

Was given an unfair rating by our letting agency. They stated they couldn't give a proper review as they've not come for an inspection yet, but that our rent is paid up to date. Then they gave us 1 st... See more

Company replied

Rated 5 out of 5 stars

Ilayda is fabulous to deal with and so helpful. She has been amazing and reassuring through the process even on things that weren’t her job. Highly recommend

Company replied


Company details

  1. Applicant Tracking System

Written by the company

We all know how competitive the rental market can be. MyRentalCV was created to streamline the process and allow tenants to be chosen for their property quicker.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

94 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(94)

63 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Concept of this is great

Concept of this is great! I can apply for multiple properties using my CV.
Support team was great, Ilayda offered so much support and helped me through it!!

10 October 2025
Unprompted review
MyRentalCV logo

Reply from MyRentalCV

Thank you for your review!

We’re really glad you like the MyRentalCV concept.

We’ll make sure Ilayda sees your kind words.

Best of luck with your move!

Rated 5 out of 5 stars

Great!

Myrentalcv was relatively easy to use, the support team was very quick in responding to me which always helps! Ilayda in particular was so so kind and made the process WAY less stressful !!

8 October 2025
Unprompted review
MyRentalCV logo

Reply from MyRentalCV

Thank you for your review!

We’re really glad you found MyRentalCV easy to use and that Ilayda could make your experience stress-free.

We appreciate your feedback and wish you the best in your new home!

Rated 5 out of 5 stars

Ilayda was very helpful during the…

Ilayda was very helpful during the process and made it less stressful, I would for sure recommend MyRentalCv to anyone!😊

9 October 2025
Unprompted review
MyRentalCV logo

Reply from MyRentalCV

Thank you for your review,

We’re pleased to hear Ilayda made your experience smooth and stress-free. We’ll make sure she sees your feedback.

Thanks again for recommending MyRentalCV and we wish you the very best with your move!

Rated 5 out of 5 stars

Helped out by Ilayda

We had an issue with a previous letting agent leaving them to leave an incredibly unfair review out of spite. We contacted the company. Ilayda was able to help us with respect and kindness

15 September 2025
Unprompted review
Rated 1 out of 5 stars

This shouldn’t be a thing

This website shouldn’t a thing. Why do I need a CV to rent a property? Am I applying for a job? I refuse to apply for a property from any agency that requires people to fill in this BS. Why should I have to give my personal information and documents to a third party company that’s not involved in me renting the property. It’s a damn shame that seemingly most agencies ask people to register with these clowns before they proceed allow them to even view a property let alone proceed with the process

11 September 2025
Unprompted review
Rated 5 out of 5 stars

Customer support is fantastic

Using MyRentalCV seems to be a necessary evil of renting nowadays. Despite my detest of this being the status quo, when I needed help Ilayda, from the support team was extremely helpful! Ilayda answered my queries quickly and helped fix mistakes on my profile.
Thank you again Ilayda - for making this process less painful.

10 September 2025
Unprompted review
Rated 5 out of 5 stars

Super support team

Although completing the online form and uploading documents was relatively easy, the employer validation step required some manual intervention which Ilayda in the service support team was able to provide. Super responsive, professional, friendly and able to resolve the issue very quickly. Thank you!

9 September 2025
Unprompted review
Rated 5 out of 5 stars

My experience can I just start by…

My experience can I just start by saying thank you for all the help I received.My experience in a nutshell I could never have filled in the cv without the professionalism, kindness, compassion and patience that was shown to me by one of your colleagues llayda at such a difficult time in my life. I do think the cv is a great Idea for it means now that when I apply for a property all my information is there taking the stress away from having to fill in loads of forms etc. This has all been very helpful and appreciated I would recommend anyone to have a cv put together by this company. In conclusion all I would like to say is a great thank you to llayda and to the company keep up the good work for it could be a game changer as I am sure it will be for me.

3 September 2025
Unprompted review
Rated 1 out of 5 stars

Be Very Wary

The rental CV thing is simply a front for gathering extensive personal data. Your data is then sold and this is where they make their money Think about it - no fee - but nothing is ever free. Of all these types of companies this one really pushes the scam hard going for extremely personal data.

They want more information from you than a bank would for a mortgage, and for what, renting a property. When did a credit check ever need to be done for renting a flat until companies like this arrived.
Avoid at all costs

11 October 2024
Unprompted review
Rated 1 out of 5 stars

Complete waste of time

Complete waste of time, see the other reviews... Difficult to fill in, not user friendly, asking for way too much information. The only positive is that they deleted my account quickly when I asked them to.

27 September 2024
Unprompted review
Rated 1 out of 5 stars

Worst Website in History

I am a fully qualified lawyer, and I found this website to be abysmal and not fit for purpose.

The navigation is confusing, and there is no option to bypass sections that are not applicable, rendering it effectively useless.

If an agency insists on using this platform in the future, I will seek out another agency that does not.

I am trying to rent a one-bedroom flat for 12 months, not apply for military security clearance.

If you value your data and time, avoid this website at all costs.

13 September 2024
Unprompted review
Rated 1 out of 5 stars

Beware! Data phishing platform.

The amount of data they request is more than even MI6 knows or my own mother!
To verify my eligibility only half the data is needed.
I refuse to be taken for a ride by this undercover data phishing platform.

Why am I saying all this? I work with data and compliance within FS. This is as shady as they come.

1 May 2024
Unprompted review
Rated 1 out of 5 stars

Wasted 2 hours of my life on this farce.

Attempting to create my rental CV, however website is broken and will not proceed to allow me to enter details.

Why is all this necessary just to me to view a flat? Complete farce and waste of 2 hours of my day trying to enter my details. Still waiting.

Service feels like data minding, you should not need bank statements, references, and all this, prior to even viewing a flat.

28 February 2024
Unprompted review
Rated 5 out of 5 stars

Too easy!

I requested a call at a time that suited me, and was blown away with the service. In one half hour call, we were able to sort out broadband, council tax, insurance and energy. The concierge service has taken the stress out of finding and moving to a new place. I can look forward to moving, rather than feeling stressed!

1 September 2023
Unprompted review

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